Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
10/18/20122100
 Tl - the contact owns a 2011 cadillac cts. the contact stated that while attempting to reverse out of a parking space, the vehicle would not go into gear. the contact mentioned that once it did the vehicle lunge forward and crash into the side of a building. no injuries were reported and a police report was not filed. the vehicle was taken to the dealer who was unable to diagnose the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileage was 2,100. pmb
10/18/20122100
 Tl - the contact owns a 2011 cadillac cts. the contact stated that while attempting to reverse out of a parking space, the vehicle would not go into gear once it did the vehicle lunge forward and crash into the side of a building. no injuries were reported and a police was not filed. the vehicle was taken to the dealer who was unable to diagnosed the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileage was 2,100. pm
10/07/201110500
 Tl* the contact owns a 2011 cadillac cts. the contact was driving 35 mph when the accelerator was applied but the vehicle abnormally accelerated at a rapid pace. the brakes were applied but the vehicle did not respond until the contact merged onto the shoulder and turned the ignition off. the vehicle was restarted within moments but the failure recurred. the vehicle was taken to the dealer who inspected the vehicle and found no defect. the manufacturer was contacted who stated he should take the vehicle to the dealer again for further inspection of the failure. a complaint was filed with the manufacturer but they offered no assistance. the failure mileage was 10,500.
10/07/201110500
 Tl- the contact owns a 2011 cadillac cts. the contact was driving 35 mph when the accelerator was applied but the vehicle abnormally accelerated at a rapid pace. the brakes were applied but the vehicle did not respond until the contact merged onto the shoulder and turned the ignition off. the vehicle was restarted within moments but the failure recurred. the vehicle was taken to the dealer who inspected the vehicle and found no defect. the manufacturer was contacted who stated he should take the vehicle to the dealer again for further inspection of the failure. a complaint was filed with the manufacturer but they offered no assistance. the failure mileage was 10,500. kmj
10/07/201110500
 Tl-the contact owns a 2011 cadillac cts. the contact stated while driving 35 mph and started to acclerate to go around another vehicle his vehicle acclerated faster than it should. he depresses the bake but it did not slow the vehicle down. he merged on to the shoulder turn the ignition to the off position. he waited a couple minutes before restarting the vehcile a second time and it acclerated again. after getting the vehicle under control he drove to the dealer who inspected the failure and found no defect at all. the manufacturer was contacted who stated he should take the vehicle to the dealer again for re-inspection of the failure. a complaint was file with the manufacturer but they offered no other assistance. the failure mileage was 10,500. mw