Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 030236002 | 08/01/2003 | 10012577 | Revised steering wheel position sensor or steering shaft lower bearing replacement procedure and steering wheel position sensor centering procedure. *eh | 03/07/2005 | |
| 030235003 | 05/01/2003 | 10002375 | Diagnostic information for brake self-apply. *tt | 08/26/2003 | |
| 030235002 | 02/01/2004 | 030235002A | 10001142 | Minor scratches to wood steering wheels. *tt update. *tt | 04/17/2003 |
| 020232001B | 05/01/2002 | 020232001A | 634921 | Some owners may comment on a moan / squawk noise during low speed turning maneuvers. *tt | 10/10/2002 |
| 010232001B | 07/01/2002 | 010203001A | 634803 | Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. *tt | 10/09/2002 |
| 020232001A | 03/01/2002 | 020232001 | 631216 | Customers may complain on an audible moan/squawk type noise heard during low speed turning maneuvers. *slc | 05/21/2002 |
| 211201 | 12/21/2001 | 629652 | Concerns with power steering moan primarily on right hand turns. *tt | 04/04/2002 | |
| 020232001 | 01/01/2002 | 628835 | Concerns with moan/squawk noise during low speed turning maneuvers. *tt | 03/21/2002 | |
| 010235004 | 05/01/2001 | 619711 | Vehicles built prior to vin breakpoint 1u183517 may exhibit high effort to operate steering column shift lever out of park. *tt | 06/25/2001 | |
| 030501 | 03/05/2001 | 619230 | Customer comments of steering moan, groan, click or other noise at slow parking lot maneuver speeds. steering system makes a moan when making a right hand turn in passing roughly 270 degrees of steering wheel rotation at under five miles | 05/19/2001 | |
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||||
| 191200 | 12/19/2000 | 617796 | This message addresses concerns of power steering hose leaks. *tt | 03/27/2001 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 250102 | 01/25/2002 | 629720 | Concerns with power steering moan condition at low parking lot maneuver speeds and when maing right hand turns. *tt | 04/05/2002 | |
| 060901 | 09/06/2001 | 626085 | Some vehicles may experience a power steering squawk noise during low speed turns, most often when turning right. *slc | 12/12/2001 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030232049 | 11/01/2003 | 10004765 | Release of new outer tie rod ends for service. *tt | 01/06/2004 | |
| STEERING - WHEEL AND HANDLE BAR | |||||
| 020235003 | 05/01/2002 | 634923 | Service information regarding rubbing noise from steering column. *tt | 10/10/2002 | |
| 270202 | 02/27/2002 | 629841 | Concerns with steering column rubbing noise. *tt | 04/09/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 06/08/2008 | 49900 | 1 | |
| 100% steering failure no warning. located at cadillac dealer. *tr | |||
| 05/13/2002 | 1 | 08/01/2001 | |
| While in motion, consumer made a right turn and could not maintain control of the vehicle, thereby driving into a ditch. there was a clunk/pop type of noise heard when driving. the steering felt loose, like it was pulling. *jg | |||
| 1 | |||
| Vehicle has steering problem with extreme roughness and a loud grinding noise when the steering wheel was turned. | |||
| 04/10/2001 | 03/28/2001 | ||
| There is a moaning sound at very low speeds when the wheel is turned to the right and vibration on the passenger's side under the floor board. | |||
| STEERING - COLUMN | |||
| 08/23/2006 | 23000 | 1 | 04/29/2003 |
| When i purchased my cadillac, it had 22,000 miles on it. there was a bumping in the steering when i turned at slow speeds. i complained about it on several occasions. 1. the dealer repaired a broken motor mount, didn't fix it. 2. the dealer changed the rack & pinion, didn't fix it. 3. the dealer changed the tie rod ends, didn't fix it. 4. an independent mechanic tightened up loose bolts in the front end, didn't fix it. 5. finally, i took it to another dealer who told me that the steering column would have to be changed and would cost about $1,300. *jb when i objected, because i still am not sure if they can fix the problem, they told me that it might lock up. well, i feel like that since the problem has been there since i bought the car, and they have tried unsuccessfully many times to fix it, they should fix it free. of course they don't think so. *jb | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 02/09/2002 | |||
| Consumer stated that has had numerous problems steering problems. had rack and pinion replaced on 02/7/02 on 02/09 the power steering pump failed and was replaced. pump failed again on 02/11. no problems until 12/4/02 when power steering pump failed again. consumer is very concerned because in all instances the steering wheel has locked up while driving posing a safety hazard. ts | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 05/24/2001 | 1 | 05/24/2001 | |
| While driving power steering was chattering. took vehicle to dealer, and they were aware, but have not found a solution. *ak | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 05/15/2003 | 32000 | 2 | 11/29/2000 |
| Dates and mileage info provided are approximate. tie rod failure at 32,000 miles repaired under warranty. company's customer service dept will not move safety concerns to a higher level, nor will they provide assurances about future safety, nor do they offer any other remedy to provide a feeling of safety and peace of mind. please see e-mails sent under separate cover to email address shown on your site. *jb | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| While driving steering becomes inoperable. vehicle makes a grinding noise. took vehicle to the dealer. dealer stated that it is the steering column. problem has not been remedied. please provide any further information.*ak | |||
| While driving and turning steering wheel sharply to right a clicking noise occurrs within steering column. noise does not happen when vehicle is driven straight or when making a left turn. dealer is aware of problem , but states that there is no remedy. please give any further details.*ak | |||