Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW | |||||
| 030844005B | 01/01/2005 | 030844005C | 10005588 | Poor radio reception or radio static/ increased interference with rear window defogger on or some rear window defogger grids may be inoperative. *tt | 03/04/2004 |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||||
| 030137002 | 11/01/2003 | 10005549 | Revised hvac blower motor installation procedure. *tt | 03/02/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 3 | 12/16/1997 | ||
| Moldings for the doors and windows loose and needed replacement several times. | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 10/31/2006 | 157000 | 1 | 03/01/2000 |
| Dt*: the contact stated the vehicle's oil and antifreeze leaked causing the intake and outtake of the engine to rust, in turn causing the pipe to bust and the vehicle to overheat. the vehicle needed a new engine to fix this issue. updated 12.8/2006 - 4.6 liter northstar engine. the l/f window was inoperative. the brakes pulsated. the ses light illuminated. the headlight was inoperative. the automatic transmission failed. *nm | |||
| 11/01/1997 | |||
| Brakes squeal upon application - service did not detect; brakes squeal upon application - installed updated pads on frt per bulletin 83-50-25; brakes squeal a 3rd time - longer time to stop; leaking oil - service - take out engine manifold; leaking oil again - service - hole forconvertor snout drilled too close to rear main journal; leaking oil - service replace rack and pinion; leaking oil - service - car was kept for several days did not detect leak. leaking oil; rear window switch on left front door inopt - service - replace door windoe left front. replace master control switch; express window down does work properly - service - did not detect; windshield washer inopt. - service -reconnect loose hose; windshield washer inopt reinstall nozzles; windshield washer inopt. - service -glued fittings together. customer spoke with service manager several times. customer spoke with dealership owner. customer met with gm d.s.m. | |||
| 07/30/1998 | |||
| Interior lights do not come on when the door is opened. incident occurs intermittently. also, switch on driver's door for rear window doesn't work. lock was off. dealer contacted, and is aware of all problems. currently has the vehicle, investigating the problem. *ak | |||
| 02/06/1998 | 1 | 12/06/1997 | |
| Switch on driver's door for rear power window failed. | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 08/29/2002 | 10000 | 4 | 08/22/2001 |
| The abs traction control was not working and the dealer was unable to resolve the problem. the vehicle has been in and out of this dealer repair shop for this problem since aug. 2002 and the intermittent problem with brake failures and extended braking distance keep recurring. *jb anntena stuck up. power antenna assembly replaced. oil level low and oil light is on. there was no reading on the dipstick. had to add two quarts of oil after driving 1500 miles. oil life indicator was reset. piston, rod and oil rings replaced. drivers side headlight cover fell off with bulb burnt out. headlamp housing assembly replaced. consumer went to start vehicle and it wouldn't start. battery replaced. catalytic converter rattling. drivers side heated seat/switch inoperative. while giving gas hesitates; struggles up a hill. spark plug wire replaced. notification by postcard. ordered parts. drivers side window won't go up. replaced left door window switch. ses light on. exhaust recirculation valve (egr) replaced. transmission makes a grinding noise on fast acceleration. dealer found the exhaust pipe at the rear of the converter shifting a cross brace when accelerating. rearview mirror broke off base. *tt | |||
| 2 | 12/01/1997 | ||
| Vehicle has a passenger outside mirror tilt feature when car is placed in reverse, however consumer has almost had accidents due to poor visibility. (design flaw). | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 1 | 07/13/1999 | ||
| Consumer believes the side mirrors are too small which make it hard to make lane changes. nlm | |||
| 07/13/1998 | 07/13/1998 | ||
| Exterior mirrors are too small. this causes poor visibility and blind spot. manufacturer notified and informed consumer that the mirrors met specifications, and nothing else would be done. *ak *ml | |||
| 12/09/1998 | 1 | ||
| Problem with side view mirrors. | |||
| 12/01/1997 | |||
| When going in reverse the rearview mirror automatically tilts down, and does not give a clear view of what is behind the vehicle. dealer has not seen. *ak | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 03/13/2000 | 3 | 01/01/1998 | |
| No summary listed for abov evehicle. *ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 07/31/2003 | 30705 | 6 | 06/01/1999 |
| Consumer states that while driving and no warning windshield wipers will work intermittently, and it will be hard for the consumer to see during rainy weather. dealer notified. *ak consumer stated this failure occurred over a half of dozen times. he also had the same problems with his astro van, and fleetwood trailer. *ph | |||
| 06/01/2000 | 04/01/1998 | ||
| Car makes more noise now than when repair attempted. windshield wipers not functioning again but not reported to dealer. yet | |||
| 04/01/1998 | |||
| Windshield wipers constantly chatter,dealer says live with it. tried new blades, inserts etc many times , no help. to this date they still chatter when it is raining. car is under warranty to 6 yrs and 60000 miles. no satisfaction fron dealer. no response from manyfacturer when complaint was filed months ago. *ak | |||
| 10/01/1998 | 10/02/1998 | ||
| Windshield washer fluid does not pump high enough. consumer believed there was a design flaw. dealer notified. *ak *yc | |||
| 04/23/1999 | 04/01/1998 | ||
| 1. gear shift had too much play when going from park to drive (dealer-no problem found) 2. rear rotors replaced because dealer found them warped at 2221 miles 3. running rough and rotten smell (dealer found no problem) 4. wipers went out on 2/26/99, dealer had to order part so drove til 3/2/99 without wipers. upon returning to dealer entire dashboard had gone out. they kept the car until 3/5, again went to dealer on 3/26 for wipers not working, still had to order more parts, returned on 4/6 to get replaced again. so i was from 2/26/99 to 4/6/99 without windshield wipers. 5. complained of noise when turning right, they found no problem, i also complained of rough ride, they replace bushings and lubed bar - felt better for a day, but rough ride returned after that. i feel they have had my car more than i have. i currently have 5225 miles on a 13 month old cadillac, thus is outragious. thank you. *ak | |||
| 02/06/1998 | 3 | 12/06/1997 | |
| Intermittent failure of the windshield wipers on several occasions. | |||