Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
99030800510/01/19996088866Experiencing clunk, rattle or metal to metal noise from front of vehicle. *tt01/11/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
08/17/2008130000108/15/2008
 Tl*the contact owns a 1999 cadillac deville. while driving between 60-70 mph, the vehicle would shimmy drastically. the independent mechanic advised the contact not to drive the vehicle over 50 mph. the front tie rod was replaced and a semi-alignment was performed. the axle hub carrier rear suspension was faulty and the coil spring was also damaged. later, the windshield wipers would not operate and, upon further investigation, it was discovered that the wipers were wired incorrectly. while driving less than 50 mph, the check oil warning light illuminated because there was no oil in the vehicle. the failure mileage was 130,000 and current mileage was 132,000. updated 10/14/08 *bf updated 10/24/08. *jb
12/09/200310031
 When driving/braking 80-120 mph steering wheel/driver's seat/ accelerator, and brake pedal vibrated. *ak
07/05/2001
 When driving on rough road or over bumps and potholes, rear end to sways back and forth severely, which causes loss of steering control. vehicle been to dealer on six occasions, but problem stilloccurring. feel free to provide any further information.*ak
SUSPENSION - FRONT
06/01/19991506/01/1999
 Passenger's side mirror will not stay adjusted. consumer has taken it into dealer about 15 times for electrical problems. after adjusting mirror, and turning away, and when looking at mirror again, consumer may be looking at the sky. consumer feels this is unsafe because when changing lanes, driver doesn't know if another car is coming or not. also, door locks, will lock consumer out of vehicle.*ak when vehicle is first started in the morning, it feels like it is turning on 6 cylinders. door locks do not work properly, sliding door has been opened while vehicle has been in motion, remote unlock button inoperable. power window needed adjusted. consumer states there is a loud noise in the front of the vehicle, dealer has made adjustments to front and rear caster, camber, and toe in. dash blinks in and out, dealer found grounds to battery were corroded. center vent on dash will not stay in place. front rotors out of round twice, rear rotors out of round once, front brake pads worn. battery shorted. *slc
SUSPENSION - FRONT - MACPHERSON STRUT
12/21/1999310/01/1999
 Suspension feels loose-found:left front strut leaking,strut mount loose ,link loose and noisy.replaced left front strut,strut mount and stabilizer link.realined front wheels.also,because air bag light on intermittently replaced passenger side impact sensor module due to a short. dealer support was excellent and appreciated. *ak
SUSPENSION - FRONT - STABILIZER BAR
12/21/1999310/01/1999
 Suspension feels loose-found:left front strut leaking,strut mount loose ,link loose and noisy.replaced left front strut,strut mount and stabilizer link.realined front wheels.also,because air bag light on intermittently replaced passenger side impact sensor module due to a short. dealer support was excellent and appreciated. *ak
SUSPENSION - REAR
03/22/2006102617112/01/2003
 Dt*: the contact stated while driving at various speeds the vehicle veers toward the left or right without warning. upon inspection the independent repair shop determined the rubber coating in the rear knuckle suspension is deteriorating due to the connector joints rubbing. the vehicle is at the mechanics awaiting the replacement parts. updated 4/6/2006 - *nm
SUSPENSION - REAR - AXLE - SPINDLE
01/07/200029000101/15/2000
 I have a 1999 cadillac deville, there is a problem with the rear suspension knuckle assembly, i have had this car to 2 different dealers, the second dealer, last summer, replaced the rear struts & stabilizer bar which did not rectify the situation when ambient temperatures are above 60 degrees, i hear a fierce screech/scrunch sound from the rear suspension, i have gone round & round with cadillac customer service & the dealers, now that the car is no longer under warranty cadillac doesn't want anything to do with it. i had my oil changed & the tires rotated last week & while they were under the car i had them to look at the rear suspension, they said it needed a new knuckle assembly & the dealer knew better than replace rear struts with this type of noise. it seems that nourse cadillac in delaware ran up a big tab & billed it to cadillac (warranty) and as soon as they made their money they wanted nothing more to do with the car so now i am stuck. a car of this magnitude & price should not have rear components wearing like this, i only have 77,000 miles on the car & i do not drive it hard....what do i do?*ak