Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| 11340 | 02/01/2010 | 10043857 | Gm: special coverage adjustment- timing chain wear. on some 2007 model year vehicles that are equipped with a 2.8l/3.6l v6 engine (lp1/ly7), under certain driving conditions, and with the vehicle's original oil change intervals, the timing | 04/30/2012 | |
| PIP-4138K | 01/01/2011 | 10037933 | Ready | 06/08/2011 | |
| PIP-4138K | 01/01/2011 | 10037933 | Gm: the service engine soon light is on, there is also a misfire or engine noise. there are multiple possible causes. *rm | 06/08/2011 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| PB-10287 | 02/01/2011 | 10038598 | Ready | 06/22/2011 | |
| PB-10287 | 02/01/2011 | 10038598 | Gm service campaign: see document search button for owner letter. in certain driving conditions or if it's been a while between oil changes, the timing chain could wear prematurely and cause the engine light to turn on. *rm | 06/22/2011 | |
| PI-0090B | 03/01/2011 | 10038345 | Gm: there may be an intermittent engine hesitation or flutter. the camshaft sensor terminals likely have poor connections. *rm | 06/15/2011 | |
| PI-0090B | 03/01/2011 | 10038345 | Ready | 06/15/2011 | |
| 08-06-01-011H | 02/01/2011 | 10038261 | Gm: check engine light is on with multiple trouble codes present. *rm | 06/14/2011 | |
| 08-06-01-011H | 02/01/2011 | 10038261 | Ready | 06/14/2011 | |
| 4185 | 10022480 | Dtc p0300 complete bank misfires. *kb | 08/15/2007 | ||
| 3423 | 09/30/2008 | 3423B | 10020691 | 3.6 ly7 with cam actuator dtc. dtc codes, p0016, p0017, p0018, p0019, p0008, or p0009. *kb the reluctor for the crankshaft sensor pressed on the crankshaft may have moved. *pe | 12/22/2006 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 07/09/2012 | 82000 | 1 | |
| My husband and i have been working with hill cadillac, fc kerbeck and gm protection plan to resolve our repair issues. the information we have received is that the timing chain needs to be replaced. we paid for additional warranties when we purchased our cadillac in 2010. our timing chain was replaced in august 2011 and now are being told that there is no oil in our car and we need repairs that cost over $2000.00. my husband and i do not have that kind of money instantly. we have provided documentation of timely oil changes and up to date repairs on the vehicle. we love our car and now need the dealership and others to stand behind their certified car and repair our car. any help you can give would be appreciated. contacts spoken to are: rubin/cadillac corporation: 866-790-5600 x 11197 - case number:[xxx]hill cadillac - 610-356-4900 fc kerbeck - [xxx]- 856-786-8200 (place of purchase) thank you for any help you can provide. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 07/09/2012 | 82000 | ||
| My husband and i have been working with hill cadillac, fc kerbeck and gm protection plan to resolve our repair issues. the information we have received is that the timing chain needs to be replaced. we paid for additional warranties when we purchased our cadillac in 2010. our timing chain was replaced in august 2011 and now are being told that there is no oil in our car and we need repairs that cost over $2000.00. my husband and i do not have that kind of money instantly. we have provided documentation of timely oil changes and up to date repairs on the vehicle. we love our car and now need the dealership and others to stand behind their certified car and repair our car. any help you can give would be appreciated. contacts spoken to are: rubin/cadillac corporation: 866-790-5600 x 11197 - case number: 71-1086411753 hill cadillac - 610-356-4900 fc kerbeck - meech marvasi - 856-786-8200 (place of purchase) thank you for any help you can provide. | |||
| ENGINE AND ENGINE COOLING | |||
| 09/30/2011 | 28000 | ||
| Enginelight on dashboard warned that there was a problem. after investigation it was clear that the timing chain had to be replaced. this was carried out without any courtesy from import-organisation or dealer. after 28.000 miles? unbelievable. it cost me a lot of money. | |||
| 02/19/2008 | 1 | ||
| February 2008,. received recall letter for new cadillac 2007. appointment was made and problem has not been corrected - end of february 2008. car still leaks from engine and leaves residue in driveway where parked. contacted dealership and they are not interested in repairing. cadillac customer service made another appointment for diagnostic for may 2008. car still not corrected. feel the car should be replaced. bought brand new - am 80 years old and need vehicle that is safe and secure. main reason for purchase. i cannot continue to take car back and forth to dealership and problem not corrected. feel it is a tactic and car should be replaced. the recall drive axle differential seal - bearings and other components including drive wheels, brakes, engine, etc..... *tr | |||
| 12/22/2007 | 1 | 08/10/2007 | |
| While vehicle was under power smoke then fire was observed coming from the engine compartment. vehicle was pulled to the roadside. fire intensified burning a hole through the hood above the master cylinder. *tr | |||
| 01/01/2007 | 2000 | 5 | 11/01/2006 |
| Tl*the contact owns a 2007 cadillac cts. while driving 40 mph, the vehicle shut off without warning. the failure occurred on five separate occasions. the dealer was unable to duplicate the failure. as of september 20, 2007, the dealer had not repaired the vehicle. the powertrain was unknown. the failure mileage was 2,000 and current mileage was 11,998. | |||