Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
02/15/2010570001
 The front drivers seat frame on my 2008 cadillac cts is broken. this could of caused a serious problem if it dislodged. i am having it fixed today @ cadillac at a cost of over $800. i have asked that the dealer to put the seat frame in my trunk if needed i can send it somewhere. even though there is 60,000 miles on the cars, this is not a part that should break. *tr
SEATS - FRONT ASSEMBLY - HEAD RESTRAINT
11/17/20083001
 The articulated headrests designed to reduce neck injuries in a crash, move up of their own accord during normal driving. this results in a safety concern. if the headrest moves up during normal operation, will it still function as designed should an accident occur. i have contacted cadillac division twice without a response. the selling dealer service department does not know what is causing the problem, but other cases have been reported. *tr