Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY | |||||
| 151100 | 11/15/2000 | 616418 | Information regarding the rain sense wiper system when replacing the windshield. *tt | 02/25/2001 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
| 020137005 | 06/01/2002 | 634891 | Subject regarding a/c shuts off for 3-5 minutes in how weather with vehicle speed at / above 113 km/h (7u0 mph). *tt | 10/10/2002 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW | |||||
| 030844005B | 01/01/2005 | 030844005C | 10005588 | Poor radio reception or radio static/ increased interference with rear window defogger on or some rear window defogger grids may be inoperative. *tt | 03/04/2004 |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 050864023 | 08/01/2005 | 10017378 | Inoperative power window. *tt | 11/04/2005 | |
| VISIBILITY - WINDSHIELD | |||||
| 020864009 | 04/01/2002 | 634527 | Some customers may comment that their door glass is scratched. *tt | 10/03/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 11/30/2010 | 70000 | ||
| Tl* the contact owns a 2001 cadillac deville. the contact stated that the drivers side rear view mirror began to turn a bronze color and was obscured his vision. the dealer was notified and they informed him that he needed to replace the mirror. the manufacturer was also notified and offered no assistance. the vehicle was not repaired. the failure mileage was approximately 70,000. | |||
| 11/30/2010 | 70000 | ||
| Tl-the contact owns a 2001 cadillac deville. the contact stated that the driver | |||
| 11/30/2010 | 70000 | ||
| Tl-the contact owns a 2001 cadillac deville. the contact stated that the left rear view mirror had started to turn a bronze color and was obscuring the vision. the dealer was contacted and they advised him that he needed to replace the mirror it self. the manufacturer was contacted and they offered no assistance. the vehicle had not been repaired. the failure mileage was approximately 70,000. tb | |||
| 12/20/2009 | 75000 | 3 | |
| Rear passenger electric window dropped into door sitting in driveway,1 week later front passenger window dropped into door. now the drivers window has dropped. thats 3 windows inoperable in month and a half. something is definitely wrong! *tr | |||
| 03/22/2008 | 110000 | ||
| Tl*the contact owns a 2001 cadillac deville. the contact stated that all four windows in her vehicle fell down and would not roll back up. the repair would cost between $400-$600. the dealer stated that the calibrator was made of plastic and should be replaced. the failure mileage was 110,000. | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 01/06/2010 | 62000 | 3 | |
| Tl*the contact owns a 2001 cadillac deville. the contact stated that three window regulators have broken. the failure has prevented him from opening and closing the windows. the contact refused to assume responsibility and pay the repair cost to have the regulators replaced. the vehicle was taken to the dealer and the contact awaiting a response. the failure mileage was 62,000. updated 03/01/10 *bf cadillac informed the consumer they would not take responsibility for the repair and/or replacement of the window regulator. updated 03/04/10.*jb gm informed the consumer they will not replace the third window regulator. updated 05/05/10.*jb | |||
| 03/11/2009 | 3 | ||
| I have now replaced 3 window regulators in my 2001 cadillac deville. it is dangerous because the window stays down and i feel unsafe in my car. it is also the dead of winter and had to take my daughter to school with the window in the down position with the temperature outside of 10 degrees in her ski outfit. one regulator is acceptable and maybe a fluke but 3 is unacceptable. blogging on the net have noted several complaints about this issue. gm uses a plastic piece not metal and this is the failure of the part. *tr | |||
| 10/28/2004 | 55000 | 1 | 01/28/2004 |
| Tl*the contact owns a 2001 cadillac deville. the contact stated that the regulator assemblies on both front windows and the rear passenger side window have malfunctioned. the windows would cost $1,500 to repair. the vehicle has not been repaired. the current mileage is 180,000 and failure mileage was 55,000. updated 03/17/09. *lj updated 03/17/09.*jb | |||
| 07/19/2008 | 36450 | 1 | 10/04/2000 |
| Tl*the contact owns a 2001 cadillac deville. after the contact lowered the driver side window, it would not go back up. she could hear the window motor attempting to take the window back up, but it failed. the dealer stated that the window regulator cable failed. the repair would cost $650. the manufacturer has not been notified. the current and failure mileages were approximately 36,450. updated 09/15/08 *bf updated 09/17/08. *jb | |||
| 06/18/2004 | 49767 | 5 | 03/16/2004 |
| I have had to replace my automatic window motor and regulators five times. first on the rear left, then one month later on the front right, then in 2006, both left and right rear, and just this week the passenger front. i have had this car for 2 years. i am a good driver and have never been in an accident. the windows are cheaply made with a little piece of plastic that breaks a lot. i know that this problem is not unique to other cadillac deville owners, because the window regulators are often out of stock- meaning that many other people are having to get their windows fixed. the incident dates are 06-18-2004, 07-14-2004, 07-17-2006, 07-17-2006 and 10-17-2006. this is not safe to have a window that breaks so that you cannot control it. *nm | |||
| 09/07/2006 | 45747 | 8 | 12/30/2003 |
| $3440.72 of repairs from jan 05 to aug 06, includes air bags, computer problems, electric windows, air conditioner,fuel pump,water pump,electric seat heater,etc. on a 2001 cadillac dts with 60038 miles. all fixed by dealer and extended warranty. we paid #50.00 deductible for each trip to service dept. 8 times since jan 05. the complaint is regarding the number of times we have been without a vehicle and the numerous repairs on a car that is suppose to be well made, and of course is very expensive. we are selling this vehicle because it is not reliable and will have to withdraw several thousand dollars to make up the difference of the sale value and what we owe. we would be keeping the car until paid for if there had not been so many problems. this car is kept in a garage at all times,and we have it serviced every 3000 miles and have done this since we bought the car in dec 2003. please contact us regarding any additional information needed. thank you. *jb | |||
| 07/08/2005 | 53855 | 2 | 06/14/2004 |
| Electric window mechanisms breaking. yesterday when the window was operated to close it, there was a loud cracking noise when it reached the top, the next day when the window was lowered, it made a grinding noise and then the window fell to the bottom and would not operate again. this was the driver's window. on june 14, we had the same thing happen but to the front passenger window. the cadillac dealer charged us $640.00 to replace a window regulator. it seems something is very defective if 2 of them break within a month. | |||
| 07/10/2001 | 1 | ||
| Consumer states there is a clicking sound when operating driver side window. dealer could not duplicate consumer's concern. *tt | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 01/01/1901 | 1 | ||
| 2001 deville side view mirror has a chemical that darkens the glass when a bright light is directed into the mirror. *ts *jb | |||
| 07/01/2001 | |||
| A huge blind spot is created by the high driverside side mirror. for short people (under 5 ft), the seat cannot rise high enough to see over the side mirror to check for traffic coming from the driver's left. *ak | |||