Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 06/17/2011 | 16900 | ||
| We were leaving a diner parking lot in the afternoon, when i had to stop for a delivery truck blocking our exit. when the truck pulled forward i lightly pressed the accelerator and the car began to surge forward and to our left(my wife was in the car with me). i pressed down on the brakes and the car continued forward and began to turn to the right and i tried to steer the car to the left but the steering did not respond resulting in my hitting two parked cars. i had the car towed to the cadillac dealer. the dealer indicated that there was nothing wrong with the car and suggested that the surge was caused my a secondary car mat but could not explain the steering problem. this same situation occurred during our severe snow storm last winter. at the time i assumed it was due to icing conditions on the road and my dealer indicated that they had reset the car codes to correct any errors(stability control light stayed on) | |||
| 09/02/2010 | 13900 | ||
| Tl-the contact owns a 2009 cadillac cts. the contact stated that while driving approximately 40 mph the vehicle suddenly accelerated to 90 mph after hearing the gas pedal make a popping sound. the contact was able to stop the vehicle by shifting gears and decelerating. the vehicle was inspected by a dealer who informed him that the floor mats were the cause of the acceleration of the vehicle. they also informed him to put his floor mats in the trunk. the vehicle has not been repaired. the failure mileage was approximately 13,900. the vin was unavailable. tb | |||
| 08/01/2009 | 3 | ||
| 2009 cadillac cts *gr the consumer stated from time to time, while waiting for a red light to change with his foot on the brake, the vehicle would suddenly surge into the intersection almost causing an accident or when parking and shifting from reverse into drive, the vehicle would suddenly surge forward. the consumer has taken the vehicle to the dealer several times, but they were unable to duplicate the problem. the consumer also stated the steering wheel locked which made it impossible for him to turn the ignition on. on three occasions, he had to call for assistance. *jb | |||
| 07/13/2009 | 1286 | 4 | 03/15/2009 |
| 2009 cadillac cts has brake problems. *nj the consumer stated when he attempted to apply the brakes, the vehicle continued to accelerate. on several occasions, the consumer went through an intersection, because he was unable to stop the vehicle. the driver side mirror vibrated out of position. the dealer found a clip broken inside the mirror housing. *jb | |||