Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL | ||||||||||||||||
| 07V589000 | GENERAL MOTORS CORP. | from 03/01/2005 to 08/30/2006 | V (Vehicle) | 275936 | 02/08/2008 | ODI | GENERAL MOTORS CORP. | 12/20/2007 | 12/20/2007 | |||||||
| Defect Summary | On certain passenger vehicles, the rear axle pinion seal does not meet all of the specifications and may experience a fluid leak. | |||||||||||||||
| Consequence Summary | A rear differential failure may cause loss of motive power and possibly loss of control increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the pinion seal free of charge. the recall began on february 1, 2008. owners may contact cadillac at 1-800-458-8006 or http://www.cadillac.com; pontiac at 1-800-620-7668 or http://www.pontiac.com; and saturn at 1-800-972-8876 or http://www.saturn.com. | |||||||||||||||
| Notes | Gm recall no. 07204.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| 3268 | 3268B | 10014922 | Intermittent unwanted downshift, no upshift 5l40e/5l50e. *tt | 05/11/2005 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 08-08-49-001 | 02/01/2008 | 10024226 | Inaccurate fuel gage readings, fuel gage reads empty when there is fuel in tank, fuel level low message in dic, dtc p2066 set (reprogram ecm). with 2.8l or 3.6l engine (vins t, 7 - rpo's lp1, ly7). *nj | 03/27/2008 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL) | |||||
| 07-07-30-032 | 02/01/2008 | 070730032A | 10024264 | Shifter binds, ignition key sticks, [shift to park] message displayed on driver information center (dic), dead battery (adjust shift linkage). *nj | 03/31/2008 |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 3671 | 3671E | 10019195 | Rear axle pinion seal may experience a fluid leak condition. *tt updated 04-26-07. *kb | 02/16/2006 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | ||||||
| PE07037 | GENERAL MOTORS CORP. | 07/17/2007 | 12/27/2007 | FAILURE OF THE REAR DIFFERENTIAL | 07V589000 | |
| Odi evaluated two different alleged defects involving rear drivetrain components during this preliminary evaluation.gm is conducting a recall to address one of the defect conditions and odi has opened an engineering analysis to continue its investigation of the other alleged defect. on december 19, 2007, gm submitted a defect information report to nhtsa concerning defective rear axle pinion seals in approximately 275,936 model year (my) 2005-07 cadillac cts, sts and srx vehicles as well as my 2006-07 pontiac solstice and my 2007 saturn sky vehicles (recall 07v-589).on sts and srx vehicles with all wheel drive, the front axle pinion seal also does not meet all of gm's specifications and may experience a fluid leak.gm indicated that the seal supplier made an unauthorized change to the pinion seal material.leaking pinion seals could result in loss of rear differential lubrication which could result in rear wheel lock-up and loss of vehicle control. on december 7, 2007, odi opened an engineering analysis (ea07-017) to investigate complaints of rear drivetrain component failure (e.g., fractured rear differential carrier housing or rear axle half shafts) while driving in approximately 7,600 my 2004 through 2006 cadillac cts-v vehicles.this condition may result in a loss of motive power and vehicle disablement and is not addressed by recall 07v-589.odi identified 35 complaints (16 to odi and 19 to gm) and 128 warranty claims potentially related to this condition (see ea07-017 opening resume).these complaints are not included in the failure report summary of this closing resume. the complaints and warranty figures given in this resume are limited to those that (a) are most likely caused by a leaking rear pinion seal; and (b) resulted in an allegation of a rear differential failure while driving.the data do not include all reports of seal leakage. | ||||||
| EA07017 | GENERAL MOTORS CORP. | 12/07/2007 | 07/16/2008 | REAR DRIVETRAIN COMPONENT FAILURE | ||
| In july of 2007 the office of defects investigation (odi) opened pe07-037 to investigate allegations that the rear differential may fail causing a loss of motive power, and in some instances a loss of control, in model year (my) 2004 through 2006 cadillac cts, cts-v, and sts vehicles.as a result of that investigation gm issued recall 07v-589 to correct a leaking pinion seal problem.ea07-017 was opened to investigate complaints of fractured rear differential housings or rear half shafts in high performance cadillac cts-v vehicles.according to gm, these failures resulted from the cumulative damage from multiple power hop events that can occur during very aggressive driving. in february 2008 investigators from odi met with gm representatives to conduct testing of the subject cts-v vehicles.during the testing the subject vehicles were subjected to considerable torsional forces from standing starts and while driving.power hop occurred during some of the most aggressive driving maneuvers.the testing did not result in failure of any rear drivetrain components.the engineering design and testing data supplied to odi by gm and the results of the testing conducted by odi tend to support gm's position that the differential design is not defective. complaints listed in the failure report do not include those indicative of failure of the rear pinion seal in cts-v vehicles covered by recall 07v-589. further investigation in this matter would not be an efficient allocation of agency resources.accordingly, this investigation is closed.see attached closing report for further details. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 08/24/2012 | 20000 | 1 | |
| This 2006 cadillac cts is a 6 pspd manual transmission, all other gears work except reverse. this vehicle only has about 20,100 miles which is consistent with less than 2 years of using a vehicle. i was told by the auto dept at gm on maui they will not be paying for the repairs and the problem was the wear and tear in the shift assembly had to be changed. a month later i attempted to get this fixed by the same auto department and was informed they don't have a company that manufactures the parts (part no 1526075) and they cannot find this part anywhere. i believe this is a defect in the shift assembly part and feel gm should have this shift assembly part recalled. checks made on the web revealed that there are numerous complaints about this same issue on cadillac.com and ?autopartsfair.com?. *tr | |||
| 08/06/2012 | 8000 | ||
| Tl* the contact owns a 2006 cadillac cts. the contact stated that while driving 70 mph, the contact heard a loud noise under the vehicle and the vehicle began to shake abnormally. the contact took the vehicle to an inspection station. the mechanic inspected the vehicle and stated that the drive shaft coupler was damaged and needed to be repaired. the vehicle was repaired but was still damaged. the manufacturer was notified and stated that the entire drive shaft needed to be replaced. the failure mileage was 8,000. the vin was unavailable. | |||
| 08/06/2012 | 8000 | ||
| Tl- the contact owns a 2006 cadillac cts. the contact stated that while driving 70 mph, the contact heard a loud noise under the vehicle and the vehicle began to shake abnormally. the contact took the vehicle to an inspection station. the mechanic inspected the vehicle and stated that the drive shaft coupler was damaged and needed to be repaired. the vehicle was repaired but was still damaged. the manufacturer was notified and stated that the entire drive shaft needed to be replaced. the failure mileage was 8,000. the vin was unavailable. kmj | |||
| 08/06/2012 | 8000 | ||
| Tl- the contact owns a 2006 cadillac cts. the contact stated that while driving 70 mph. the contact heard a loud noise under the vehicle and the vehicle began to shake. the contact took the vehicle to and inspection station. the mechanic the inspected the vehicle and they stated that the drive shaft couple (n/a) was damaged and needed be repaired. the vehicle was repaired but the vehicle was still damaged. the manufacturer was notified and they stated the entire drive shaft needed to be replaced. the failure mileage was 8,000. the vin was unavailable.ap | |||
| 07/12/2011 | 40000 | ||
| Failure of rear differential rear axle seals | |||
| 01/01/2010 | 31250 | 1 | |
| 2006 cadillac cts-v differential problem. *tr | |||
| 11/02/2008 | 20000 | ||
| Tl*the contact owns a 2006 cadillac cts. while driving approximately 35 mph on normal road conditions, the contact heard a loud grinding noise when the accelerator pedal was depressed. the failure occurred without warning. the vehicle was taken to an authorized dealer for inspection and they stated that the failure was related to the rear axle pinion. the seal and fluid were replaced in the vehicle. the contact received a recall notice for nhtsa campaign id number 07v589000 (power train:axle assembly:axle shaft:seal). the vehicle was repaired, but the failure still persists. the vehicle was taken to an authorized dealer on five separate occasions for identical failures, but there were no resolutions. the failure mileage was 20,000 and current mileage was 45,000. | |||
| 02/10/2008 | 15545 | 1 | |
| Four (4) attempts to correct drive train issues (limited slip differential). *tr | |||
| 04/27/2006 | 1487 | 1 | 03/24/2006 |
| 1. was driving my black 2006 cts v with 1,486 miles on it home from getting food when it stopped working. i turned the car off and tried to make it go. it wouldn't go. had the car towed to crestview cadillac. 2. the dealer said that my rear differential failed. they claim that i must have been drag racing the car which i have never done even once. they claim to have found traction compound and they are telling me that my tires are near bald. 3. dealer would not warranty the car. they had to replace the rear differential and the right axle. *nm | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 03/22/2011 | 120000 | ||
| Transmition failiure due to faulty transcooler inside the radiator result in replacing transmition radiator and fluids | |||
| 01/25/2007 | 76000 | ||
| Tl* the contact owns a 2006 cadillac cts. the vehicle experienced transmission fluid leaks on a frequent basis. the rear differential pinion seal was replaced three times at the dealership. two of the repairs were covered by recall 07v589000 (power train:axle assembly:axle shaft:seal) and the third time the repair was performed at the expense of the contact. she called the manufacturer who advised her to take the vehicle into the dealership. the vehicle identification number was unavailable at the time of the complaint. the failure mileage was approximately 76,000. updated 05/11/10. *lj | |||
| 06/17/2008 | 43000 | ||
| Tl*the contact owns a 2006 cadillac cts. while driving 60 mph at night, the vehicle shut off and lost total power. when the failure occurred, the vehicle continued to roll as if it were in neutral. there were no warning indicators prior to the failure. the contact feels that this is a safety hazard because it could have resulted in a serious crash. the vehicle was taken to the dealer twice for repair for the same failure in feburary of 2008 and june 17, 2008. the first time the cause of the failure was identified as a glitch with the computer switch that controls the transmission. at the second visit, the shop explained that they could not identify the failure. it would have to recur in order for them to diagnose the failure properly. the current and failure mileages were 43,000. | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 12/05/2006 | 5900 | 1 | 04/17/2006 |
| Dt*: the contact stated while driving 65 mph under normal road conditions, the rear tires locked. there were no warnings prior to the incident. the vehicle was taken to the service dealer, who determined that the rear axle fractured.*ak the rear pinion seals leaked which caused the axle to seize. updated 01/19/07. *jb | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL | |||
| 11/05/2007 | 6855 | 3 | 05/10/2006 |
| Tl*the contact owns a 2006 cadillac cts. while traveling in reverse at an unknown speed, the gears jammed and locked the drive wheel. the vehicle crashed into the curb and punctured the tire. the dealer stated that the differential seal was leaking fluid. the failures were repaired under warranty on november 12, 2007. one week later, the contact had to have the same failure repaired again for free. she received a recall notice for failures she experienced and took the vehicle back to the dealer. she inquired about being reimbursed for the charge of $329.46 for the tire and alignment. the dealer repaired the failed seals of the differential. the recall number was unknown. the failure mileage was 6,855 and current mileage was 7,900. updated 4/2/08 *cn the consumer stated right front tire replaced due to the tire being flat. updated 04/02/08 *tr | |||
| 11/11/2007 | 36721 | 4 | 01/23/2006 |
| 2006 cadillac cts. four separate incidents in less than two years where the rear differential, pinion seal has leaked at highway speeds causing smoke, noise and rendered the car un-drivable. four separate tows, four separate strandings. two of the strandings were in the middle of the night. blogs and discussions i have read indicate this problem is wide spread. some report the rear axle locking up and causing a situation that could have been life threatening. the car has been to four separate cadillac dealer repair facilities and each time they just bubble-gum repair (replace the defective seal) and send me on my way hoping that my warranty will expire before the same old problem happens again. i no longer have confidence in the car. i rent when i must travel out of town. this car is going to get me killed and likely some other innocent people when the rear end locks-up on the freeway at 75 mph. the incident date noted below is only the most recent. the car was towed 40 miles to fisher chevrolet cadillac in yuma, arizona and remains there as of this date. *tr | |||
| 12/05/2006 | 5900 | 1 | 04/17/2006 |
| Dt*: the contact stated while driving 65 mph under normal road conditions, the rear tires locked. there were no warnings prior to the incident. the vehicle was taken to the service dealer, who determined that the rear axle fractured.*ak the rear pinion seals leaked which caused the axle to seize. updated 01/19/07. *jb | |||
| POWER TRAIN - CLUTCH ASSEMBLY | |||
| 07/04/2007 | 10530 | 3 | 04/24/2006 |
| The first problem i encountered with the vehicle was a broken clutch pedal return spring that had fallen out from under the dashboard at 8,850 miles. this was repaired under warranty. second, i had a cadillac dealership replace the rear differential under warranty due to a whining noise and leak present at 9,021 miles. at this time i had questioned a clank noise present in the driveline when engaging or disengaging the clutch. i was told this is normal, and no problem was present at this time. at 10,530 miles, i was making a right turn from a stop in first gear. i had accelerated to 20mph and shifted into second gear. i began accelerating in second gear when the driveline failure occurred. the vehicle had spun 270 degrees to the right loosing control. this caused the the vehicle to hit the right side curb with extreme force to the left rear wheel, damaging the rear suspension and differential. the vehicle proceeded over the curb with all four wheels and stopped on a sidewalk. this also caused chassis and front suspension damage. the vehicle was unable to move after the accident due to the clutch not engaging. the clutch pedal travel is now about 3 inches total off the floor, opposed to the original 6 inch travel equal to the height of the brake pedal. as a result of the accident the vehicle was totaled by the insurance company and sold. at this time no assistance has been given by general motors. *tr | |||
| POWER TRAIN - CLUTCH ASSEMBLY - PEDAL/LINKAGE | |||
| 07/04/2007 | 10530 | 3 | 04/24/2006 |
| The first problem i encountered with the vehicle was a broken clutch pedal return spring that had fallen out from under the dashboard at 8,850 miles. this was repaired under warranty. second, i had a cadillac dealership replace the rear differential under warranty due to a whining noise and leak present at 9,021 miles. at this time i had questioned a clank noise present in the driveline when engaging or disengaging the clutch. i was told this is normal, and no problem was present at this time. at 10,530 miles, i was making a right turn from a stop in first gear. i had accelerated to 20mph and shifted into second gear. i began accelerating in second gear when the driveline failure occurred. the vehicle had spun 270 degrees to the right loosing control. this caused the the vehicle to hit the right side curb with extreme force to the left rear wheel, damaging the rear suspension and differential. the vehicle proceeded over the curb with all four wheels and stopped on a sidewalk. this also caused chassis and front suspension damage. the vehicle was unable to move after the accident due to the clutch not engaging. the clutch pedal travel is now about 3 inches total off the floor, opposed to the original 6 inch travel equal to the height of the brake pedal. as a result of the accident the vehicle was totaled by the insurance company and sold. at this time no assistance has been given by general motors. *tr | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 12/01/2006 | 8000 | 50 | 04/16/2006 |
| Tl*the contact owns a 2006 cadillac cts. while driving 50 -70 mph, the headlights and instrument panel lights dimmed. the lights illuminated again minutes later. the failure occurred intermittently usually after driving for 2 hours. the instrument panel also failed during the daytime. onstar stated that the lights do not remain off long enough to determine the cause of the failure. the dealer was unable to duplicate the failure. the failure mileage was 8,000 and current mileage was 20,000. updated 03-04-08 *bf the rear differential was noisy, the abs would engage on their own | |||
| 01/31/2008 | 75000 | 1 | 01/19/2008 |
| 2006 cadillac cts rear differential failure during morning commute failed in heavy traffic and slippery conditions with no prior warning. there was an immediate loss of forward motion and vehicle control. i was able to regain control and continue directly to the dealer and left the car. the car is current at the dealer awaiting parts. *tr | |||
| 09/02/2007 | 9030 | 1 | 07/20/2006 |
| 2006 cadillac cts rear differential froze up- locking rear brakes while driving. *tr *updated 12/12/07 *bf the consumer stated heard some squealing noise in which he stated might be the emergency brake. the consumer stated towed to dealer and rear differential assembly replaced. the consumer stated gm tried to rectify the situation by offering 12 months free oil change and tire rotation and inspection, however the consumer declined. updated 12/12/07 *tr | |||
| 07/04/2007 | 10530 | 3 | 04/24/2006 |
| The first problem i encountered with the vehicle was a broken clutch pedal return spring that had fallen out from under the dashboard at 8,850 miles. this was repaired under warranty. second, i had a cadillac dealership replace the rear differential under warranty due to a whining noise and leak present at 9,021 miles. at this time i had questioned a clank noise present in the driveline when engaging or disengaging the clutch. i was told this is normal, and no problem was present at this time. at 10,530 miles, i was making a right turn from a stop in first gear. i had accelerated to 20mph and shifted into second gear. i began accelerating in second gear when the driveline failure occurred. the vehicle had spun 270 degrees to the right loosing control. this caused the the vehicle to hit the right side curb with extreme force to the left rear wheel, damaging the rear suspension and differential. the vehicle proceeded over the curb with all four wheels and stopped on a sidewalk. this also caused chassis and front suspension damage. the vehicle was unable to move after the accident due to the clutch not engaging. the clutch pedal travel is now about 3 inches total off the floor, opposed to the original 6 inch travel equal to the height of the brake pedal. as a result of the accident the vehicle was totaled by the insurance company and sold. at this time no assistance has been given by general motors. *tr | |||
| 04/16/2007 | 78 | 1 | 02/02/2007 |
| Rear differential whine and leakage - 2006 model, build date nov 2005. the car is used for freeway commuting only (300 miles/day) and has never been driven hard. the differential has whined since delivery with 78 miles on the car. the differential fluid was changed at 2847 miles with redline 75w-90 synthetic fluid and gm 1052358 additive, and significant metal powder was removed from the magnetic drain plug at the time of change. on april 16, at a little over two months and 8413 miles, i took the car back to the selling dealership for repair, as the differential had begun leaking about april 10 and ~7200 miles. the service manager, wyman adcock, drove the car and reported that while he could 'hear a slight whine', he thought that it was normal and i should continue to drive it to see if it gets worse. i pointed out to him that gm has had problems with the differential on this car since it's introduction and that another cadillac dealer told me that they had replaced so many differentials in these cars that they now keep one in stock. the service manager told me that he had never heard of a problem with these cars. i suggested that i should take it another dealership, and left. *jb | |||
| 11/27/2006 | 5438 | 1 | 07/22/2006 |
| New (4 month old) cts would not accelerate when i attempted to pass another car, cts seemed to slow down. the car backfired and blew white smoke. the rear of the car made a loud noise as if grinding and loud rumbles. computer did not did not detect malfunction. dealer determined rear end differential unit malfunction. *jb | |||
| 10/16/2006 | 20000 | 1 | 02/14/2006 |
| Dt*: the contact stated while driving 70 mph on the interstate, both rear wheels locked without warning resulting in a loss of vehicle control. the contact managed to maneuver the vehicle to the side of the road without incident, but all the instrument cluster panel lights illuminated. the vehicle was towed to a dealer who determined the rear differential needed to be replaced. after the differential unit replacement, the problem persisted. the manufacturer was not alerted. | |||
| 09/09/2006 | 5000 | 1 | |
| (1) normal driving (2) rear differential leak and whine; coolant leak from the radiator (3) going to the dealer tomorrow. *nm | |||
| 03/15/2006 | 2000 | 1 | 12/02/2005 |
| New cts cadillac 2200 miles. leaking oil from the rear differential on to the exhaust pipe. noise (clanking) when putting the car into gear. *jb | |||
| 02/14/2006 | 1 | ||
| 2006 cadillac cts-v: 1. rear end leakage @ 200 miles 2. rear end clunk when shifting @ 1000 miles *jb | |||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||
| 08/06/2012 | 1 | ||
| Cpsc#i1280376a. 2006 cadillac cts. consumer stated he purchased a front and rear drive shaft couple. *ln the consumer state when he received the part, he had it installed at a local garage in germany. the part performed well for several months. however, on august 6th, as he was driving, the part failed. the consumer stated the drive shaft, which turned the rear wheels, caused the vehicle to violently shake. an inspection revealed the rear drive shaft coupler was destroyed and had ripped to shreds. the front coupler was also defective. the vehicle showed signs of additional damage caused by the defective part. | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 01/01/2010 | 31250 | 1 | |
| 2006 cadillac cts-v differential problem. *tr | |||