Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 030236002 | 08/01/2003 | 10012577 | Revised steering wheel position sensor or steering shaft lower bearing replacement procedure and steering wheel position sensor centering procedure. *eh | 03/07/2005 | |
| 030235003 | 05/01/2003 | 10002375 | Diagnostic information for brake self-apply. *tt | 08/26/2003 | |
| 030235002 | 02/01/2004 | 030235002A | 10001142 | Minor scratches to wood steering wheels. *tt update. *tt | 04/17/2003 |
| 042602 | 04/26/2002 | 636578 | This messages states that a new bulletin has been released on diagnosing steering moan on low speed turns. *tt | 11/10/2002 | |
| 020232001B | 05/01/2002 | 020232001A | 634921 | Some owners may comment on a moan / squawk noise during low speed turning maneuvers. *tt | 10/10/2002 |
| 010232001B | 07/01/2002 | 010203001A | 634803 | Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. *tt | 10/09/2002 |
| 211201 | 12/21/2001 | 629652 | Concerns with power steering moan primarily on right hand turns. *tt | 04/04/2002 | |
| 020232001 | 01/01/2002 | 628835 | Concerns with moan/squawk noise during low speed turning maneuvers. *tt | 03/21/2002 | |
| 010235004 | 05/01/2001 | 619711 | Vehicles built prior to vin breakpoint 1u183517 may exhibit high effort to operate steering column shift lever out of park. *tt | 06/25/2001 | |
| 030501 | 03/05/2001 | 619230 | Customer comments of steering moan, groan, click or other noise at slow parking lot maneuver speeds. steering system makes a moan when making a right hand turn in passing roughly 270 degrees of steering wheel rotation at under five miles | 05/19/2001 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 250102 | 01/25/2002 | 629720 | Concerns with power steering moan condition at low parking lot maneuver speeds and when maing right hand turns. *tt | 04/05/2002 | |
| 060901 | 09/06/2001 | 626085 | Some vehicles may experience a power steering squawk noise during low speed turns, most often when turning right. *slc | 12/12/2001 | |
| 010301 | 03/01/2001 | 619248 | Information message concerning the power steering system applicable to 1998 through 2000 model year cadillacs. *tt | 05/21/2001 | |
| 010301 | 03/01/2001 | 619249 | Concerns with the power steering systems. *tt | 05/21/2001 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030232049 | 11/01/2003 | 10004765 | Release of new outer tie rod ends for service. *tt | 01/06/2004 | |
| STEERING - WHEEL AND HANDLE BAR | |||||
| 020235003 | 05/01/2002 | 634923 | Service information regarding rubbing noise from steering column. *tt | 10/10/2002 | |
| 270202 | 02/27/2002 | 629841 | Concerns with steering column rubbing noise. *tt | 04/09/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 05/14/2010 | 89237 | ||
| Rack and pinion steering broke with less than 90,000 miles on vehicle | |||
| 08/26/2005 | 6 | ||
| Tl*- the contact stated that on 08/26/05 he took the vehicle to a dealership because the air bag light kept going on and off. the contact stated that the dealership repaired loose wires under seat. on 11/18/05 the air bag light started going on and off again. the contact took vehicle to dealership again ,and they repaired the same wiring. the contact stated that again in 12/05 the dealership serviced the air bag circuit, and found an open circuit to the harness. also, the dealership had to remove and replace driver seat side inflater module to replace the wiring harness. the contact stated that hewas now waiting for the vehicle to be repaired again this time for the air bag on the driver side door. the dealership stated that the module needed to be replaced again. the contact stated that thiswas a continuing failure with the air bags . *ak the steering was noisy. the steering actuator was replaced. updated 01/29/07. *jb | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| 01/01/2005 | 86933 | 1 | 10/25/2004 |
| The vehicle's s.e.s light illuminated on the dash. the vehicle was taken to the dealer who determined that the catalyst failed. *nm the consumer stated that the power steering system leaked. the power steering prressure hose had a slit in it. the power steering hose was replaced. *tc *jb | |||
| 11/22/2004 | 2 | ||
| The consumer noticed that when the vehicle was on a flat surface it would not leak fluid, but if the vehicle was on a incline the vehicle would leak fluid from underneath the vehicle. the consumer contacted a dealer for an appointment. the mechanic informed the consumer that the pressure and return line hose needed replacement. *jb the leak was from the power steering pressure hose which had split. the vehicle check engine light illuminated on the dash. *nm | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 05/01/2001 | 1 | ||
| Power steering went out while driving about 15 mph. took vehicle to dealer, who replaced pump. but could not remedy problem. vehicle had been at dealer since may 1. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 06/08/2006 | 74000 | 1 | 06/01/2000 |
| Dt*: the contact stated while parking the vehicle , the power steering fails. the vehicle was driven 10-15 miles before the incident. the vehicle was taken to the dealership where they replaced the power steering pump, rack and pinion, and pressure hose, but the problem persists. | |||
| 03/03/2003 | 23000 | 4 | 01/01/2000 |
| While driving at 70 mph, the vehicle came to a complete stop on the highway. when this happened consumer lost power steering, power brakes , and the transmission went haywire. dealer informed the consumer that the crank shaft position sensor was the problem, and had been replaced three times. *ak the sensors were replaced 6 times. also, knee bolster below steering wheel feel onto consumer's legs. consumer found plastic clips that hold knee bolster. technician installed new knee bolster. *la | |||
| STEERING - LINKAGES | |||
| 12/01/1999 | |||
| The dealer informs me that the manufacturer is aware of the problem, however, i am waiting to be notified when there is a fix for this problem. no safety defect listed. *ak | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 01/01/2002 | 50000 | 2 | 08/01/2000 |
| Dt: the contact stated over the past five years the tie rods have split in half on four separate occasions. this has occurred within 65,000 miles on the vehicle. the dealership replaced the tie rods after each failure. the dealership determined the transmission needed to be rebuilt so the vehicle was sent to a transmission shop to have the repairs performed. the manufacturer has been alerted and explained to the contact this was a common failure for this vehicle. *nm | |||
| 08/04/2004 | 30000 | 4 | 02/11/2000 |
| Dealership resurfaced the fronts rotors and replaced the pads at 30,000 miles, at 50,000 miles front rotors were resurfaced and the pads were replaced again. at 60,000 miles the front rotor were resurfaced for a third time. also, had a tie rod problem. *ak the manufacturer indicated that he brake were wearing normally and needed to be replaced every 25000 to 30000 miles. the consumer now has no confidence in the dealer and refuses to allow them to work on the vehicle for anything other than warranty work. *nm | |||
| 08/13/2003 | 63130 | 2 | 08/02/2000 |
| Motor mount broke, which caused the engine to move and rupture the air conditioning system. *ak left steering tie rod was worn almost to a point of failure. cadillac felt the consumer was entitled to reimbursement, so they sent him a check for $585.65 to offset to some degree the failure caused. *ph *jb | |||
| 10/08/2002 | 1 | ||
| Consumer states that they went to have the front end alignedand found out that tie rod was bad. please provide more information. mr | |||
| STEERING - RACK AND PINION | |||
| 09/03/2003 | 59000 | 100 | 01/13/2001 |
| An article in today's wall street journal indicated that the nhtsa is conducting an investigation into possible general motors car defects. notably difficulty in the power steering making a left hand turn. my 2000 cadillac deville , with 60,000 miles is experienceing just such an issue. i took the car into columbus cadillac and they said i needed a new steering rack - the installation of which would cost $ 1,300.00. the car steers fine in making a right hand turn but is extremely difficult in making a left hand turn. i encourage your review of this matter for a possible recall, for there is no excuse for this safety issue to arise at such mileage- the vast majority of which has been highway mileage.. | |||
| 12/14/2001 | 6 | 06/02/2000 | |
| Consumer was traveling on the highway and suddenley vehicle accelerated and took off in traffic, consumer had both feet on the brakes, the vehicle did not respond appropriately for brakes, vehicle was out of control. *ak consumer states that the drivers seat heater is inoperative, driver and passenger front seat belt buckles were out of position, and the passenger side plastic retainer was broke, while pulling into a parking space consumer lost all power steering, dealer replaced rack and pinion, engine is making a knocking noise, while accelerating vehicle started in third gear, which the gears seem to lock up internally, vehicle starts vibrating at approximately 50 mph, the right center dash a/c vent closes by it self, the night vision lens is cracked and the console holder and latch broke.*yd | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 09/26/2002 | |||
| While driving vehicles' steering wheel will constantly tilt downwards without being tilted by the driver, their is also a stumping noise in the steering colum. the dealership cannot fix the problem. ts | |||
| 2 | 02/01/2000 | ||
| Steering wheel locked up while driving, causing loss of vehicle control. *ak *yd | |||