Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| PB-10037A | 04/01/2011 | 10038759 | Gm: onstar is making incomplete calls without the driver knowing. when have a data connection. *rm | 06/27/2011 | |
| PB-10037A | 04/01/2011 | 10038759 | Ready | 06/27/2011 | |
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
| 3488A | 10016954 | Bulletin-sit-bulletin-1699890: tech 2 displays the incorrect fuel sender. *sc | 10/18/2005 | ||
| 3505 | 10016490 | Diagnostic trouble codes involving mass air flow (maf)/intake air temperature (iat) sensor; barometric pressure (baro) sensor; engine oil pressure (eop) sensor; throttle position (tp) sensor; accelerator pedal position (app) sensor; a/c ref | 09/14/2005 | ||
| 05524 | 02/28/2005 | 10015051 | Ucm reprogram. *eh | 05/17/2005 | |
| 3348 | 3348A | 10013561 | Front passenger presence sensor. *eh update. *tt | 04/21/2005 | |
| ELECTRICAL SYSTEM - BATTERY | |||||
| 3403 | 10017234 | Intermittent dead battery - goes dead overnight. *tt | 10/28/2005 | ||
| 040603014 | 01/01/2005 | 040603014A | 10013437 | Diagnosing a no crank and no start condition due to discharged battery. *eh | 04/19/2005 |
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||||
| 702 | 02/01/2005 | 10016370 | Ignition key will not come out of the ignition lock cylinder. *tt | 09/09/2005 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | |||||
| 3307 | 3307B | 10013545 | No crank no start. *tt | 04/21/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 04/12/2010 | 71000 | ||
| 4/12/2010 - i was slowing down preparing to turn into my development when another driver ran a stop sign. the other driver was going approximately 20 mph, she stated that she did not see my car, but saw the oncoming cars and the cars behind me so she didn't prepare to stop at the stop sign. she was trying to beat the oncoming vehicles and the traffic behind me aggressively accelerating and impact was my driver's side front door. we both had our seat belts on, her air bags deployed, mine did not. her car was totaled. the impact was just like a wrecking ball coming out of nowhere. the impact was so that my struts had to be replaced. i had sustained traumatic brain injury (tbi) and i'm still recovering, that is why it's taken this long to submit a complaint. my car was towed to the cadillac body shop for the body work and tutwiler was to take care of the mechanical issues. when i picked up my car at tutwiler cadillac they would not provide me any of the paperwork for the repairs or anything in writing as to why the air bags did not deploy, i was told that the itemized receipt would go to her insurance company since they were paying for the work to be done. the chiropractor bill was in excess of 7,000.00 and my medical (still recovering) but has exceeded well over 40,000.00. the electrical issues, bad radio, carpet, bell housing leak, exhaust system, gas gauge should have all been repaired under warranty when i took the car in on 1/5/2009 while the car was still under warranty. i was not aware of the air bag issue not deploying unfortunately until the accident in april of 2010. | |||
| 04/30/2010 | 1 | 04/25/2008 | |
| 2005 cadillac cts. letter sent from an attorney on behalf of the consumers in reference to an accident relating to a potential defect in vehicle *tgw while driving, the vehicle began to smoke. when the consumer opened the hood he suffered serious burns which left him permanently disfigured. the vehicle was totaled. *jb | |||
| 05/01/2005 | 1740 | 3 | 10/01/2004 |
| 2005 cts fuel gauge went out and there was an electrical problem in which the car would barely run. *ts ***nar*** after filling the tank, the gauge failed to register. the fuel gauge failed three times. the #1 coil was replaced, because the vehicle was running rough. *jb | |||
| 08/26/2005 | 9400 | 4 | 05/28/2005 |
| On aug. 26, 2005 our three month old cadillac cts's transmission would not shift out of first gear after going through a busy toll booth. car had to be towed to dealer for 8 day repair of computer and replacement of transmission. few days later car had to go back to dealer due to transmission not shifting properly, out of commission for days again. after picking vehicle up, car would not start in garage and had to be towed to dealership again, picked up car a couple of days later, next day would not start again and had to be towed. at dealership for 6 more days. when picked up dealership refused to give us a service ticket showing the problem and what they did. service manager stated that he would not give us ammunition to give to a lemon law attorney. dealership tried to lay entire blame on the car's aftermarket sirius radio addition which had been in place and worked perfectly since car was new. | |||
| 11/08/2004 | 3057 | 1 | |
| The dashboard lights keep coming on and going off by itself. the consumer previously had work performed on the electrical system for the radio. *jb | |||
| 02/14/2005 | 2189 | 1 | 12/08/2004 |
| While driving 65 mph smoke was coming from underneath the hood. driver was able to maintain control of the vehicle, and pulled over. vehicle was towed to a dealer for inspection, and mechanic determined that the electrical system needed to be replaced. *ak *bf *nm | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 02/27/2008 | 31152 | 1 | 09/17/2004 |
| Tl*the contact owns a 2005 cadillac cts. while driving approximately 55 mph, the rear wheels locked up without warning. the vehicle came to a screeching halt. the vehicle restarted eventually, but would not move forward. the vehicle had to be towed. the ecm was replaced approximately seven hours prior to the failure. the current mileage was 31,175 and failure mileage was 31,152. updated 03-18-08 *bf the battery was replaced, the side mirrors were inoperative and the struts were worn. | |||
| 11/05/2006 | 9000 | 2 | 07/15/2005 |
| I leased a 2005 cadillac cts in july of 2005 for a 3 year lease agreement. since i have had the car it has been in the dealership 5+ times for issues. battery has been replaced, recall on the fuel gauge, drivers door handle plastic peeled and was replaced, radio replaced due to radio buttons peeling. during the first 9 months of my lease i noticed that the radio buttons (channels 1-6) began to peel. the synthetic material is very soft and cheap (acknowledged by the dealer). i alerted the dealer and told them what was occurring and they said bring the car in and we'll fix it. the service manager at colonial cadillac acknowledged that the synthetic material could be easily rubbed off with any type of oils (hands, fingers, lotions, etc.), and cadillac would fix the issues when it occurs. the dealership replaced the entire radio (even though just a few buttons were torn) with no cost to me. on another occasion the drivers side door handle was also peeling. the peeling was the same issue as the radio buttons. i called the dealership and brought the car in to have the handle replaced, and the dealership replaced it with no cost to me. in november 2006, the same issue re-occurred with my radio buttons (buttons 1 & 2). i made an appointment to have the car be brought into the dealership and the service manager said they would fix the radio by replacing the radio once again. in early december 2006 i put an air freshener in the vent (one of those air fresheners that attach to the vent with oils). a very small amount of the oils spilled onto the vent and the top of the radio causing the cheap synthetic materials to peel. the dealership refused to fix. i could not find one instance in my lease agreement that says if the synthetic material on your dashboard, radio and door handles is not covered. i would appreciate any assistance as i have searched the internet and found many other drivers with the same issue. *jb | |||
| 06/14/2005 | 400 | 10 | |
| Events leading to failure: no abuse, no tire burning. vehicle used for commuting and job related purposes. problems & resolutions: 7/11/2005 7/18/2005 problem shifting - dealer could not verify sunroof rattling - dealer could not verify right-rear sail panel broken - warranty repaired pixels burn on nav screen - nav unit replaced wheels scratched - dealer paid for repair front panel loose - replaced loose panel 7/25/2005 7/27/2005 left-rear panel broken - warranty repaired competition mode not working - warranty repaired dash panel loose - warranty repaired 8/22/2005 8/24/2005 wheel hop - service bulletin warranty repair hard to put in reverse - dealer says normal grinding when shifting - aligned exhaust system sunroof rattle - dealer could not verify sunroof material loose - warranty repaired 10/19/2005 10/23/2005 fuel gauge malfunction - warranty repaired 11/21/2005 11/23/2005 sunroof rattle - dealer could not verify drivetrain rough - dealer could not verify clunk when shifting - dealer could not verify car pulls to the right - tires bald @ 9000 miles battery failure - warranty repaired grinding in 5th gear - dealer could not verify 11/29/2005 12/1/2005 rattle from rear - warranty repair suspension right-rear panel broken - warranty repair; dealer warned this would not be covered under warranty anymore as someone is braking the panels on purpose 2/6/2006 2/8/2006 clunk from rear - dealer replaced differential/drivetrain unit under warranty. 5th gear sometimes hits reverse - could not verify grinding noise in reverse - dealer forgot to check unit won't play cds - replaced navigation/radio 2/15/2005 2/17/2006 grinding noise in reverse - dealer replaced transmission under warranty; area rep advised they will not replace future failures. competition mode not working - warranty repaired. *nm | |||
| ELECTRICAL SYSTEM - IGNITION - ANTI-THEFT CONTROLLER | |||
| 02/02/2013 | 1 | ||
| I was driving home from work when the security light came on the dash and a service anti theft system message came on the radio. the entire dash quit working, radio went off, power steering stopped working and i was driving without knowing how fast i was going or what was going on. after i got the car home and parked it, i shut it off and came inside. when i went out the next morning to start it, nothing happened. the dash lights up, everything works but the gas gauge and temperature gauge, but the car doesn't start or even attempt to turn over. the security message and service air bag message shows on the radio. i was told that it may be the key so i purchased a new one from moses cadillac and attempted it but a new message came up ignition start disabled, remove key. i can't do anything with it, the entire car is locked up and won't start so i can't even get it to the dealer to be looked at. when you're in it and turn the key on all the doors lock, you can hear the fuel pump start, and nothing else. the key locks itself into the ignition, i had to access the manual release to get it out of the car. *tr | |||