Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 030236002 | 08/01/2003 | 10012577 | Revised steering wheel position sensor or steering shaft lower bearing replacement procedure and steering wheel position sensor centering procedure. *eh | 03/07/2005 | |
| 020232003A | 08/01/2002 | 020232003 | 634913 | Some customers may comment on a steering vibration, shudder or moan noise during parking maneuvers. *tt | 10/10/2002 |
| 020232003 | 02/01/2002 | 629465 | Some customers may comment on a steering vibration, shudder or moan noise during low speed turning/parking maneuvers. *tt | 04/02/2002 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 070202 | 02/07/2002 | 629767 | Some customers may comment about a steering vibration, shutter or moan noise during low speed turning parking maneuvers. *tt | 04/05/2002 | |
| 100401 | 04/10/2001 | 619410 | Some customers may complain of a low speed power steering shutter primarily during right turns that can be felt through the steering wheel and seat. *tt | 05/30/2001 | |
| 010301 | 03/01/2001 | 619248 | Information message concerning the power steering system applicable to 1998 through 2000 model year cadillacs. *tt | 05/21/2001 | |
| 010301 | 03/01/2001 | 619249 | Concerns with the power steering systems. *tt | 05/21/2001 | |
| 300800 | 08/30/2000 | 619037 | Some customers may complain of a low speed power steering shutter primarily during right turns. *tt | 05/11/2001 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING | ||||||
| RQ03001 | GENERAL MOTORS CORP. | 01/02/2003 | 09/15/2003 | POWER RACK AND PINION STEERING FAILURE | ||
| Gm conducted a safety recall (nhtsa # 02v286) to address a steering defect pertaining to a lower pinion bearing (lpb) within the rack and pinion steering gear (r&p). the recall covered 1,159,156 model year 1997-1998 pontiac grand prix vehicles built between march 1, 1996 and october 31, 1997, 1996-1998 pontiac trans sport, chevrolet lumina apv, chevrolet venture, oldsmobile silhouette minivans, and chevrolet cavalier and pontiac sunfire sedans built between january 1, 1996 and october 31, 1997.odi opened this rq after receiving reports that other vehicles were exhibiting the same symptoms as the recalled vehicles.based on odi's review of technical and complaint data collected during the rq, the w-cars are associated with either a higher steering complaint rate or a higher lpb failure rate than the other vehicles investigated under the rq and are above or near the rates for the recalled vehicles.thus, odi will further examine the w-cars (1996-1997 oldsmobile cutlass supreme, 1996-1998 buick regal, chevrolet lumina, chevrolet monte carlo, 1997-1998 buick century, and 1998 oldsmobile intrigue) under a new investigation, engineering analysis (ea)03-019. | ||||||
| STEERING - RACK AND PINION | ||||||
| RQ03001 | GENERAL MOTORS CORP. | 01/02/2003 | 09/15/2003 | POWER RACK AND PINION STEERING FAILURE | ||
| Gm conducted a safety recall (nhtsa # 02v286) to address a steering defect pertaining to a lower pinion bearing (lpb) within the rack and pinion steering gear (r&p). the recall covered 1,159,156 model year 1997-1998 pontiac grand prix vehicles built between march 1, 1996 and october 31, 1997, 1996-1998 pontiac trans sport, chevrolet lumina apv, chevrolet venture, oldsmobile silhouette minivans, and chevrolet cavalier and pontiac sunfire sedans built between january 1, 1996 and october 31, 1997.odi opened this rq after receiving reports that other vehicles were exhibiting the same symptoms as the recalled vehicles.based on odi's review of technical and complaint data collected during the rq, the w-cars are associated with either a higher steering complaint rate or a higher lpb failure rate than the other vehicles investigated under the rq and are above or near the rates for the recalled vehicles.thus, odi will further examine the w-cars (1996-1997 oldsmobile cutlass supreme, 1996-1998 buick regal, chevrolet lumina, chevrolet monte carlo, 1997-1998 buick century, and 1998 oldsmobile intrigue) under a new investigation, engineering analysis (ea)03-019. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 03/17/2004 | 42000 | 1 | |
| While driving 25 mph, smoke started to come from the steering wheel. the consumer managed to drive home. the dealership was notified, but did not resolve the problem. please provide more information. *nm | |||
| 12/15/2003 | 36433 | 2 | 03/07/1998 |
| The vehicle would make a noise when driving over bumps and the driver had difficulty steering. the vehicle was taken to the dealer where the mechanic replaced the sway bar links and the steering rack. *nm vehicle only has less than 50,000 miles. *la there was binding when hot and dry binding when cold, the tire were wearing on the insides and thin. *sc | |||
| 09/23/2002 | 1 | ||
| While driving the vehicle at the speed of 35mph, the engine shut off. lost the control of the power steering. dealer has been notified. please provide further information. | |||
| 09/02/2002 | 5 | 01/01/2098 | |
| After starting the vehicle and driving approximately three to four miles the service stability control system comes on. had it checked by a cadillac dealer. they indicated the vehicle needs to have the steering wheel position sensor (1287) and the wheel sensor (?) (1255) ebtcm replaced at a cost of $1230.00 | |||
| 4 | 12/29/1998 | ||
| When vehicle goes over a dip the front end hits the ground. the dealer has not been able to duplicate the cause of problem. *ak consumer states that the brakes and the steering get very hard, there is no set time when this happens, consumer is afraid to drive vehicle. *slc | |||
| STEERING - COLUMN | |||
| 03/09/2005 | 83000 | 1 | |
| 1998 cadillac deville has problems with the steering equipment. *mr the steering wheel spun around like a fan and broke immediately after. *sc | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| 10/29/1999 | 1 | ||
| The vehicle has vibration problems, the dealer advised the consumer that there is a known problem with the power steering hose, and the manufacturer is aware and they are working on a remedy.*yh | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 10/02/1998 | |||
| Power steering reservoir failure. | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 01/31/2004 | 108000 | 2 | |
| Power steering stops working with low speed turns.both left and right turns. for a bout 3-5 seconds you must steer manually.last occurence happened in a rain storm.cadillac dealer(smith-gray in meadville, pa) could not find the problem.this is my second report.('98 deville). *ak | |||
| 10/17/2003 | 90000 | 4 | 06/10/1998 |
| When making a left turn at slow speed power steering malfunctions for a few seconds making it very difficult to maintain control of the car. this occurred about 3-4 times in the last two years. other times it operates normally. *la | |||
| 09/10/2003 | 88000 | 1 | |
| While driving at low speeds and when making a left hand turn, vehicle would lose power/steering, and would not return when steering wheel was turned back to forward driving position. *ak | |||
| 08/11/2003 | 1 | ||
| When making left hand turns, would lose power steering. the vehicle would be inoperative. this problem can occur while driving at various speeds. have been in contact with the dealership. *ak | |||
| 1 | |||
| While making a turn power steering was gone. consumer had to fight steering wheel to gain control. *ak *ml | |||
| STEERING - RACK AND PINION | |||
| 10/01/2001 | 1 | 10/01/2001 | |
| Grinding noise when stopping, right turn. dealer swapped rack an dpinion from in-stock used car. same problem but now on two cars! lastly: after i complained, strongly, dealer installed new rack and pinion, problem solved.*ak | |||
| 11/01/1997 | |||
| Brakes squeal upon application - service did not detect; brakes squeal upon application - installed updated pads on frt per bulletin 83-50-25; brakes squeal a 3rd time - longer time to stop; leaking oil - service - take out engine manifold; leaking oil again - service - hole forconvertor snout drilled too close to rear main journal; leaking oil - service replace rack and pinion; leaking oil - service - car was kept for several days did not detect leak. leaking oil; rear window switch on left front door inopt - service - replace door windoe left front. replace master control switch; express window down does work properly - service - did not detect; windshield washer inopt. - service -reconnect loose hose; windshield washer inopt reinstall nozzles; windshield washer inopt. - service -glued fittings together. customer spoke with service manager several times. customer spoke with dealership owner. customer met with gm d.s.m. | |||