Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 03V115000 | GENERAL MOTORS CORP. | from 10/01/2002 to 02/28/2003 | V (Vehicle) | 47835 | 03/20/2003 | MFR | GENERAL MOTORS CORP. | 03/24/2003 | 03/25/2003 | |||||||
| Defect Summary | Some passenger vehicles have a condition in which the intermediate steering shaft bolt may be loose. | |||||||||||||||
| Consequence Summary | An improperly tightened bolt could loosen, resulting in separation of the upper and lower steering shafts causing a loss of vehicle control. if this happens while the vehicle is moving, a crash could result without prior warning. | |||||||||||||||
| Corrective Summary | Dealers will inspect for the presence of the intermediate steering shaft bolt and ensure that it is tightened to the proper specification. owner notification began march 20, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact cadillac at 1-800-458-8006. | |||||||||||||||
| Notes | Gm recall no. 03017.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 030236002 | 08/01/2003 | 10012577 | Revised steering wheel position sensor or steering shaft lower bearing replacement procedure and steering wheel position sensor centering procedure. *eh | 03/07/2005 | |
| 030236001 | 03/01/2004 | 030236001A | 10008637 | Service steering system message on, diagnostic trouble code (dtc) c0450 or c1241 set. *tt | 08/11/2004 |
| 01888 | 01/01/2004 | 10006519 | Steering wheel controls for onstar functionality incorrect after radio replacement. *mr | 05/05/2004 | |
| 031703 | 03/17/2003 | 10001889 | Under torqued intermediate steering shaft bolt. *tt *jb | 07/24/2003 | |
| 030235002 | 02/01/2004 | 030235002A | 10001142 | Minor scratches to wood steering wheels. *tt update. *tt | 04/17/2003 |
| 030235001 | 02/01/2003 | 10001138 | Noise/clunk or loose feeling from steering column. *tt | 04/17/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 01/02/2012 | 108000 | 1 | |
| I was driving home from work when this first happened. all of a sudden a loud screeching noise and the brakes would not stop in time. i had to pump the brakes to work. i took my car to cadillac in arizona and they had it for 2 days and could not find an issue. i drove home that day with it and sure enough it did it while i was home. it had now began to jerk me to the right and left when i press on the brakes, scaring me thinking i am going to hit the car next to me. i took it to midas this time and they noticed a problem and said maybe its a wheel barring. they replaced issue duplicated itself shortly after. since i did not have a second car or pay for a rental i had to take my car home to go back to work the next day. this problem is a safety hazard and i have even been pulled over because the cop asked why i was swerving while driving. i told the office its the code that comes up on my screen and it makes my car halt while driving and i can not control it. he stated that its a very serious issue and if another officer was on duty they might impound my car due to a safety hazard but he would give me a chance to take it home to go to the shop. i am almost close to trading in my vehicle and buying a new one, but not a cts. if cadillac can't solve this, the creator, who can? i am scared i'm going to veer off the freeway or hit a car on the way to work. i drive an hour to and from work everyday and my safety is the utmost concern to me and my family. *tr | |||
| 01/02/2012 | 108000 | ||
| I was driving home from work when this first happened. all of a sudden a loud screeching noise and the brakes would not stop in time. i had to pump the brakes to work. i took my car to cadillac in arizona and they had it for 2 days and could not find an issue. i drove home that day with it and sure enough it did it while i was home. it had now begain to jerk me to the right and left when i press on the brakes, scaring me thinking i am going to hit the car next to me. i took it to midas this time and they noticed a problem and said maybe its a wheel barring. they replaced issue duplicated itself shortly after. since i did not have a second car or pay for a rental i had to take my car home to go back to work the next day. this problem is a safety hazard and i have even been pulled over because the cop asked why i was swirving while driving. i told the office its the code that comes up on my screen and it makes my car halt while driving and i can not control it. he stated that its a very serious issue and if another officer was on duty they might impound my car due to a safety hazard but he would give me a chance to take it home to go to the shop. i am almost close to trading in my vechile and buying a new one, but not a cts. if cadillac can't solve this, the creator, who can? i am scared i'm going to veer off the freeway or hit a car on the way to work. i drive an hour to and from work everyday and my safety is the upmost concern to me and my family. | |||
| 06/21/2012 | 116432 | ||
| I was riding down the street and i heard a scrubbing noise cumming from like behind my wheel when i would turn i tried to slow down lately i thought i needed brake fluid but something made me just loose control and jump the media strip i could have killed someone luckily i didn't now my left front tire is bent in a little and i cant drive the car or make any left turns without the grunting sound that it makes which might cost me my job because of the lack of transportation i have! | |||
| 09/01/2011 | 83000 | ||
| All power steering was lost due to a seal failure on the piston the positions the passenger right wheel. i discovered while speaking to the cadillac parts department, that the serial number range of my vehicle, requires the replacement of both the power steering pump as well as the rack and pinion assembly. it appears then that cars with a certain serial number may have had some engineering change which made the pump and rack and pinion incompatible. this is an obvious safety problem which should have been a mandatory recall and repair | |||
| 04/01/2011 | 64000 | ||
| While driving at a steady and even speed my car would suddenly pulled to the left as if the left front wheel had the break apply. almost instantly my stability system engaged display would go on and the car would correct itself. this went on to become a regular event with each time i took the car out. the most it occurred was 30 or so times in a 90 mile trip, but it happened regularly on local 2 mile trips to the store. sometimes it would be more severe than others . in addition and occasionally, when the breaks were applied, there would be a loudish crunch sound and resistance to foot pressure that would give way after the initial break application. there was also a vibration buzz through the gas pedal when this all would occur. the first time i took the car to the dealer they could not find anything wrong or duplicate the problem. i took them information i had found on the web about the problem and they checked their service bulletins for a problem. it was fixed by changing a steering sensor at a cost of $430. | |||
| 08/16/2009 | 87000 | ||
| Tl*the contact owns a 2003 cadillac cts. the contact was driving between 65 and 73 mph when the steering wheel turned sharply to the left. the weather was not a factor. the steering wheel became difficult to turn for approximately 15 seconds. he was able to drive onto the emergency lane. the vehicle was taken to the dealer for diagnostic testing for the second time, as a result of power steering failure. the dealer could not duplicate the failure on two occasions. the approximate failure mileage was 87,000. the vin was not available. the approximate current mileage was 87,000. | |||
| 02/08/2010 | 1 | ||
| Loss of vehicle control. *tr | |||
| 01/01/2003 | 2000 | 1 | 06/28/2002 |
| I am and have been experiencing numerous failures with my vehicle. i have contacted gm numerous times beginning approximately a few months after i purchased the vehicle to inform them that the vehicle is defective, only to be told my vehicle is out of warranty, so they refuse to fix it or give my one that is not defective. my vehicle is still defective to this date. *tr | |||
| 06/18/2006 | 51000 | 20 | 03/28/2005 |
| Brakes pulsate when they are being applied, causing delay in stopping time. air conditioning compressor is gone out and has metal going through the system. have to get compressor replaced already and it is going to cost an additional $2300. car pulls violently to left or right, which almost caused a couple of accidents, the steering system sensor is gone out and is going to cost $500 to get replaced. fm radio has a mind of its own and works when it feels like working. this is the newest car i've had and the worst car. i have never owned a car with this many problems, i think this car is a total defect and needs to be recalled. i was at 51000 miles when the air compressor went out and i called the manufacturer and they refused to fix it because the warranty was up. that is clearly faulty equipment that was used in this car it is a 2003 cadillac cts, and it has many problems which i feel needs to be recalled. *jb | |||
| 05/11/2004 | 15800 | 1 | |
| There was a lot of play in the front end/steering wheel. dealership was notified, but did not resolve the problem. *ak | |||
| 03/27/2004 | 16000 | 1 | 12/19/2003 |
| While driving on the freeway consumer heard a noise under the vehicle. consumer tried to control the vehicle and it began to swerve. while trying to keep it under control, vehicle flipped over, and the air bags failed to deploy. vehicle was totaled. *ak the consumer believes the steering shaft bolt became loose and caused the accident. *nm | |||
| 01/01/2003 | 1 | ||
| While driving, the steering failed, which caused the vehicle to run off the road. *jb | |||
| 03/24/2003 | 1 | ||
| The dealership told the consumer they did not know about a recall regarding the steering shaft bolt 03 v 115 000. the manufacturer stated all the dealerships were notified 3 weeks prior to consumers being notified. *jb | |||
| 03/24/2003 | 6000 | 1 | |
| The vehicles steering shaft bolt failed. the dealer was notified. *nlm | |||
| 1 | |||
| The consumer received a recall letter regarding the steering bolt, however the dealership knew nothing about the recall. *jb | |||
| STEERING - GEAR BOX - SHAFT SECTOR | |||
| 09/07/2004 | 13000 | 2 | 06/01/2003 |
| Recall 03v115000 concerning intermediate steering shaft bolt. while driving 5-10 mph vehicle suddenly lost, steering gear off to the right and hit a curb. this was the second incident that occurred with this issue. *ak the consumer stated that at the time of the accident the break line was bad as indicated on the traction control indicator. *tc | |||
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | |||
| 03/31/2003 | 1 | ||
| The power steering failed, which made the vehicle difficult to control. *jb | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 6 | 03/22/2002 | ||
| Steering mechanism failed on 2003 cadillac cts. *mr the power steering mechanism failed, which made the vehicle difficult to turn, which was replaced. both front struts were replaced due to leakage and the intermediate steering shaft bolt was under torqued. the left front shock leaked, the intake manifold leaked. the consumer was unable to pump gas due to a defective gas line. a rubbing sound was heard coming from the rear of the vehicle, squeaking from the front end, and a hollow sound when passing over bumps. the consumer requested that the dealer/manufacturer repair the vehicle in accordance to the lemon law bill. (lawyer, joseph ardito on behalf of client robert genovese)*scc *jb | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 08/01/2009 | 54000 | ||
| Tl*the contact owns a 2003 cadillac cts which was purchased in may 2009. the right front tire rod fell off of the vehicle while driving out of a parking space. the vehicle was towed to the dealer; however, the repair parts were not available. the manufacturer stated that they are not liable for the failure. the manufacturer offered $100 off of the next routine service appointment. the vin was not available. the failure and current mileages were approximately 54,000. | |||
| 08/03/2008 | 68000 | 1 | |
| Tl*the contact owns a 2003 cadillac cts. while the contact was attempting to back his vehicle out of his driveway at a low speed, he noticed that the driver's side outer tie rod had completely detached from the vehicle. the failure damaged the inner tie rod. the vehicle was taken to the dealer and the inner and outer tie rods were replaced. the contact did not notice any differences beforehand. the current and failure mileages were 68,000. updated 10/16/08 *bf updated 10/21/08. *jb | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 08/20/2002 | 1 | 07/01/2002 | |
| Component in steering column failed....leaving a lot of play in steering wheel at high speeds. censors did not pick up failure. mechanic at dealer actually heard it making a noise. dealership declared it unsafe to drive. gm anticipates 2 to 3 weeks to get part off assembly floor.*ak | |||