Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| 040604022 | 04/01/2004 | 10012595 | Powertrain control module will not properly communicate on board diagnostic oxygen sensor test information to non-tech2 service or test equipment. *eh | 03/08/2005 | |
| 3124 | 01/01/2004 | 10009934 | Replacement service engines require a pcm reprogram. *tc | 11/02/2004 | |
| 01792 | 01/01/2004 | 10006332 | 4.0l l47, 4.6l ld8 l37 engine water pump cover p/n 12571913- thermostat loose. also including model 2003 cadillac eldorado. *mr | 04/28/2004 | |
| 990603009A | 02/01/2004 | 040861001 | 10001285 | Floor pan corrosion perforation in battery compartment. *tt update *eh | 04/25/2003 |
| 020604024D | 01/01/2006 | 020604024F | 634719 | Service engine soon or check engine soon malfunction indicator lamp being illuminated. *tt 02-06-04-024e not yet received. *tt | 10/07/2002 |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||||
| 063003 | 06/30/2003 | 10003733 | This purpose of this vme message is to clarify installation instructions for a blower motor used on previous body style cadillacs with the northstar engine. *tt | 10/29/2003 | |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY | |||||
| 07012004 | 07/01/2004 | 10014231 | Radiator support sight shield. *sc | 04/29/2005 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 050861007 | 12/01/2006 | 050861007A | 10021104 | Clunk noise from front of vehicle while driving or shifting in and out of gear. *kb | 03/05/2007 |
| 3951 | 10/19/2006 | 10020584 | Knockig noises or excessive oil consumption. vehicles with ld8 or l37 4.6l v8 engines. *kb | 11/20/2006 | |
| 040604071 | 10/01/2004 | 10012716 | Information on replacement service engines requiring a pcm (powertrain control module) reprogram. *tt | 03/11/2005 | |
| 3035 | 01/01/2004 | 10009634 | Service engine soon (ses) light on, ses light on and chuggle or surge. diagnostic trouble code p0741 (tcc stuck off). *tt | 10/14/2004 | |
| 3036 | 01/01/2004 | 10009640 | Northstar updated crankshaft sensors. *tt | 10/14/2004 | |
| 02079 | 01/01/2004 | 10007775 | Updated crankshaft sensors. 4.6l ld8 l37 engine northstar. *tt | 07/09/2004 | |
| 02103 | 01/01/2004 | 10007731 | 4t80e mh1 service engine soon (ses) light on with diagnostic trouble code (dtc) p0741 (tcc stuck off). *tt | 07/09/2004 | |
| 02006 | 01/01/2004 | 10006958 | 4.6l ld8, l37 engine guidelines for engine replacement. *mr | 05/20/2004 | |
| 01771 | 01/01/2004 | 10006307 | 4.0l l47, 4.6l ld8, l37, lh2 engine coolant or oil leak.*mr | 04/28/2004 | |
| 00062A | 01/01/2004 | 10005414 | Engine exhaust leak noise heard inside the vehicle. sit bulletin 1412205. *tt | 02/25/2004 | |
| 030601029 | 12/01/2003 | 10005151 | Revised front engine mount and replacement procedure. *tt | 02/09/2004 | |
| 091503 | 09/15/2003 | 10005030 | Clunk noise being emitted from front engine mount. gm voicemail log. *tt | 01/26/2004 | |
| 030601027 | 10/01/2003 | 10004769 | This bulletin is being issued to inform dealers of enhancements to crankcase, oil distribution plate and oil pan sealing by using rtv sealant. *tt | 01/06/2004 | |
| 020601009C | 10/01/2003 | 020601009B | 10004748 | Higher than expected oil consumption. *tt | 01/05/2004 |
| 01478 | 01/01/2003 | 10004405 | Northstar engine crank sensors. service vme. *tt | 12/05/2003 | |
| 030601025 | 09/01/2003 | 10004302 | Engine cold/knock/tick noise. *tt | 12/01/2003 | |
| 01393 | 11/18/2003 | 10004197 | 4.6l engine packaging concern on cylinder head gasket kits. *tt | 11/21/2003 | |
| 01388 | 11/18/2003 | 10004169 | Front engine mount replacement due to clunk noise. service vme. *tt | 11/20/2003 | |
| 00914D | 11/18/2003 | 10004114 | 4.6l, ld8, l37, 4.0l, l47 engines northstars oil consumption. service vme. *tt | 11/19/2003 | |
| 031203 | 03/12/2003 | 10001908 | Engine noise that enters the vehicle through the front of dash. *tt *jb | 07/25/2003 | |
| 010604002A | 02/01/2003 | 010604002 | 10001122 | Check engine light concern or repeat concern of diagnostic trouble code p0101 set. *tt | 04/15/2003 |
| 020601009A | 11/01/2002 | 020601009 | 10000455 | Higher than expected oil consumption. *tt | 02/27/2003 |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| 020604019 | 04/01/2002 | 634706 | Some owners may comment on an intermittent engine idle speed stability concern, hard or no restart condition or a decel engine stall. *tt | 10/07/2002 | |
| 020604014 | 03/01/2002 | 632322 | Subject regarding the elimination of the service bay test procedure. *tt | 07/12/2002 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||||
| 040605008 | 07/01/2004 | 10012115 | Availability of exhaust muffler for service. *tt | 02/14/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 01/23/2012 | 107834 | ||
| Driving into my drive way i noticed that my car pulled in very fast. normally, i idle in my car into the drive way, this time it was much faster and the engine was very accelerated. i parked the vehicle and the engine was accelerated up to 1850rpm. i pressed the gas pedal to free up the throttle, it made is worst. the vehicle rpm increased up to 2835 rpm and stayed stuck at 2835 rpm. after 10 to 15 seconds the rpm slowly dropped down to 1500 rpm and stayed at these revolution. i had to turn off the vehicle. it's normal idle rpm are 675-700rpm. this is a safety hazard for some one that does not know what to do when driving at a busy highway or regular city streets. | |||
| 03/14/2009 | 130000 | 1 | |
| Oil leaking from engine on the exhaust system,causing smoke and fumes. *tr | |||
| 03/20/2009 | 112000 | 1 | |
| Check coolant light, overheating, taken to garage free lance cadillac mechanic researched problem that it is a factory related incident that the first owner of the car ignored and should have been sent back to gm and they would have fixed it. i am a second owner to car and i have inherited this problem. blown head gasket............you pour coolant in and it runs right out the tail pipes! *tr | |||
| 04/18/2007 | 58000 | 10 | 03/28/2000 |
| 2000 cadillac deville concours crankshaft rotation sensors and motor mount failures. consumer states that he would like to know if these failures are common in the cadillac's. consumer was told that they were popular by the dealer. *kb the consumer stated the engine stalled several times a month because of the crankshaft sensor. *jb | |||
| 01/04/2005 | 25000 | 4 | |
| The vehicle stalled intermittently. the brakes failed, and the vehicle was involved in two front end collisions. *ak there was a funny noise in the engine at idle speed. the engine would lose power and stall. the service manager suggested that there were problems with the 2000-2004 model with this same problem. the front brake linings were worn, the dash pad was peeling at the leading edge near the defrost edge near the defrost grille due to delamination and the coin holder housing had come apart and split at the seam. *sc the crankshaft position sensor was replaced. *jb | |||
| 02/21/2005 | 35000 | 1 | 11/30/2004 |
| 2000 cadillac deville with 35,000 miles worn out, has to have a new engine, because it had a casting flaw,and the block was bursted..can you believe this car a lemon at 35,000. *ak | |||
| 10/17/2004 | 79200 | 1 | |
| Consumer noticed oil on parking garage floor. took vehicle to dealership for inspection. dealership indicated oil was leaking from the oil pan gasket rear seal, upper crank case valve cover, and rear seal due to a flaw in the north star engine. oil pan casket had been replaced, and upper crank case will be replaced. this was a common failure with these engines.*ak | |||
| 06/28/2004 | 43077 | 2 | 07/01/2000 |
| While driving at 62 mph vehicle stalled. this caused loss of steering and brakes. consumer took the vehicle o the dealership several times over the course of a year. the dealer replaced different parts yet the problem recurred. *ak the coolant level light had a poor connection which caused the then it is moist or damp outside the vehicle sputters and stalls. coolant light to illuminate. sometimes the door locks would unlock once the vehicle was placed in park, sometimes they didn't. the vehicles heated seat shut off after about five minutes or sometimes they didn't work at all. the information center would reset itself sometimes. the dealer replaced the instrument panel cluster. the exterior driver's side mirror was cloudy which caused poor visibility. the dealer replaced the entire mirror. *nm | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 1 | |||
| While driving at highway speed driver heard a loud click noise and the vehicle shut down. steering wheel was very stiff and brake pedal became hard. consumer was almost involved in an accident. *ak | |||
| 08/24/2002 | 1 | 06/01/2002 | |
| The engine block sweats water through the block. mr | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 08/15/2009 | 134213 | 1 | |
| Head gasket blown for no apparent reason 2nd cadillac to do this in 1 yr. *tr | |||
| 08/30/2006 | 58000 | 1 | 10/21/2002 |
| Started burning oil at 58,000. dealer replaced pistons and charged me $6376. called mfg. to complain about cost. they immediately refunded 50% of bill. was there a recall? am i still paying more than i should? the 50% refund came too easy. i talked to a stranger at a car wash, with an identical car, who had the exact same problem! his was still under warranty. *nm | |||
| 10/20/2006 | 93000 | 1 | 09/17/2006 |
| Oil leak from oil pan. this car had not leaked oil previous to this incident. while driving i noticed an oil burning smell and smoke coming from the engine compartment. after investigation i learned that 3 quarts of oil had leaked during my drive. i did get this fixed a auto repair facility. i then learned that the fix that gm had come up with was some sort of plate. the repair shop installed same. *jb | |||
| 07/04/2006 | 48000 | 2 | |
| The cooling fan on my cadillac deville failed to operate which caused the vehicle to overheat, leading to a cracked header. the engine had to be replaced at only 48k miles. *nm | |||
| 12/01/2000 | 6089 | 20 | 12/03/1999 |
| Dt: consumer states that the vehicle stalls at low rpm's. when this happens the power steering goes out. the dealership states that it is caused by failed crank sensors a and b. consumer states that this has happened many times and he has replaced the sensors three times. the part numbers that replaced the parts the first two times were a 00012559529-b 00012559530 and the third time the part number a 00012575481-b 00012575482. *jb | |||
| 07/10/2004 | 09/10/2000 | ||
| Dt: consumer states felt that vehicle was bottoming out when hitting bumps in the road. consumer took the vehicle to dealer to be serviced, the vehicle was under warranty. they claimed test dro ve the vehicle and couldn't find anything wrong with the vehicle. consumer stated the odometer reading was the same when he dropped the vehicle off and when he picked it up. consumer recently took the vehicle to another repair center, and they told him that engine mount had to be replaced.*ak | |||
| 11/22/2004 | 2 | ||
| The consumer noticed that when the vehicle was on a flat surface it would not leak fluid, but if the vehicle was on a incline the vehicle would leak fluid from underneath the vehicle. the consumer contacted a dealer for an appointment. the mechanic informed the consumer that the pressure and return line hose needed replacement. *jb the leak was from the power steering pressure hose which had split. the vehicle check engine light illuminated on the dash. *nm | |||
| 12/27/2000 | 24757 | 3 | 05/29/2000 |
| Serious fault with 2000 cadillac deville engine. *mr the vehicle would stall as the vehicle entered traffic. the problem was diagnosed as a j4355 sensor/crankshaft position sensor, which was replaced on two occasions. *sc *jb | |||
| 07/20/2003 | 58000 | 1 | 04/05/2000 |
| Vehicle intermittently stalled. the dealer replaced the crank sensors which corrected the problem. *ak *jb | |||
| 03/03/2003 | 23000 | 4 | 01/01/2000 |
| While driving at 70 mph, the vehicle came to a complete stop on the highway. when this happened consumer lost power steering, power brakes , and the transmission went haywire. dealer informed the consumer that the crank shaft position sensor was the problem, and had been replaced three times. *ak the sensors were replaced 6 times. also, knee bolster below steering wheel feel onto consumer's legs. consumer found plastic clips that hold knee bolster. technician installed new knee bolster. *la | |||
| 11/25/2003 | 30000 | 12 | 12/31/1999 |
| 2000 cadillac deville north star with 50 thousand miles....uses oil and has since 30 thousand miles... cates motor company of madisonville, kentucky says that using oil is normal for the north star engine. using oil is not normal! i have never owned anything but cadillacs and they didn't use oil until 100+thousand miles. my 88 cadillac sedan deville-gold executive has 203,000 miles and uses a quart every 3,000 miles! a 2000 cadillac deville with a north star engine should not be using oil... using oil is not normal. why is cates motor company of madisonville, ky. telling me it is normal? why aren't they prepared to fix the problem of using oil in a $50,000.00 c-a-d-i-l-l-a-c owned by a life time patriot? my cadillac's id # 1g6kd54y3yu200596. i have called cadillac... left message with automated service... no response. i have e-mailed cadillac with no response. i have repeatedly ask cates motor company to have a cadillac representative contact me... no response. want to speak with a real live cadillac representative. marty thorpe 1401 reid rd. owensboro, ky. 42303 270-684-9111 *la | |||
| 11/21/2003 | 1 | ||
| While driving at various speed, the vehicle intermittently stalled. consumer towed the vehicle to the dealer, technician could not duplicate or correct the problem. please provide further details. *nlm | |||
| 01/19/2001 | 6837 | 2 | 01/19/2001 |
| The crank sensor failed while the vehicle was in motion. the power steering and the brakes would fail when the engine had gone out. *ak the failures almost resulted in collisions. *scc *jb | |||
| 09/11/2003 | 42863 | 4 | 08/24/2000 |
| Consumer stated that while driving the vehicle cut off. once the vehicle stalled the driver lost all the power and could not steer vehicle to safety. this occurred on four separate occasions. each time the vehicle was taken to a dealer/mechanic. the dealer replaced several components but the stalling condition still exist. . *ak *ts *nlm | |||
| 05/01/2000 | 15000 | 5 | 03/01/2000 |
| Vehicle stalled on the highway five (5) times over three years regardless of speed. dealer informed consumer the crankshaft sensor needed to be replaced. *ak the dealer remained working on the vehicle and was uncertain about the sensor being the problem. the wiring harness was replaced. the vehicle seemed to run. *scc *jb | |||
| 08/13/2003 | 63130 | 2 | 08/02/2000 |
| Motor mount broke, which caused the engine to move and rupture the air conditioning system. *ak left steering tie rod was worn almost to a point of failure. cadillac felt the consumer was entitled to reimbursement, so they sent him a check for $585.65 to offset to some degree the failure caused. *ph *jb | |||
| 03/31/2003 | 30000 | 1 | 05/01/2000 |
| The vehicle stalled without warning. *jb.....*ak | |||
| 02/20/2003 | 3 | 01/01/2000 | |
| Whiled riving vehicle shut off due to engine crank shaft sensor faiure. *jb...*ak | |||
| 01/01/2002 | |||
| While approaching an intersection the vehicle will shut down without prior warning. also the check engine light will appear on the dashboard. due to the crank shaft sensor. please provide further information. dealer is aware of the problem. ts | |||
| 06/27/2001 | 4 | ||
| Vehicle has stalled on several occasions, consumer noticed that the engine wires was half an inch thick and the engine mounts were broken, which were possibliy causing vehicle to stall.*jb | |||
| 07/01/2001 | 3 | 12/01/1999 | |
| While driving on highwa vehicle would stall out/ would lose power steering. would be turning into oncoming traffic and vehicle stalled. when turn signal was in use vehicle stalled. vehicle was able to be restarted once shifted into neutral. have taken vehicle to dealership and informed consumer that crankshaft/ pulley was causing problem. after repairs on crankshaft/ pulley, vehicle stalled several times.*ak vehicle would also stall while turning on the headlights, dealer replaced crankshaft sensor and oxygen sensor, however vehicle stalled again, dealer replaced some electrical components (no specific components mentioned) and consumer states after electrical repair vehicle has been stall free. *slc | |||
| Inteermittently at 60mph vehicle will stall out and die. most times vehicle will start up immediately after. dealer has replaced main console 3 times, and abs brakes. but, problem has not been corrected. manufacturer has been notified.*ak | |||
| 06/07/2000 | 4 | ||
| The crankshaft sensors failed. nlm | |||
| 11/25/2000 | |||
| While driving on the highway vehicle stopped without prior notice. consumer took vehicle to dealership, and mechanic told him that crankshaft sensor needs t be replaced.*ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 3 | 04/01/2000 | ||
| Consumer stated the northstar engine installed in the vehicle has stalled on 3 occassions.*jb | |||
| 1 | 12/03/1999 | ||
| The vehicle stalls intermittently. *tt | |||
| 1 | 12/03/1999 | ||
| While driving, vehicle will stall randomly. *slc | |||
| 12/13/1999 | 12/03/1999 | ||
| Vehicle stalls randomly | |||
| 1 | 12/03/1999 | ||
| The vehicle stalls intermittently. *tt | |||
| 12/14/2001 | 6 | 06/02/2000 | |
| Consumer was traveling on the highway and suddenley vehicle accelerated and took off in traffic, consumer had both feet on the brakes, the vehicle did not respond appropriately for brakes, vehicle was out of control. *ak consumer states that the drivers seat heater is inoperative, driver and passenger front seat belt buckles were out of position, and the passenger side plastic retainer was broke, while pulling into a parking space consumer lost all power steering, dealer replaced rack and pinion, engine is making a knocking noise, while accelerating vehicle started in third gear, which the gears seem to lock up internally, vehicle starts vibrating at approximately 50 mph, the right center dash a/c vent closes by it self, the night vision lens is cracked and the console holder and latch broke.*yd | |||
| 09/15/2001 | |||
| While driving 35 to 40 mph vehicle stalls and steering wheel locks up. does not not have any warning when vehicle stalls. this happens intermittently. contacted dealer, and dealer couldn't find anything wrong because problem has to be duplicated.*ak | |||
| 1 | 12/03/1999 | ||
| While driving, vehicle will stall randomly. *slc | |||
| 2 | |||
| Vehicle has a loud knocking noise just before it stalls, sometimes the battery light or engine light would come on, vehicle has stalled twice.*jb | |||
| 3 | 01/01/2000 | ||
| Engine has failed 3 times at high or low speeds without warning, causing loss of power steering and brakes. *ak the engine stalled due to crank shaft sensors failure. the vehicle stalled out again because pcm needed updating. driver seat lumbar unit sensor circuit malfunctioned. *yh | |||
| 04/01/2001 | 3 | ||
| On three occasions engine charging system light would come on, and engine would stall while vehicle was in operation. dealership could not duplicate defect, but have replaced crankshaft position sensor, and retested system. please provide any additional information/attachments.*ak | |||
| 09/25/2000 | 4 | 04/28/2000 | |
| A tipping sound heard from engine. vehicle been to two different dealer shops on four occasions. informed consumer that was normal for that vehicle. *ak the dealer was unable to duplicate the problem. *yh | |||
| 09/19/2000 | 100 | 09/01/2000 | |
| First time the car was started it bolted and i thought it was going through the wall,. took it to the dealer and he said it takes 30 sec. to warm up before you put it into gear. would be thrilled if it took 30 sec. it takes up to and over 2 min. before rpm's are safe to engage. terrible odor while driving on the freeway. dealer says, with all complaints thats the way the car was designed this vehicle has a rough idle at some stop signs and has stalled several times. will restart. all engine starts require at least 1 to 2 min before engine rpm's come down to 850 rpm. otherwise the vehicle jumps, not jerks. very dangerous situation.*ak | |||
| 03/01/2000 | |||
| Complete electrical system and engine shutdown while driving. happened three different times to date. dealer is unable to determine cause of failure. this condition deemed to be extremely hazardous by owner. | |||
| 06/27/2000 | 2 | ||
| While driving on the highway and all of sudden vehicle stopped dead, waiting a couple of minutes the vehicle started back up and consumer went home. it happened again on a curved hill in greenwich, ct. took it to the dealer, and wastold that two sensory had to be replaced. two crank sensors and reprogram the pcm. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 61500 | 1 | ||
| When driving at 25-35 mph vehicle stalled while stopping at a traffic light. vehicle had to be restarted each time it approached a light or stop sign. vehicle was taken to dealership, and mechanic could not resolve the problem. *ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 01/01/2005 | 86933 | 1 | 10/25/2004 |
| The vehicle's s.e.s light illuminated on the dash. the vehicle was taken to the dealer who determined that the catalyst failed. *nm the consumer stated that the power steering system leaked. the power steering prressure hose had a slit in it. the power steering hose was replaced. *tc *jb | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR | |||
| 12/08/2004 | 87627 | 1 | |
| While driving any speed, the engine warning light illuminated. the dealer replaced the catalytic converter. *jb *sc | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CRANKCASE (PCV) | |||
| 06/29/2000 | 3431 | 6 | |
| Nar 05/06/2003 mr the a and b crank sensors have been replaced four times, and the heated seats has not worked consistently. *cb | |||