Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
| 3015 | 01/01/2004 | 10008897 | Multiple stabilitrak/precision control codes such as c1282, c1283, c1284, c1285, c1287, and c1288 exist on delphi bosch 5.0 or 5.3 systems. *tt | 08/25/2004 | |
| 3003 | 01/01/2004 | 10008881 | Diagnostic trouble code (dtc) p0442 small leak detected, inspect at fuel filler neck. *mj | 08/25/2004 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 06/05/2011 | 71704 | ||
| Tl- the contact owns a 1997 cadillac deville. while driving at approximately 25 mph the vehicle suddenly stalled. the contact was able to restart the vehicle after turning the key in the ignition and placing the gear shifter in neutral. the failure occurs intermittently. the vehicle was not taken to a dealer for diagnostics. the vehicle was not repaired. the approximate failure mileage was 71,704. ds | |||
| 03/10/2009 | 90000 | ||
| Tl*the contact owns a 1997 cadillac deville. while driving less than 25 mph, the entire instrument cluster failed. the instrument panel was digital; therefore, the contact did not know how fast she was traveling, and could not read the fuel gauge, warning lights, and turn signals. the dealer stated that the cluster needed to be replaced. the vehicle has not been repaired. the current and failure mileages were less than 90,000. | |||
| 03/19/2009 | 1 | ||
| I purchased a 97 cadillac deville in january 07. from the start it had problems. it wouldn't crank right and had various electrical problems. tried many different solutions but none worked. car still would not crank right. in 08, i purchased a new starter and alternator. nothing worked. after 9 months, the alternator went out. had to get a replacement, plus pay again for the labor because the people who did the first time would not replace it because they were under new management. so i had another place put on the new alternator. i also had the same location replace my radiator that had cracked and had been leaking rapidly. not even two months after getting all the new parts, on march 19 2009, i had been trying to crank the car. it would not crank. it suddenly popped and started smoking. it had done this before and crunk right up. so i go to crank the car up again, its started smoking even more and as soon as i opened the hood, it caught on fire. the fire department was not sure but mentioned it could have been the battery, the new work that i had gotten done or something electrical. when asked if it could be repaired, fire chief stated that they did not think it would be worth putting all the money into and stated that it was totaled. had to wait to get the report so im unsure of what they say the cause was. now i am out a vehicle because i did not have collision. i put alot into this car and think that all information should have been sent to old and new owners to alert them of any recalls, changes, and what ever else. *tr | |||
| 09/01/2001 | 44000 | 1 | 09/15/2000 |
| Consumer complained about problems with traction control, abs and console message center, indicating a problem with steering. consumer took vehicle to the dealer, who informed consumer that these problems were not covered under a recall, and any repairs would be charged to the consumer. *ak | |||
| 05/03/2004 | 14 | 02/14/2002 | |
| The consumer noticed a noise emanating from under the left floorboard. overtime, the minor noise became a loud noise which had come from the traction control system. this problem would happen intermittently upon acceleration. the mechanic attempted to repair the problem for the past two years. the vehicle would also experience a complete lost of power assist braking, and at times, the vehicle would lose drive train power causing the vehicle to coast through an intersection. the consumer have experienced this problem on a daily basis. the dealership was aware of the problem because they had secured the plug wires for induced voltage on the speed sensor wiring harness, a year or so later, the dealership replaced the electronic brake and or the traction control module. *ak *sc *jb | |||
| 04/18/1999 | 37 | 04/01/1999 | |
| I have had recurring electrical problems since buying the car. the record at this same dealership shows that the previous owner began having multiple problems as well in 1998. 2001 was the first year an emissions test for the car was required to be licensed. it failed. the dealership could provide no explanation, but did fix numerous componets and it finally passed a manuel test. this year the exact same problem occurred. again, the dealership has no explanation. the technician has 30 years of experience and said he called gm and the engineers could offer no explanation. there are 23 pages of recurring electrical problems ranging from inoperative seat heaters (repaired 3 times and don't work now), seat belt on drivers side does not latch, climate control, thermometer and temperature control panel...it goes on and on. i have the 23 page report that harmon's printed out themselves. ryan, the technician in the service department agrees that the repairs are extensive and needs investigating. the service manager, scott johnson, refused to even make a single phone call to gm for any help at all. i offered an equitable trade solution and was completely and flatly rejected by the dealership before even speaking with gm. i called gm and they had misinformation as to my complaint about the car and the service manager at harmon's cadillac. i am hopeful the case file has been corrected, but cannot trust this, given my experience so far. the case file number at gm customer service is c06598245. it should reflect numerous and recurring repairs beginning in august of 1998 to present. next year i will have the exact same problem with the emissions as well. the dealership was very unhelpful and unconcerned with the report and problems i have had. example...getting the car to pass emissions last year and this year alone has cost me 11 full days of no vehicle, 50 miles of travel to the dealership each trip, lost business. i am a real estate broker and need a car to work. nlm | |||
| 05/10/2000 | 2 | 05/01/2000 | |
| Vehicle purchased 05/09/2000. on the way home, bucking occurred. 05/10/2000, car would not start. towed to the dealership. new battery installed as well as spark plugs. cadillac indicated that the car has possible chronic electrical repair problems previous replacement of radio receiver, hoses, battery , starter, modular computer & cable. this i did not know at time of purchase. dealership working on problems. i had the car one day after purchase. *ak | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 08/14/2002 | 1 | ||
| Battery terminal is dislodged from battery case and acid dripped out of it. consumer lost all power. dealer has been contacted. *ak battery was delco. *yh | |||
| 11/10/2000 | 1 | ||
| The battery eroded due to battery acid eating through the terminal connection bolt, the positive terminal broke free of the battery causing the battery to disconnect from the electrical system, the battery is located close to the engine which causes the battery to be subject to extreme heat. *slc | |||
| 05/10/2000 | 2 | 05/01/2000 | |
| Vehicle purchased 05/09/2000. on the way home, bucking occurred. 05/10/2000, car would not start. towed to the dealership. new battery installed as well as spark plugs. cadillac indicated that the car has possible chronic electrical repair problems previous replacement of radio receiver, hoses, battery , starter, modular computer & cable. this i did not know at time of purchase. dealership working on problems. i had the car one day after purchase. *ak | |||
| 1 | 04/01/1997 | ||
| Battery wouldn't hold charge. yh | |||
| 11/30/1998 | 1 | 02/11/1997 | |
| Battery leaked. | |||
| 1 | 03/26/1997 | ||
| Battery failed. *yc | |||
| 09/07/1997 | 6 | 08/01/1997 | |
| Battery failed on several occasions. *yc | |||
| 09/26/1998 | 2 | 01/10/1997 | |
| Battery failed. | |||
| 09/06/1997 | 1 | 10/01/1996 | |
| Battery cracked and was leaking. | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 01/15/1997 | |||
| While driving vehicle headlights went out completely, could not see due to an electrical short. *ak | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 05/07/1998 | 03/17/1998 | ||
| Spark plug wires shorting. yh | |||
| ELECTRICAL SYSTEM - IGNITION - ANTI-THEFT CONTROLLER | |||
| 07/10/2004 | 2 | 04/19/2001 | |
| I was smelling fumes in the interior of the car. my fule line was leaking fule onto the engine manafold. i had to replace one of the fule lines to stop it. after the repair, it started again, but from a diffrent line. the shop contacted the cadillac dealership who told him that there was a recall for the 1995 deville's fule rail line to replace the plastic parts with metal parts. i need to know if this is a problem and recall for the 1997 model as well. i have the deeligance model. *ak | |||
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||
| 05/10/2000 | 2 | 05/01/2000 | |
| Vehicle purchased 05/09/2000. on the way home, bucking occurred. 05/10/2000, car would not start. towed to the dealership. new battery installed as well as spark plugs. cadillac indicated that the car has possible chronic electrical repair problems previous replacement of radio receiver, hoses, battery , starter, modular computer & cable. this i did not know at time of purchase. dealership working on problems. i had the car one day after purchase. *ak | |||
| 07/11/1997 | 3 | 07/11/1997 | |
| Computer required several reprogramming and adjustments since delivery, which caused the check engine light to illuminate. | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 02/28/1997 | 3 | 01/01/1998 | |
| Ignition switch broke, causing car to stop while moving. | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 08/19/2002 | |||
| After parking vehicle a fire developed in engine compartment and spread into the interior. cause unknown at this time. feel free to provide any further information.*ak | |||
| 07/27/1997 | 1 | 07/11/1997 | |
| Open wire within the wiring harness found during repair, causing electrical problems. | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 01/22/1997 | |||
| When driving the vehicle when the sun is out can't read the digital dashboard. it's hard to see the speedometer, and doesn't know how fast is going. took vehicle to the dealer, and they are aware of the problem. but they said it was nothing they could do about the problem. *ak | |||
| ELECTRICAL SYSTEM - WIRING - REAR COMPARTMENT/TRUNK | |||
| 08/19/2002 | 1 | 02/01/2002 | |
| Car was manufactured in sept.1996, during nhtsa recall bulletin, campaign no. 97v064000, 77449 affected vehicles, april -dec. 1996. no safety defect listed. *ak | |||