Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
ELECTRICAL SYSTEM
10V240000GENERAL MOTORS CORP. V (Vehicle)136507006/11/2010MFRGENERAL MOTORS CORP.06/04/201006/04/2010
Defect SummaryGm is recalling certain model year 2006-2009 buick, lucerne; cadillac dts; hummer h2; model year 2008-2009 buick enclave; cadillac cts; model year 2007-2009 cadillac escalade, escalade esv, escalade ext; chevrolet avalanche, silverado, suburban, tahoe; gmc acadia, sierra, yukon, yukon xl; saturn outlook; and model year 2009 chevrolet traverse vehicles equipped with a heated washer fluid system (hwfs). a recall was implemented in 2008 to add a fuse to the control circuit harness to address the potential consequences of a printed circuit board (pcb) electrical short. however, there have been new reports of thermal incidents on hwfs modules after this improvement was installed. these incidents resulted from a new failure mode attributed to the device's thermal protection feature. the significance varies from minor distortion to considerable melting of the plastic around the hwfs fluid chamber.
Consequence SummaryIt is possible for the heated washer module to ignite and a fire may occur.
Corrective SummaryDealers will permanently disable and remove the heated washer fluid module. an updated page for the owner manual will be provided and inserted in the owner manual to document that the feature has been permanently disabled and removed from the vehicle. the safety recall is expected to begin on or before june 11, 2010. owners may contact buick at 1-866-608-8080, cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, saturn at 1-800-972-8876, gmc at 1-866-996-9463 and hummer at 1-800-732-5493 or at the owner center at www.gmownercenter.com.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
PIT5074F05/01/201210044242Gm: j-35616-64b terminal test probe and replacement terminal. also included models verano, regal, lacrosse, cts, srx, volt, sonic, malibu, impala, equinox, cruze, avalanche, tahoe suburban, silverado, sierra, yukon, and terrain for model05/24/2012
PIT-4730A06/01/201010036550Buick/cadillac/chevrolet/gmc/hummer/pontiac/saturn: additional diagnostic information for u0140 or u0073. vehicle may exhibits some symptom(s) as door locks cycle while driving; intermittent no start; service stabilitrak dic message; spee03/28/2011
PIC-523809/01/200910032433Cadillac: engine harness routing, various electrical issues, various dtcs. harness rub/chafe on 3rd cam cover bolt. harness lies on 3rd bolt and with engine roll, the bolt may cut and or chafe circuits underneath the abrasion tape with n03/24/2010
SB-08-09-41-007A04/01/200910030788Buick/cadillac/chevrolet/gmc/saturn: passenger presence system (pps) may command passenger airbag indicator and seat belt reminder on when electronic devices (computers, mp3 player, cell phones, tech 2, etc.) are placed on front passenger12/02/2009
PIC-502802/01/200910030170Cadillac: one or more of the electrical concerns: abs, stability indicator/warning messages; compass inop; heated seats (kb6) inop; heated washers inop; heating ventilation ac (hvac) inop; memory seat inop; no start; onstar inop; power wind08/12/2009
PIC-4727A11/01/200810028244General motors: the engine runs rough and the check engine light/malfunction indicator light (mil) flashes. the odd coils 15a fuse is open in the under hood fuse block. *pe03/18/2009
TSB-PIC-505608/01/2009TSB-PIC-5056A10028174General motors: various electrical concerns (insp harness under ubec bracket). may experience one or more of the following: will not crank over and start; transmission shifts hard; door locks cycle while driving. *pe updated 3/15/03/11/2009
ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS
PIC-458402/01/200910030204Cadillac: ses light illuminated or is flicking, reduced engine power message, no crank, no start, blown ecm fuse, various dtc's (inspect wiring harness). *pe08/18/2009
PIC-502802/01/200910030170Cadillac: one or more of the electrical concerns: abs, stability indicator/warning messages; compass inop; heated seats (kb6) inop; heated washers inop; heating ventilation ac (hvac) inop; memory seat inop; no start; onstar inop; power wind08/12/2009
ELECTRICAL SYSTEM - IGNITION
PIP503807/01/201210045342General motors: ses light engine misfire and/or shudder- inspect ignition coils. this may be the result of a heat stressed/damaged ignition coil. *js08/28/2012
SB-1025612/01/201010037828Gm: there may be a bind between the ignition lock and the housing making it unable to remove the key from the ignition. the driver may not be able to turn the vehicle off if it's running. *rm06/06/2011
SB-1025612/01/201010037828Ready06/06/2011
ELECTRICAL SYSTEM - IGNITION - SWITCH
SB-1025612/01/201010037828Ready06/06/2011
SB-1025612/01/201010037828Gm: there may be a bind between the ignition lock and the housing making it unable to remove the key from the ignition. the driver may not be able to turn the vehicle off if it's running. *rm06/06/2011
ELECTRICAL SYSTEM - SOFTWARE
PB-1028702/01/201110038598Ready06/22/2011
PB-1028702/01/201110038598Gm service campaign: see document search button for owner letter. in certain driving conditions or if it's been a while between oil changes, the timing chain could wear prematurely and cause the engine light to turn on. *rm06/22/2011
SB-08-09-41-007A04/01/200910030788Buick/cadillac/chevrolet/gmc/saturn: passenger presence system (pps) may command passenger airbag indicator and seat belt reminder on when electronic devices (computers, mp3 player, cell phones, tech 2, etc.) are placed on front passenger12/02/2009
TSB-PIC-505608/01/2009TSB-PIC-5056A10028174General motors: various electrical concerns (insp harness under ubec bracket). may experience one or more of the following: will not crank over and start; transmission shifts hard; door locks cycle while driving. *pe updated 3/15/03/11/2009
ELECTRICAL SYSTEM - WIRING
PIT-4730A06/01/201010036550Buick/cadillac/chevrolet/gmc/hummer/pontiac/saturn: additional diagnostic information for u0140 or u0073. vehicle may exhibits some symptom(s) as door locks cycle while driving; intermittent no start; service stabilitrak dic message; spee03/28/2011
PIC-502802/01/200910030170Cadillac: one or more of the electrical concerns: abs, stability indicator/warning messages; compass inop; heated seats (kb6) inop; heated washers inop; heating ventilation ac (hvac) inop; memory seat inop; no start; onstar inop; power wind08/12/2009
TSB-08259A11/01/200810028179Gmc: onstar system inoperative; replace onstar module. some vehicles may have an onstar module with a component that was not manufactured to gm's specification. can result in an open circuit and an inability to call or receive calls from on03/12/2009

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
09/01/20111
 2009 cadillac cts. consumer writes in regards to notice of recall for removal of heated washer fluid system *tgw the consumer does not want to have the recall performed on her vehicle, because it is not needed. *jb
09/01/20111
 2009 cadillac cts. consumer writes in regards to notice of recall for removal of heated washer fluid system *tgw the consumer does not want to have the recall performed on her vehicle, because it is not needed. *jb
09/01/20111
 2009 cadillac cts. consumer writes in regards to notice of recall for removal of heated washer fluid system *tgw the consumer does not want to have the recall performed on her vehicle, because it is not needed. *jb
09/01/20111
 2009 cadillac cts. consumer writes in regards to notice of recall for removal of heated washer fluid system *tgw the consumer does not want to have the recall performed on her vehicle, because it is not needed. *jb
07/05/201113000
 2009 cadillac cts4 electrical system drains battery when not driven 7-10 days. then, car is completely dead. car has been in for service four times now and the third time was held for more than three weeks. now the fourth time, gm has had the car more than three weeks again with no idea when problem will be diagnosed or solved.
07/05/201113000
 2009 cadillac cts4 electrical system drains battery when not driven 7-10 days. then, car is completely dead. car has been in for service four times now and the third time was held for more than three weeks. now the fourth time, gm has had the car more than three weeks again with no idea when problem will be diagnosed or solved.
07/05/201113000
 2009 cadillac cts4 electrical system drains battery when not driven 7-10 days. then, car is completely dead. car has been in for service four times now and the third time was held for more than three weeks. now the fourth time, gm has had the car more than three weeks again with no idea when problem will be diagnosed or solved.
07/05/201113000
 2009 cadillac cts4 electrical system drains battery when not driven 7-10 days. then, car is completely dead. car has been in for service four times now and the third time was held for more than three weeks. now the fourth time, gm has had the car more than three weeks again with no idea when problem will be diagnosed or solved.
07/05/201113000
 2009 cadillac cts4 electrical system drains battery when not driven 7-10 days. then, car is completely dead. car has been in for service four times now and the third time was held for more than three weeks. now the fourth time, gm has had the car more than three weeks again with no idea when problem will be diagnosed or solved.
12/01/20101
 2009 cadillac cts. attorney writes on behalf of client regarding heated washer fluid system *tgw the consumer received a recall letter stating the heated washer fluid system needed to be removed. the consumer doesn't want the feature removed, because she hasn't experienced any problems. *jb
12/01/20101
 2009 cadillac cts. attorney writes on behalf of client regarding heated washer fluid system *tgw the consumer received a recall letter stating the heated washer fluid system needed to be removed. the consumer doesn't want the feature removed, because she hasn't experienced any problems. *jb
12/01/20101
 2009 cadillac cts. attorney writes on behalf of client regarding heated washer fluid system *tgw the consumer received a recall letter stating the heated washer fluid system needed to be removed. the consumer doesn't want the feature removed, because she hasn't experienced any problems. *jb
12/01/20101
 2009 cadillac cts. attorney writes on behalf of client regarding heated washer fluid system *tgw the consumer received a recall letter stating the heated washer fluid system needed to be removed. the consumer doesn't want the feature removed, because she hasn't experienced any problems. *jb
12/03/2008209/19/2008
 Ltr fwd fm on behalf of (nc) re defective battery or electrical problem with her cadillac per cadillac's document id #2220774, #pic4979b. *tgw 2009 cadillac cts. on two separate occasions, the consumer returned from out of town trips to find she was unable to gain entry to or start the vehicle. on each occasion, the vehicle remained parked in the garage of her residence for a period of two to three weeks respectively. each incident required roadside service to transport the vehicle to the dealership. the root cause of the malfunction seemed to be beyond the expertise of the dealership. the dealership advised the consumer to drive the vehicle at least once a week in order to prevent the failure. the dealer installed a trickle charger to prevent the condition, while this is only a temporary fix, leaving an electrical device connected to the consumers vehicle while away was a safety concern. *jb