Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
09/07/2008938001
 Refer to open nhtsa action number pe94071. customer owns a 1996 cadillac sedan deville with 93,884 miles. car was originally equipped with michelin xw4 tires from manufacturer in size p225/60 r16 97s with a thin whitewall. all 4 tires replaced with same michelin xw4 tires at around 50,000 miles in 2002, due to age and wear. all the new tires had dot code: b93v 222x 0902, and are marked made in usa. in 2006, while traveling at about 40 mph, the front passenger tire had a sudden blowout. this blowout created a hole from just past the tire bead to the beginning of the tread, making a flap about the size of your palm, still attached to the side of the tread. tire replaced with a matching xw4 with dot code: b33v 222x 1105, marked made in canada. at that time, the xw4 was discontinued by michelin, so had to find it as nos (new old stock) via mail order distributor. in sept. 2008 at around 93,800 miles, the front drivers side xw4 tire was noticed to have a small bubble in the sidewall, near the tire bead and in the writing area for the tread and sidewall designations. have pictures showing this bubble, which is about 3 inches long and 1.25 inches wide. submitted claim to michelin and replaced the tire with a michelin symmetry, which almost exactly matched the xw4 in tread and sidewall appearance. when tire was dismounted from the rim, the bubble stayed inflated?! michelin came back saying the tire was out of warranty, as it was a few months past the 6 year warranty. at the same time, the 2 remaining xw4 tires on the back exhibited significant cracking right where the tread meets the sidewall, around the entire circumference of the tire. appears to be tread separation. these 2 rear tires also have a dot code: b93v 222x 0902, and marked made in usa. rear tire tread depths measured 9/32 inches, front drivers side 6/32 inches, and newer xw4 on front passenger side measured 9/32 inches. all tread depths measured the same across the entire width of the tread. *tr
07/29/20021
 While driving, the left rear tire blewout, causing consumer to lose control of vehicle and striking a median barrier.(no other tire info given) (ohio traffic crash report)*jb
11/15/2000103/01/1998
 On left front wheel there is a hair line crack where tire meets the rim, all the way to axle. dealer has inspected vehicle.*ak *slc
12/05/19955
 Michelin tires failed. *sd
TIRES - SIDEWALL
07/05/20032
 Dt: the contact stated the tires did not hold air properly, and there were small cracks around the outer sidewalls of the tires. also, there has been uneven wear pattern on all four tires. this was a problem since purchase of vehicle. the loss of air pressure made it impossible to maintain the tires properly. the tires were taken to a dealership, and they stated the uneven wear was due to the front end of the vehicle. another mechanic stated there was nothing wrong with the front end. at this time, no corrections were made to the vehicle. *ak
12/24/1996101/16/1996
 Vogue tire sidewall blew out at the seam while driving at normal speed, no objects were struck to cause this blow out. (p22560r16a)
1
 Tire blew out at seam.