Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 041602 | 04/16/2002 | 636543 | Information on water leaks. *tt | 11/09/2002 | |
| STRUCTURE - BODY | |||||
| 040866002 | 02/01/2004 | 10012699 | Rear compartment lid applique back up high mount stop lamp assembly appearance change information. *eh | 03/10/2005 | |
| 040898003 | 10/01/2004 | 10011089 | Laminated steels -- general information and specific repair procedures for lower rail replacement. *tt | 12/29/2004 | |
| 030864026B | 11/01/2003 | 030864026B | 10004734 | Front side door window frame applique appearance discolored/sun faded/mottled. *tt | 01/02/2004 |
| 0308110004 | 08/01/2003 | 10004398 | Vibration/buzz/rattle in rear window shelf trim panel area when radio volume/bass set high. *tt | 12/05/2003 | |
| 030864026A | 09/01/2003 | 030864026 | 10004340 | Front side door window frame applique appearance discolored/sun faded/mottled. *tt | 12/02/2003 |
| 080403 | 08/04/2003 | 10003870 | Buzzing, rattling noise coming from the windshield back glass headliner area at highway speeds. *tt | 11/05/2003 | |
| 120302 | 12/03/2002 | 10002589 | Additional mutilation shipping protection information. *tt *jb | 09/08/2003 | |
| 180702 | 07/18/2002 | 637292 | This message is for concerns of water condensation, soap bubbles or dust being trapped around the perimeter of the rear applique at the chimsel. *tt | 11/22/2002 | |
| 020601017 | 05/01/2002 | 634768 | Some customers may comment on a hollow vibrating / reverberating bump or thump type noise coming from the front underbody area. *tt | 10/09/2002 | |
| 020857005 | 06/01/2002 | 634505 | This bulletin contains repair information regarding waterleaks or musty odor in the lh and / or rh rearpassenger floor carpet or foot well area. *tt | 10/03/2002 | |
| 020866003 | 03/01/2002 | 631243 | Some customers may comment that the oil canning/popping noise can be heard coming from the rear compartment/trunk area. *slc | 05/21/2002 | |
| STRUCTURE - BODY - DOOR | |||||
| 040864001 | 01/01/2004 | 10011142 | Itch/squeak/rattle type noise from door header sealing area while driving. *tt | 01/03/2005 | |
| 030864027 | 04/01/2004 | 030864027A | 10004395 | Spotting/discoloration on window belt outer sealing strip. *tt | 12/04/2003 |
| 030864026 | 08/01/2003 | 10004394 | Front/rear door applique appearance discolored/sun faded/mottled. *tt | 12/04/2003 | |
| STRUCTURE - BODY - HOOD | |||||
| 020863001 | 04/01/2002 | 634529 | Subject regarding recommended cleaning procedure for residue or water marks on hood insulator. *tt | 10/03/2002 | |
| STRUCTURE - BODY - TRUNK LID | |||||
| 040866003 | 03/01/2004 | 10008698 | Rear compartment lid does not pop open enough (replace lock striker assembly). *mj | 08/16/2004 | |
| 030866003 | 02/01/2003 | 10001139 | Deck lid pull down effort too high. *tt | 04/17/2003 | |
| STRUCTURE - FRAME AND MEMBERS | |||||
| PIT-3749D | 11/01/2010 | 10037570 | Gm: on some truck models there is some frame corrosion. *rm | 05/25/2011 | |
| PIT-3749D | 11/01/2010 | 10037570 | Ready | 05/25/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 08/22/2010 | 50556 | ||
| Tl- the contact owns a 2003 cadillac cts. while driving at approximately 60 to 70mph the rear license plate cover flew off the vehicle. the vehicle was taken to the dealer replaced the rear light module with a new improved module, the back up lamps, and the rear finish panel was also replaced with safer panel. the manufacturer took a report and advised the failure wasn't considered a safety; therefore they will not assist with the repair cost. the contact feels she shouldn't have to pay to correct the manufacturer defect. the failure mileage was 50,556 and the current mileage was 50,700. li | |||
| 03/20/2008 | 37000 | 1 | 11/10/2002 |
| Design flaw? plastic valve cover failure. oil leaking on engine. *tr | |||
| 06/17/2002 | 400 | 2 | 06/05/2002 |
| Dashboard went out intermittently. consumer took vehicle to dealer and repairs were made. however, the problem kept coming back. on one occasion the consumer had to have the vehicle towed for uncontrolled acceleration. *ak dashboard problems and vehicle has died 3 times. enclosed here with the customer claim form for details and the towed truck report and service documents from car dealer. *bf | |||
| 02/15/2005 | 1 | ||
| Cadillac cts 2003 replaced car side panel. *bf the consumer noticed there was a foam insulation absorbent material injected in the rocker within the inner and outer pan. the consumer state the material used was found to highly flammable. *jb | |||
| 1 | 10/01/2002 | ||
| Design problem with instrument panel, gauges are hard to see. *mr the instrument panel is black, and on a bright clear day it would become difficult to see the speedometer, odometer, and the gas gauge. the problem was especially dangerous when driven on super highways, attempting to set the cruise control, monitor speed when the speed has changed going through different speed zones. *scc *jb | |||
| 1 | 07/13/2002 | ||
| There was a burning smell on the drivers side. the dealer informed consumer that it was some plastic part that was loose and melting. *jg | |||
| STRUCTURE - BODY | |||
| 05/15/2012 | 108000 | ||
| Tl* the contact owns a 2003 cadillac cts. the contact stated that the trunk latch fell on her head while attempting to remove something from the vehicle. the vehicle was taken to the dealer and the dealer stated that the trunk would need replacing. the vehicle was not repaired.the manufacture was not contacted. the failure mileage was 108,000 and the current mileage was 110,000. | |||
| 05/15/2012 | 108000 | ||
| Tl- the contact owns a 2003 cadillac cts. the contact stated that the trunk latch fell on her head while attempting to remove something from the vehicle. the vehicle was taken to the dealer and the dealer stated that the trunk would need replacing. the vehicle was not repaired.the manufacture was not contacted. the failure mileage was 108,000 and the current mileage was 110,000. kmj | |||
| 05/15/2012 | 108000 | ||
| Tl- the contact owns a 2003 cadillac cts. the contact stated while placing something in the trunk of her of the vehicle when it fall on her head. the vehicle was taken to the dealer and the dealer stated that they had to replace the trunk. the vehicle was not repaired.the manufacture was not contacted. the failure mileage was 108,000 and the current mileage was 110,000.jp | |||
| 05/19/2012 | 103000 | ||
| Tl- the contact owns a 2003 cadillac cts. the contact stated that the rear tag panel detached from the vehicle and as a result, water was entering and damaging the wiring of the brake lamps. the vehicle was taken to the dealer who stated that the adhesive that was used to hold the panel was defective and needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure and current mileages were 103,000. kmj | |||
| 05/19/2012 | 103000 | ||
| Tl* the contact owns a 2003 cadillac cts. the contact stated that the rear tag panel detached from the vehicle, as a result water sip in and damage the wiring of the brake lamps. the vehicle was taken to the dealer who stated that the adhesive that was used to hold the panel was defective as a result it needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance and referred the contact to nhtsa. the vehicle was not repaired. the failure and current mileages was 103,000. dt | |||
| 08/03/2011 | 85000 | ||
| Tl - the contact owns a 2003 cadillac cts. the contact stated that the rear tag panel detached from the vehicle, as a result water sip in and damage the wiring of the brake lamps. the vehicle was taken to the dealer who stated that the adhesive that was used to hold the panel was defective as a result it needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance and referred her to nhtsa. the vehicle was not repaired. the failure mileage was 85,000 and current mileage was 95,000. kmj | |||
| STRUCTURE - BODY - TRUNK LID | |||
| 12/20/2002 | 90100 | ||
| Tl*the contact owns a 2003 cadillac cts. the contact stated whenever the vehicle was not started for a few days it would only start with a jump start. the vehicle was taken to the dealer at least three times who stated the battery caused the failure to occur. a brand new battery was installed but the vehicle would not start. the contact also stated that the trunk was too heavy to stay in the up position each time she opened it. the trunk had fallen onto her head but there were no injuries. the manufacturer stated that there were no recalls and offered no assistance. the failure mileage was 90,100. | |||
| 01/13/2007 | 38000 | 2 | 04/15/2003 |
| Tl*the contact owns a 2003 cadillac cts. on numerous occasions, the trunk would slam down on its own. the trunk slammed down on the contact's head and back on several occasions. she also stated that the trunk was difficult to lift. the dealer informed her that the failure was common among that year, make, and model vehicle. the dealer stated that they would replace the component, but the contact had to pay the labor fees. the purchase date was unknown. the current mileage was 41,990 and failure mileage was 38,000. updated 3/4/08 *cn the consumer was told the lift supports were defective. updated | |||
| 10/22/2007 | 6000 | 3 | 03/31/2003 |
| Tl*the contact owns a 2003 cadillac cts. the contact was struck in the head in both july and october of 2007 by the trunk lid coming down. she was struck on the head and back and was sore, but did not need to see a doctor. she scheduled an appointment for the vehicle to be inspected. the current mileage was 7,000 and failure mileage was 6,000. updated 12/12/2007 *bf updated 12/12/07 | |||
| 05/12/2006 | 7562 | 1 | 05/12/2006 |
| Trunk lid is extremely heavy. my wife has trouble just opening it. *jb | |||
| 01/24/2006 | 25000 | 4 | 09/20/2002 |
| Dt*: the contact stated while opening the trunk lid, the hinges that hold the trunk lid open failed. as a result, the trunk lid would not stay open. the dealership was contacted and new hinges were ordered. | |||