Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| 709 | 09/01/2005 | 10018126 | Oil life system reset procedures - cars. gm tech link. *tt | 12/15/2005 | |
| 040604022 | 04/01/2004 | 10012595 | Powertrain control module will not properly communicate on board diagnostic oxygen sensor test information to non-tech2 service or test equipment. *eh | 03/08/2005 | |
| 01792 | 01/01/2004 | 10006332 | 4.0l l47, 4.6l ld8 l37 engine water pump cover p/n 12571913- thermostat loose. also including model 2003 cadillac eldorado. *mr | 04/28/2004 | |
| 990603009A | 02/01/2004 | 040861001 | 10001285 | Floor pan corrosion perforation in battery compartment. *tt update *eh | 04/25/2003 |
| 190602 | 06/19/2002 | 637243 | Customer may complain of check coolant level message on. *tt | 11/21/2002 | |
| 020602006 | 07/01/2002 | 0206123001 | 634792 | Customers may comment of check coolant level message appearing on the driver information center (dic) and / or reduced heating performance. *tt | 10/09/2002 |
| 020604024D | 01/01/2006 | 020604024F | 634719 | Service engine soon or check engine soon malfunction indicator lamp being illuminated. *tt 02-06-04-024e not yet received. *tt | 10/07/2002 |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||||
| 030602004B | 12/01/2003 | 030602004A | 10005167 | Loss of engine coolant. *tt | 02/10/2004 |
| 030602004A | 05/01/2003 | 030602004 | 10002370 | Loss of engine coolant. *tt | 08/26/2003 |
| 030602004 | 05/01/2003 | 10002371 | Loss of engine coolant. *tt | 08/26/2003 | |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY | |||||
| 07012004 | 07/01/2004 | 10014231 | Radiator support sight shield. *sc | 04/29/2005 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 050861007 | 12/01/2006 | 050861007A | 10021104 | Clunk noise from front of vehicle while driving or shifting in and out of gear. *kb | 03/05/2007 |
| 3951 | 10/19/2006 | 10020584 | Knockig noises or excessive oil consumption. vehicles with ld8 or l37 4.6l v8 engines. *kb | 11/20/2006 | |
| 0804 | 08/01/2004 | 10014346 | Oil life system reset procedures - cars. *nm | 04/29/2005 | |
| 3036 | 01/01/2004 | 10009640 | Northstar updated crankshaft sensors. *tt | 10/14/2004 | |
| 3035 | 01/01/2004 | 10009634 | Service engine soon (ses) light on, ses light on and chuggle or surge. diagnostic trouble code p0741 (tcc stuck off). *tt | 10/14/2004 | |
| 09192002 | 09/19/2002 | 10009475 | Service engine soon message being displayed, engine stumbles or stalling, or a diagnostic trouble code p0440, for large leak being set after filling the vehicle with fuel. there may also be damage to the fuel tanks, damage to the fuel leve | 10/01/2004 | |
| 10222002 | 10/22/2002 | 10009496 | Engine clatter noise. feedback from powertrain engineering. *tt | 10/01/2004 | |
| 02079 | 01/01/2004 | 10007775 | Updated crankshaft sensors. 4.6l ld8 l37 engine northstar. *tt | 07/09/2004 | |
| 02103 | 01/01/2004 | 10007731 | 4t80e mh1 service engine soon (ses) light on with diagnostic trouble code (dtc) p0741 (tcc stuck off). *tt | 07/09/2004 | |
| 02006 | 01/01/2004 | 10006958 | 4.6l ld8, l37 engine guidelines for engine replacement. *mr | 05/20/2004 | |
| 01771 | 01/01/2004 | 10006307 | 4.0l l47, 4.6l ld8, l37, lh2 engine coolant or oil leak.*mr | 04/28/2004 | |
| 00062A | 01/01/2004 | 10005414 | Engine exhaust leak noise heard inside the vehicle. sit bulletin 1412205. *tt | 02/25/2004 | |
| 030601029 | 12/01/2003 | 10005151 | Revised front engine mount and replacement procedure. *tt | 02/09/2004 | |
| 091503 | 09/15/2003 | 10005030 | Clunk noise being emitted from front engine mount. gm voicemail log. *tt | 01/26/2004 | |
| 030601027 | 10/01/2003 | 10004769 | This bulletin is being issued to inform dealers of enhancements to crankcase, oil distribution plate and oil pan sealing by using rtv sealant. *tt | 01/06/2004 | |
| 020601009C | 10/01/2003 | 020601009B | 10004748 | Higher than expected oil consumption. *tt | 01/05/2004 |
| 01478 | 01/01/2003 | 10004405 | Northstar engine crank sensors. service vme. *tt | 12/05/2003 | |
| 030601025 | 09/01/2003 | 10004302 | Engine cold/knock/tick noise. *tt | 12/01/2003 | |
| 01393 | 11/18/2003 | 10004197 | 4.6l engine packaging concern on cylinder head gasket kits. *tt | 11/21/2003 | |
| 01388 | 11/18/2003 | 10004169 | Front engine mount replacement due to clunk noise. service vme. *tt | 11/20/2003 | |
| 00914D | 11/18/2003 | 10004114 | 4.6l, ld8, l37, 4.0l, l47 engines northstars oil consumption. service vme. *tt | 11/19/2003 | |
| 030604028 | 05/01/2003 | 10002446 | Service engine soon (ses) light on, reduced vehicle power / acceleration / speed, diagnostic trouble code (dtc) p0420. *tt | 08/29/2003 | |
| 031403 | 03/14/2003 | 10001915 | Product field information regarding engine misfire condition due to a loss of signal from the power train module, ptm, to the ignition coil. *tt *jb | 07/25/2003 | |
| 031203 | 03/12/2003 | 10001908 | Engine noise that enters the vehicle through the front of dash. *tt *jb | 07/25/2003 | |
| 03005 | 03/01/2003 | 10001238 | Engine misfire condition due to a loss of signal from the powertrain control module (pcm) to the ignition coils. emission recall. *tt | 04/24/2003 | |
| 020601009A | 11/01/2002 | 020601009 | 10000455 | Higher than expected oil consumption. *tt | 02/27/2003 |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||||
| 050202 | 05/02/2002 | 636589 | Information on diagnosing exhaust leaks on the front bank. *tt | 11/10/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 03/05/2005 | 40000 | ||
| Tl*the contact owns a 2002 cadillac deville. the contact stated that when the vehicle was shifted into gear, the engine stability light illuminated. the vehicle was taken to an authorized dealer five times and the engine stability light was reset. the repairs were covered by the warranty. during the most recent appointment with the dealer they informed the contact that a mechanical switch was defective and needed to be replaced at his expense. the failure mileage was approximately 40,000. the current mileage was approximately 70,000. | |||
| 04/21/2009 | 79592 | 1 | |
| Vehicle serviced last at 77,024 miles. at 79,592 vehicle checked by cadillac dealer and found no oil in engine causing severe internal engine damage. *tr | |||
| 12/10/2007 | 57000 | 1 | 10/11/2007 |
| 1. no warning. 2. excessive oil consumption. cadillac is aware of this issue and needs to issue a recall before one of their engines uses all the oil, over heats, causing a fire that kills someone. this issue is all over tsb forums 3. beyond adding 5qts of oil between scheduled oil changes nothing. i cannot afford the $5000 engine rebuild for their mistake. *tr | |||
| 02/01/2008 | 57000 | 15 | 10/11/2007 |
| 1. no warning 2. engine will stall for no reason at any speed. could cause vehicle to wreck resulting in death. has happened numerous times with the loss of all power has resulted in running through stoplights and signs because could not brake properly. 3. took to dealer for diano stated crankshaft sensor needed to be replaced. have replaced twice now. *tr | |||
| 05/20/2007 | 55000 | 1 | 02/23/2006 |
| Warranty up at 50,000 miles at 55,000 miles, 'service engine' light came on. had it checked and entire engine needs to be removed and fixed via code 734. cost is $3,000. told that others have had this exact problem with cadillac. *tr | |||
| 01/01/1901 | 107935 | 1 | |
| 2002 cadillac deville customer states that the car started cutting off by itself**cc the dealer states that the vehicle needed front brake pads and rotors. the brakes were pulsating but the repair for the brakes have not been fixed as of yet. *tr | |||
| 06/21/2006 | 35744 | 3 | 03/18/2001 |
| Dt*: the contact stated that while driving 55 mph the vehicle engine suddenly stalled. there were no symptoms before the incident. after the incident occurred the engine work properly. an independent mechanic replaced the crank sensors to repair the engine. updated 7/25/2006 - the consumer has the faulty sensor in his possession. *nm | |||
| 06/17/2004 | 11000 | 5 | 11/15/2001 |
| During cold starts the engine would knock fro app five minutes. the manufacturer performed a temporary repair for the same problem at 7000 miles. the knock returned at 11000 miles. the manufacturer refuses to fix the problem permanently until three temporary attempts have been made. *ak *nm | |||
| 01/15/2002 | 2000 | ||
| While driving vehicle will suddenly loss power, but not cut off for approximately 14/15 mins, then power will return. the dealership only have a temporary fix for the problem. please provide more details. ts | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 08/08/2009 | 55000 | 1 | 10/01/2002 |
| Tl*the contact owns a 2002 cadillac deville. while driving 55 mph, the vehicle suddenly shut off without warning. the vehicle has not been diagnosed by the dealer and there were no prior warnings. the current and failure mileages were 55000. updated 10/13/09. *lj updated 10/13/09 | |||
| 04/21/2009 | 79592 | 1 | |
| Vehicle serviced last at 77,024 miles. at 79,592 vehicle checked by cadillac dealer and found no oil in engine causing severe internal engine damage. *tr | |||
| 09/08/2007 | 46000 | 1 | |
| 2002 deville bought is used with 46,000 miles after driving it 1,500 miles i noticed it used 3 quarts of oil. everyone i ask says it is excessive and i agree i can not get this taken care of on my own and i owe too much money on the car to get rid of it. cadillac should fix this problem i have talked to other individuals and they had the same problem with one car having blown the engine. he now drives a toyota avalon. *tr | |||
| 08/05/2006 | 17400 | 5 | |
| 2002 deville stalls at low speed without warning. loss of steering and hard braking. *jb | |||
| 10/29/2004 | 32015 | 1 | 10/29/2004 |
| Dt: the contact stated the vehicle burned oil excessively. he had to add a quart of oil every 750 miles. took the vehicle to the dealership multiple times. the dealership replaced the piston rings on april 4, 2005. after the piston ring replacement there was a reduction in oil consumption. t two service bulletins 1358091 and 1396266. the bulletins stated oil should only have to be added after every 2,000 miles. the vehicle is still under warranty. the contact specifically found many complaints on the same type of vehicle. *ak | |||
| 01/01/1901 | 1 | ||
| Problems with cruise control and air bag light.*mr the cruise control light on the steering wheel remained lit, often for several days. the air bag light illuminates intermittently but the dealer indicated that nothing could be done unless the light was on when the vehicle was bought to the dealer. the power steering pump has been replaced, the engine block cracked. the driver's seat failed. *nm | |||
| 12/01/2002 | 5 | 10/01/2002 | |
| While driving and with no warning, the vehicle stalled, which made the vehicle difficult to control. *ak. this almost cause an accident on two occasions. the vehicle was taken back to the dealer on numerous occasions in which they replaced the crack sensor several times. *scc *jb | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 05/10/2002 | 4 | 03/01/2002 | |
| The vehicle stumbles/hesitates and then stalls repeatedly. coincidentally this has hapened three times after filling the fuel tank with gas after the vehicle hasn't been driven for a day.*ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 05/21/2002 | 10 | 1 | |
| Something was coming out of the vehicle air conditioner vents that made the occupant sick. *nlm | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR | |||
| 12/19/2003 | 6300 | 1 | |
| Consumer was blind, and his wife drove him around. but she was having trouble seeing because there was a foul smell that came into the vehicle, and the substance burnt her eyes. consumer took the vehicle to the dealer/mechanic 3 times, but the problem was not resolved. mechanic told consumer that he was waiting for a part before he could repair the problem. *ak | |||
| 1 | |||
| When driving there is a rotten egg odor inside. took to dealer, and the dealer stated that the vehicle needed a catalytic converter. *ak | |||
| 08/21/2002 | |||
| Car has a very strong sulfur odor. catalytic converter has been replaced but did not fix the problem. car has been into service 3 times. odor strong enough that passengers have become ill, especially when the sunroof is open. children at school back away from car due to odor. gm/cadillac states it is a problem we have to live with. *nlm | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CRANKCASE (PCV) | |||
| 07/28/2006 | 30779 | 2 | 10/14/2001 |
| My husband and i purchased a 2002 cadillac deville october 14, 2001. on april 25, 2003 with 11,059 miles on the odometer the car stalled while driving and we were able to pull over to the curb to allow the traffic to go by. we were able to restart the car and proceed to the dealership where they replaced two sensors under the warranty. on july 28, 2006 with 30,779 miles on the odometer it stalled again at a traffic signal. after trying for sometime the car was restarted and we took it to the dealer where they replaced these same two sensors at a cost of $468.65 to us. i am 82 and my husband is 85 and we feel this is a dangerous situation to be driving and have the car stall in heavy traffic with perhaps an accident as a result. we are almost afraid to drive the car not knowing if this will happen again, especially on a freeway. our son told us of a friend's father who had this same thing happen to him three times on his cadillac like ours. we wonder if this is a defect that should be looked at on all of this model and year of cadillac. *nm | |||
| 05/31/2005 | 63000 | 1 | 05/27/2004 |
| Dt: while driving and without warning the engine died. it started right up again. called dealer, and they knew about the problem. caller made appointment with dealer to fix the problem. crank shaft sensor needed to be replaced at owner's expense.*ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 06/30/2009 | |||
| Tl*the contact owns a 2002 cadillac deville. while driving various speeds, accelerating, or driving uphill or downhill, the vehicle hesitates and performs as it if wants to stall. in addition, it takes a long time for the gear to shift. the first time the failures occurred, the contact took the vehicle to a repair shop and was informed that the intake manifold failed. the vehicle was repaired, but the failure continued. the dealer has not been notified. the contact is afraid to drive the vehicle. the failure mileage was unknown and the current mileage was 142,790. | |||