Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
| 020137005 | 06/01/2002 | 634891 | Subject regarding a/c shuts off for 3-5 minutes in how weather with vehicle speed at / above 113 km/h (7u0 mph). *tt | 10/10/2002 | |
| 000139001A | 12/01/2000 | 000139001 | 617727 | Some customers may comment that one or more of the instrument panel air outlet vent shut-off doors may close when the blower fan is on high. *tt | 03/24/2001 |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW | |||||
| 030844005B | 01/01/2005 | 030844005C | 10005588 | Poor radio reception or radio static/ increased interference with rear window defogger on or some rear window defogger grids may be inoperative. *tt | 03/04/2004 |
| VISIBILITY - WINDSHIELD | |||||
| 020864009 | 04/01/2002 | 634527 | Some customers may comment that their door glass is scratched. *tt | 10/03/2002 | |
| 000848002 | 07/01/2000 | 6091395 | Subject pertaining to a whistle type wind noise from upper windshield reveal molding area on vehicles built prior to vin yu312523. *tt | 10/10/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 04/16/2004 | 8000 | ||
| Tl*the contact's spouse owns a 2000 cadillac deville. on three separate occasions, the rear passenger, front passenger, and front driver's side windows fell down into the door. the vehicle was taken to a dealer and they replaced the window regulator. the vin was unknown. the current mileage was 26,000 and failure mileage was 8,000. | |||
| 05/15/2008 | 70000 | ||
| Tl*the contact owns a 2000 cadillac deville. when the contact removes his foot from the accelerator pedal, the vehicle continues to accelerate on its own. the failure also occurs when idling at a red light or stop sign. the abs traction light illuminates. the vehicle has been inspected by a mechanic. in addition, three of the window regulators failed within a week of each other. currently, all four windows fail to go up and down properly. the current mileage was 88,627 and failure mileage was 70,000. remailed 11/14/08. *lj | |||
| 35349 | 1 | 07/25/2000 | |
| The sun visor doesn't extend forward far enough. as a result, the visor obstructs driver's view. the visor was changed in the newer model year vehicles, but the manufacturer was not willing to resolve the problem although they were aware of visor's defect. *ak *cb *jb | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 04/21/2007 | 83000 | 1 | |
| All four window regulators went out within one year. the repair costs ranged from $487 to $587 each. i researched the parts but because everything is housed in one part for this model it was impossible to find something affordable. the labor was $75. any number of consequences could occur from the distraction to the driver when the loud pop occurs, from what might enter through the window while driving, or from an accident that may require exiting the vehicle through a window. only a fool would replace with an old part since these parts do not last that long and cost so much. *tr | |||
| 04/21/2008 | 97000 | 1 | |
| The third window regulator broke in vehicle, second this year. *tr | |||
| 01/07/2008 | 2 | ||
| Power window lift mechanism failed. *tr | |||
| 06/04/2007 | 60000 | 4 | 12/26/2000 |
| Normal use of windows. all 4 window regulators failed. replaced regulators at $350-450 a piece, old parts were available. *ak | |||
| 11/14/2006 | 1 | ||
| Right rear window emitted a loud pop, and the window went down. wedged the window in the up position as i was on my way to fla from new york. upon my arrival in fla, took it to a dealer and they estimated the repair at $600.00. i refused the repair and dissembled the door and window assembly to find the cable that controls the window to be disconnected due to a flimsy plastic catch that had broken. after several hours i was able to repair the window cable with a metal piece. clearly this is an engineering flaw( i was an automotive engineer for 20 yrs. had cycle and age tests been done properly, this flaw would have been detected, but then, the dealers would be out $600 per window for a .05 cent part. *nm | |||
| 01/10/2007 | 72000 | 2 | 02/10/2004 |
| Driver side power window failed in the down (open) position during heavy rain. a very fragile plastic connector failed where connected to a cable. the service man commented that this is a very frequent failure on this car. window came down while on the highway at 70 mph. causing my coffee to spill on the interior and myself. cadillac dealer repair cost for window is $550.00. *jb | |||
| 05/14/2001 | 96000 | 7 | 05/02/2001 |
| Dt*: the contact stated the cable mechanism that rolled the power windows up and down failed seven times. on 5-14-01, the driver's and passenger side front power window cables were replaced. on 7-10-03, the driver's side front was replaced. on 9-23-05, the passenger side front was replaced. in may 2006, the passenger side rear was replaced. on 8-22-06, the driver's side rear failed . on 8-28-06, the driver's side front failed again. the dealership was aware and informed the contact the cables were weak and wore out prematurely. updated 11/21/06. *jb | |||
| 08/25/2006 | 2 | ||
| Front passenger and rear driver window fell down without warning will not go up. contacted camargo cadillac to see if covered under extended warranty they will not tell me over the phone said the car had to be brought to them. *jb | |||
| 06/15/2004 | 65000 | 3 | 06/02/2003 |
| Dt: windows fall down without warning. in all weather conditions had problem fixed on two windows, both front windows. the last one was the passenger side rear. it has not been fixed yet. dealer and manufacturer said they will not fix window for free. caller maintained problem affected the door; the passenger side rear door will not open. caller felt children were in danger.*ak | |||
| 05/07/2004 | 4 | 07/03/2003 | |
| Front automatic windows both quit at one time, heated seat quits, sensor. *nm | |||
| 05/04/2004 | 2 | 03/31/2000 | |
| 5-5-04 driver's window won't go up, replaced regulator #25714290 also replaced motor regular assembly 10-2-04 passsenger window won't go up, replaced regulator #25714289. *ak | |||
| 08/29/2004 | 70000 | 3 | |
| Three of the four power windows have broken in the past six months, at seperate times. each time the window was being rolled down there was a loud pop and the window would not go back up. one i could understand, but three in six months on a $40,000 car is unreasonable.*ak | |||
| 06/18/2004 | 96490 | 1 | 09/09/2003 |
| Passenger side power window failed in the down (open) position during heavy rain. a very fragile plastic connector failed where connected to a cable. the service man commented that this is a very frequent failure on this car. repair cost $291.50. *ak | |||
| 1 | |||
| Rear electric window works intermittenly. please give details. *mr | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 12/14/2001 | 6 | 06/02/2000 | |
| Consumer was traveling on the highway and suddenley vehicle accelerated and took off in traffic, consumer had both feet on the brakes, the vehicle did not respond appropriately for brakes, vehicle was out of control. *ak consumer states that the drivers seat heater is inoperative, driver and passenger front seat belt buckles were out of position, and the passenger side plastic retainer was broke, while pulling into a parking space consumer lost all power steering, dealer replaced rack and pinion, engine is making a knocking noise, while accelerating vehicle started in third gear, which the gears seem to lock up internally, vehicle starts vibrating at approximately 50 mph, the right center dash a/c vent closes by it self, the night vision lens is cracked and the console holder and latch broke.*yd | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 10/23/2006 | 998800 | 1 | 08/28/2003 |
| Dt*: the contact stated while traveling various speeds or while stationary, the exterior side view mirrors and front roof pillars obstructed the view and created blind spots to the front sides of the vehicle. the contact also mentioned that there were other models which had the side mirrors attached to the door, instead of the window pillar. the contact had noticed many newer model vehicles, such as the nissan versa and mini cooper being manufactured this way. the manufacturer and dealer were not contacted. updated 12/18/06. *jb | |||
| 06/28/2004 | 43077 | 2 | 07/01/2000 |
| While driving at 62 mph vehicle stalled. this caused loss of steering and brakes. consumer took the vehicle o the dealership several times over the course of a year. the dealer replaced different parts yet the problem recurred. *ak the coolant level light had a poor connection which caused the then it is moist or damp outside the vehicle sputters and stalls. coolant light to illuminate. sometimes the door locks would unlock once the vehicle was placed in park, sometimes they didn't. the vehicles heated seat shut off after about five minutes or sometimes they didn't work at all. the information center would reset itself sometimes. the dealer replaced the instrument panel cluster. the exterior driver's side mirror was cloudy which caused poor visibility. the dealer replaced the entire mirror. *nm | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - INTERIOR | |||
| 3 | |||
| Passenger side rear-view mirror has shattered after an explosion sound 3 time in eight months, mirror and housing were changed two times and the mirror and heating mechanism was dismantled the tird time, to no avail. | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 07/25/2002 | 6900 | ||
| When driving in rain, the vehicles' sunroof leaks. consumer feels this is unsafe, cause the drips of the rain falling on them, distracts them. this almost caused an accident. the dealership cannot fix the problem. ts | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 1 | |||
| Vehicle started having problems with the windshield fluid pump, consumer was informed that the vehicle needed additional filters, but the pump was still not replaced and not in working condition.*jb | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 02/01/2002 | 4 | 04/01/2000 | |
| While driving at a high rate of speed, the windshield wipers stopped working, consumer states it took 4 trips to the dealer to get the problem rectified.*jb | |||