Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
03/12/200860000102/10/2005
 Tl*the contact owns a 2000 cadillac deville. while driving approximately 70 mph, the contact depressed the brake pedal, but the vehicle failed to slow down. the contact rear ended the preceding vehicle at approximately 70 mph and the air bags failed to deploy. both vehicles sustained damage. the contact sustained an injury to his neck. a police report was filed. the current and failure mileages were 60,000. updated 4/23/08. *lj
08/10/2004200303/01/2002
 Abs braking system operated poorly. vehicle did not stop, resulting in extended stopping distance. neither the dealer or manufacturer were willing to deal with the abs brake problem. also. air bags will not deploy unless the vehicle was hit head on. *ak *sc
12/13/200112
 Car was hit with speed about 45 to the right side, air bag did not deployed and the driver seatbelt broke. stated seat belt broke and at the buckle during the crash. will send photos to odi. the seat belt pretensioner recall was performed on the vehicle. cw
06/20/20001
 While driving at normal speed both front and rear driver side air bags deployed without warning or a collision. passenger had to grab steering wheel to avoid having a collision. *ak
AIR BAGS - FRONTAL
12/23/2004735001
 While driving 75 mph the vehicle was a ran off the road by a semi truck and collided head on into a highway sign. the air bag did not deploy upon impact. no injuries reported, however the vehicle is considered totaled. please provide additional information. *jb
12/13/20011
 2000 cadillac deville photographs after being involved in an accident. *mr the air bags did not deploy. *sc *jb
07/09/2004555251
 The vehicle was rear ended at 40 mph, which caused a chain reaction and the vehicle hit another motorist. the frontal air bags failed to deploy and the driver's side seat belt failed to retract upon impact. the driver sustained injuries to her neck, back, shoulder right knee , face, teeth, head, and left hand. *jb
02/23/200349000101/19/2001
 The vehicle was involved in a frontal collision. the air bags did not deploy, the seat belt didn't retract and consumer was injured.*jb
06/13/2002104/01/2002
 Vehicle was involved in a frontal collision with another vehicle, speed of impact was undetermined at that time, and both air bags did not deploy. dealer and manufacturer were not notified at this time. *ak consumer also stated that there is a possibility of faulty brakes because one side locked which were previously repaired by dealer under warranty, there were 2 injuries. *scc
04/21/20021
 Vehicle hit a cement wall at 5-10 mph, neither airbag deployed. major damage to bumper. no injuries.*ak the cause for the accident was brake failure due to the pedal becoming disconnected underneath the dash board. *jg
10/05/2001101/12/2000
 Vehicle was involved in a frontal collision at 25-30 mph. upon impact, none of frontal air bags deployed. dealer was notified. *ak in a frontal collision the radiator, the right head light completely smashed,and left head light was slightly damaged, one person was injured in the accident. *yh
05/03/200005/03/2000
 Consumer was involved in a crash at 30 mph impact in which neither driver's side nor front air bags deployed. also, frontal air bags did not deploy. consumer has contacted dealer. *ak *ml
03/27/20000
 Consumer was traveling about 65 mph, swerved to avoid hitting an animal, and left wheel went off pavement. when consumer tried to get back on pavement, vehicle lost control and hit a guardrail. upon impact, air bags did not deploy, and driver was injured. gm has inspected the vehicle but owner has not been informed of results. *ml
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
08/26/20056
 Tl*- the contact stated that on 08/26/05 he took the vehicle to a dealership because the air bag light kept going on and off. the contact stated that the dealership repaired loose wires under seat. on 11/18/05 the air bag light started going on and off again. the contact took vehicle to dealership again ,and they repaired the same wiring. the contact stated that again in 12/05 the dealership serviced the air bag circuit, and found an open circuit to the harness. also, the dealership had to remove and replace driver seat side inflater module to replace the wiring harness. the contact stated that hewas now waiting for the vehicle to be repaired again this time for the air bag on the driver side door. the dealership stated that the module needed to be replaced again. the contact stated that thiswas a continuing failure with the air bags . *ak the steering was noisy. the steering actuator was replaced. updated 01/29/07. *jb
AIR BAGS - KNEE BOLSTER
03/03/200323000401/01/2000
 While driving at 70 mph, the vehicle came to a complete stop on the highway. when this happened consumer lost power steering, power brakes , and the transmission went haywire. dealer informed the consumer that the crank shaft position sensor was the problem, and had been replaced three times. *ak the sensors were replaced 6 times. also, knee bolster below steering wheel feel onto consumer's legs. consumer found plastic clips that hold knee bolster. technician installed new knee bolster. *la
AIR BAGS - SIDE/WINDOW
 While driving driver's side door air bag deployed without a collision, cause unknown. please give any further details. *ak
05/03/200005/03/2000
 Consumer was involved in a crash at 30 mph impact in which neither driver's side nor front air bags deployed. also, frontal air bags did not deploy. consumer has contacted dealer. *ak *ml