Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
03/18/20081
 I purchased my 07 cts new oct. 2007 (my sex is female). my car has been in & out of the dealers shop numerous times. some of my problems rear end slip growl, trunk opens, 3 water leaks, message lights engaging, driver seats malfunctions, brakes, service lights, rust, front noise, window, door handles, a/c & 2 recalls. some of my concerns get addresses alot they say they can't duplicate. my car lost full power for a short time in oct. of 2008. i lost my lemon law case through the bbb in sep. 2008. i did get a invoice from my dealership on error while preparing for my lemon law case. my car was in the dealers shop for six days painting the deck lid before i even bought my car (i was never told about this). dealer claims nothing major just minor. now in oct. of 2008 i've learned something more has happened to my car before i bought it. i've discovered my car has weld marks on the inside trunk area? the dealership owner says no way that happened on his lot that my car came from the manufacturer like that. the dealership owner can't explain the weld marks on my car. again i bought this car brand new. i've been through lots of tears with the performance of my car & now it's been damaged too. my car still has performance problems to this day. i've even learned that a couple of my accessories that i paid lots of $$$$ for the dealership to install where done poorly. *tr
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
07/26/200827800
 Tl*the contact owns a 2007 cadillac cts. when the vehicle was first purchased, the contact noticed that it would shake when starting. in addition, the radio and cruise control failed. the dealer stated that there were no failures with the vehicle. while driving 10-15 mph into a parking lot, the contact noticed black smoke under the hood of the vehicle. she pulled over, raised the hood, and flames engulfed the vehicle. the police contained the fire and filed a report. the failure and current mileages were 27,800.
12/28/200770001
 The display on the radio will only show one word of the artist or song. the dealership said that this was a flaw of the 2007 cts radio and there was nothing that could be done. i contacted cadillac and the restated what the dealership said and based her conclusion on the dealerships testing on one other 07 cts. this is disappointing since i paid an extra $1,500.00 for the bose system. *tr