Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING - LINKAGES | ||||||||||||||||
| 04V273000 | GENERAL MOTORS CORP. | from 01/01/2004 to 04/30/2004 | V (Vehicle) | 41928 | 08/25/2004 | MFR | GENERAL MOTORS CORP. | 06/09/2004 | 06/16/2004 | |||||||
| Defect Summary | On certain passenger vehicles involved in this campaign, the lower control arm ball stud nut/washer assemblies with washers were made of the wrong material. the washers may fracture and become loose or fall away from the vehicle, reducing clamp load. separation of the control arm ball stud and steering knuckle, due to disengagement of the tapered attachment and retaining nut, is possible. | |||||||||||||||
| Consequence Summary | If the control arm separates from the knuckle, the affected corner of the vehicle will drop and the control arm would be forced downward, contacting the wheel. the affected wheel could tilt outward and create a dragging action that would tend to slow the vehicle and create a tendency for the vehicle to turn in the direction of the affected wheel. in extreme situations, the affected wheel assembly could separate from the vehicle. separation of the wheel assembly would also sever that wheel;s hydraulic brake hose and result in diminished braking performance of the vehicle, which could result in a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect the ball stud joints and measure the torque of the nut for all front lower control arms in all models affected as well as the rear lower control arms on the xlr and corvette. if the torque is not at specification, the dealers will replace the ball stud, the knuckle, and the nut. if the torque is at specification, the dealers will replace the nut/washer assembly only. the recall will begin on august 25, 2004. owners should contact cadillac at 1-866-982-2339 or chevrolet at 1-800-630-2438. | |||||||||||||||
| Notes | Gm recall no. 04043. customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 3969 | 10019862 | Steering bind or click noise on left turn. *ak | 05/05/2006 | ||
| 040232002 | 03/01/2004 | 10008650 | Power steering cold start squawk/squeal type noise when outside temperature below -24 degree c (-12 degree f). *tt | 08/12/2004 | |
| 030236001 | 03/01/2004 | 030236001A | 10008637 | Service steering system message on, diagnostic trouble code (dtc) c0450 or c1241 set. *tt | 08/11/2004 |
| 01888 | 01/01/2004 | 10006519 | Steering wheel controls for onstar functionality incorrect after radio replacement. *mr | 05/05/2004 | |
| 030235002 | 02/01/2004 | 030235002A | 10001142 | Minor scratches to wood steering wheels. *tt update. *tt | 04/17/2003 |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 02102004 | 02/10/2004 | 10012988 | Cold power steering squeal or squawk noise on startup. *tt | 04/05/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 12/23/2010 | 57684 | ||
| 1) leaving the parking lot of my employer, turning right onto major highway 2) one occurence. the lower front ball joint seperated from the contriol arm, hence dropping the front right corner onto of the wheel/tire. the nut backed off and slowly spun itself off. the nut had no visible marring of the metal or showed signs of distress. this is also truefor the lower ball joint. 3) vehilce was towed to repair shop, where the parts were replaced and a new nut was applied. althought there is a safefy recall issued by gm for the 2004 cadiallc cts regarding this problems, gm has failed to cure the problem as it does not fall within the described lot of vehicles per your vin # . given the major safety ramifications surrounding the improper function of this part it is irrational to believe that the nut would just back itself off. | |||
| 01/11/2010 | 70000 | 1 | |
| Hello, i have heard reports of the gm recall for power steering in some vehicles. i just wanted to let you guys know you may want to check out cadillac's as well. i have a 04 cts that just recently started doing the exact same thing a few weeks ago. at low speeds the car is very hard to turn and when you turn the steering wheel right or left there is a whine sound. looks like the power assist pump has gone out. *tr | |||
| 02/11/2008 | 34000 | ||
| Tl*the contact owns a 2004 cadillac cts. the contact purchased her vehicle with numerous failures. she stated that the recall repair should have been performed prior to the sale of the vehicle. the contact experienced several issues with the front end suspension, steering wheel shaft, and rear differential. she was informed to take the vehicle to another location because it was under warranty; however, due to the number of failures, the vehicle was not repaired at all. the dealer does not want the contact to trade the vehicle in or take it back. the contact believes that the vehicle is a lemon. the failure mileage was 34,000. | |||
| 06/08/2004 | 450 | 1 | |
| While making a right or left hand turn the power steering wheel fails to return to its original center position. the problem is in fact continuous. the vehicle has been taken to the dealer, in which the dealer was able to duplicate the problem. the dealer acknowledge a problem exist, however, the dealer stated the problem can't be resolved because the problem is inherit with these vehicles. the manufacture fails to acknowledge the problem. please provide details. | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 11/01/2004 | 25413 | 1 | 12/23/2003 |
| While driving 70 mph vehicle momentary lost steering control. consumer slammed on brakes and caused the vehicle to fishtail in the middle of the interstate highway. vehicle was taken to the dealer, and they were unable to duplicate the problem.*ak | |||
| STEERING - LINKAGES | |||
| 02/16/2008 | 65000 | 1 | 03/01/2004 |
| Tl*the contact owns a 2004 cadillac cts. the contact heard a tapping and grinding sound under her feet while driving, and also felt something in the steering wheel. she took the vehicle to her local mechanic and had it diagnosed. the mechanic stated that the driver's side control arm was the cause of the failure, and is currently making repairs. the speed was unknown. the failure mileage was 65,000 and current mileage was 80,000. updated 07/29/08 *bf the consumer stated a recall had been issued, however her vehicle identifcation number was not included. updated 07/29/08. *jb | |||
| STEERING - RACK AND PINION - RACK | |||
| 02/26/2008 | 0 | 07/02/2003 | |
| Tl*the contact owns a 2004 cadillac cts. the contact took the vehicle to the dealer for routine maintenance and was informed that the steering rack needed to be replaced. the dealer also stated that the vehicle was outside of the warranty. there had been no failure to date. the current mileage was 33,610. | |||