Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS | |||
| 06/11/2006 | 1 | ||
| Dt*: the contact stated while driving 55 mph on normal road conditions, there was an accident due to temporarily losing consciousness. the contact and a passenger were both wearing seatbelts. the seatbelts did not restrain the occupants during the accident and the airbags did not deploy. the contact and the passenger both endured moderate injuries; the contact sustained a concussion, and neck problems while the passenger sustained a concussion, cracked breast bone and knee injury. the vehicle was totaled and towed to a service lot. pictures were taken and a police report was filed. the manufacturer was notified who sent out an independent inspector. a report was filed concluding that the seatbelt and airbags were working properly but were in lock mode. the contact express that prior to the accident the airbags were on recall #00v217000 . | |||
| 09/04/2003 | 23000 | 1 | 01/01/1998 |
| The consumer noticed the seat belt on the driver's side failed to latch into buckle. the consumer has made contact with the local dealership. *jb seat belt will only latch intermittently. dealer replaced seat belt. *la | |||
| 04/28/2000 | 2 | 07/01/1998 | |
| I put my son's car seat in the back of my mother in-laws 1998 cadillac deville (vin gm 1g6kd54y2wu703890) and both of the middle seat belts in the back seats pulled out completely! i removed the seat to find out that the nuts that hold the seat belts on were never installed. the nuts laid under the seat, obviously never even put on the bolts! the only thing holding the seat belts on the bolts was the metal rod (w shape) in the back seat (part your back leans up against) overlapped the bolt and the steel plates the seat belts are attached to. i am an associate professor for the univeristy of north dakota and i teach product safety & liability. i have contacted cadillac's customer service line. i have been told that a lot of the times the number of complaints usually yields a further looking into the problem. i know how industry works! the bean counters immediately determine if it will cost more to fix the problem or pay the claims! i want to see to it that the problem is investigated to determine if this is an isolated inccident or a major mistake in manufacturing the product. how can i be guarenteed that i will find out how this mistake occured? how can i be guaranteed that cadillac will take evasive action to determine if this problem is out there and i am the first person to report this problem. i want to see to it that no one is injured when this problem has been discovered! i am thoroughly disgusted at what i found and the potential for child death is high should someone be in an accident with a child in the back seat buckled into the middle or side of the car. i want to be contancted personally over the phone regarding this issue! my phone number at work is 218-281-2144 ext. 255 and my number at home is 218-281-4288. my name is chris trostad and i just want evidence to prove that this will not happen to anyone else that owns a vehicle manufactured with this type of vehicle. thank you for your immediate response to this serious defect noted! | |||