Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
12/11/2008290001
 Tl*the contact owns a 2001 cadillac deville. while driving 55 mph, the vehicle hydroplaned and crashed into several trees at full speed. none of the air bags deployed. the contact injured her head and back during the crash. the vehicle has not been diagnosed by the dealer. a police report was filed. the current and failure mileages were 29,000. updated 09/01/09. *lj the consumer also stated the abs did not opearte as it was designed. updated 09/03/09.*jb
12/18/2008990001
 I was involved in a head on crash with my 2001 cadillac dts. neither the driver nor passenger airbag deployed. *tr
09/07/200645747812/30/2003
 $3440.72 of repairs from jan 05 to aug 06, includes air bags, computer problems, electric windows, air conditioner,fuel pump,water pump,electric seat heater,etc. on a 2001 cadillac dts with 60038 miles. all fixed by dealer and extended warranty. we paid #50.00 deductible for each trip to service dept. 8 times since jan 05. the complaint is regarding the number of times we have been without a vehicle and the numerous repairs on a car that is suppose to be well made, and of course is very expensive. we are selling this vehicle because it is not reliable and will have to withdraw several thousand dollars to make up the difference of the sale value and what we owe. we would be keeping the car until paid for if there had not been so many problems. this car is kept in a garage at all times,and we have it serviced every 3000 miles and have done this since we bought the car in dec 2003. please contact us regarding any additional information needed. thank you. *jb
12/28/2001107/16/2001
 Consumer stated while waiting for traffic to clear so he could proceed across the street, he was broadsided by another motorist at high speed and none of the airbags deployed.*ak.*jb
10/31/2001608/01/2001
 Air bags did not deploy at a head on impact at 38 miles per hour. driver injured.*ak
AIR BAGS - FRONTAL
 While driving consumer hit a guardrail and was injured. front driver's air bag did not deploy. please provide any further information. *ak
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
01/09/200674500111/10/2001
 My wife had an accident a few years ago and the air bags did not deploy. we were told that the air bag did not deploy because it was not a direct frontal collision. recently we had to take our car to the dealership because the check engine light stayed on. also every once and a while the air bag light would bleak and go off. it ended up being the electronic control module $446.00 to repair. the dealership stated that this needed to be repaired right a way because the air bags would not deploy. if it was not for the check engine light staying on we could have had an accident not knowing that there was a defect with the restraint system. *nm
AIR BAGS - SIDE/WINDOW
370001
 Vehicle was involved in a collision. it was hit broadside, and the side curtain air bags did not deploy. *ak