Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | ||||||||||||||||
| 02V067000 | GENERAL MOTORS CORP. | from 12/10/2001 to 12/11/2001 | V (Vehicle) | 249 | 04/05/2002 | MFR | GENERAL MOTORS CORP. | 03/06/2002 | 03/25/2002 | |||||||
| Defect Summary | Certain passenger vehicles were built with missing or under-torqued steering gear attachment bolts. if a bolt is missing, the driver may notice uneven steering response or unusual noises during turns. | |||||||||||||||
| Consequence Summary | If the left bolt is missing and the right mounting strap fails, steering control is lost and a vehicle crash could result. | |||||||||||||||
| Corrective Summary | Dealers will inspect the vehicles for presence and proper torque of both steering gear bolts. owner notification began april 5, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300 or cadillac at 1-800-458-8006. | |||||||||||||||
| Notes | Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 030236002 | 08/01/2003 | 10012577 | Revised steering wheel position sensor or steering shaft lower bearing replacement procedure and steering wheel position sensor centering procedure. *eh | 03/07/2005 | |
| 030235003 | 05/01/2003 | 10002375 | Diagnostic information for brake self-apply. *tt | 08/26/2003 | |
| 030235002 | 02/01/2004 | 030235002A | 10001142 | Minor scratches to wood steering wheels. *tt update. *tt | 04/17/2003 |
| 020232001B | 05/01/2002 | 020232001A | 634921 | Some owners may comment on a moan / squawk noise during low speed turning maneuvers. *tt | 10/10/2002 |
| 010232001B | 07/01/2002 | 010203001A | 634803 | Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. *tt | 10/09/2002 |
| 020232001A | 03/01/2002 | 020232001 | 631216 | Customers may complain on an audible moan/squawk type noise heard during low speed turning maneuvers. *slc | 05/21/2002 |
| 211201 | 12/21/2001 | 629652 | Concerns with power steering moan primarily on right hand turns. *tt | 04/04/2002 | |
| 020232001 | 01/01/2002 | 628835 | Concerns with moan/squawk noise during low speed turning maneuvers. *tt | 03/21/2002 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 250102 | 01/25/2002 | 629720 | Concerns with power steering moan condition at low parking lot maneuver speeds and when maing right hand turns. *tt | 04/05/2002 | |
| 060901 | 09/06/2001 | 626085 | Some vehicles may experience a power steering squawk noise during low speed turns, most often when turning right. *slc | 12/12/2001 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030232049 | 11/01/2003 | 10004765 | Release of new outer tie rod ends for service. *tt | 01/06/2004 | |
| STEERING - WHEEL AND HANDLE BAR | |||||
| 020235003 | 05/01/2002 | 634923 | Service information regarding rubbing noise from steering column. *tt | 10/10/2002 | |
| 270202 | 02/27/2002 | 629841 | Concerns with steering column rubbing noise. *tt | 04/09/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 11/01/2008 | 60000 | 1 | |
| Front wheel bearings have dangerously failed prematurely two times in 113,000 miles. failed dangerously at 60,000 and 113000 miles. this resulted in front wheel shimmy (shaking steering wheel excessively) at high speeds and at all times when braking. felt like i was loosing brakes when braking down a hill. when car is jacked up wheel rocked back and forth about 2 inches. seems to me that this is a common problem on gm cars that use the cartridge type of wheel hub bearing assemblies as indicated by numerous post on the internet and my personal experience as an auto mechanic. *tr | |||
| 11/01/2008 | 60000 | ||
| Front wheel bearings have dangerously failled prematurely two times in 113,000 miles. failed dangerously at 60,000 and 113000 miles. this resulted in front wheel shimmy (shaking steeing wheel excessively) at high speeds and at all times when braking. felt like i was loosing brakes when braking down a hill. when car is jacked up wheel rocked back and forth about 2 inches. seems to me that this is a common problem on gm cars that use the cartridge type of wheel hub bearing assemblys as indicated by numerous post on the interent and my personal experience as an auto mechanic. | |||
| 03/30/2006 | 32000 | 1 | 09/19/2001 |
| A 2002 cadillac deville dhs 4-door sedan was originally parked head-first into a parking space. when the driver started the ignition, stepped on the brake and then put the vehicle into the reverse gear r, slowly and partially releasing the brake, the vehicle moved back normally as expected. after about 15 feet, the driver turned the steering wheel to the right to maneuver the vehicle into position to leave the parking lot. at that moment, the engine unexpectedly revved up, the brakes failed, the vehicle accelerated in the reverse direction, the steering mechanism failed (driver's actions on the steering wheel had no impacts on the actual motions of the front wheels), and a significant clanking noise (as if some major components in and around the engine compartment area had been broken) was clearly noticeable. the vehicle came to a stop after scratching the side of another parked 4-door sedan and subsequently hitting a sign post about 35 feet from its original position. the vehicle could be seen with its engine compartment lowered and the fenders rested on and touching the front wheels, as if the front axle had broken. loose bearings / nuts could be found in the vicinity of the vehicle. the vehicle became inoperable. *nm | |||
| 1 | 08/28/2002 | ||
| The headlights and steering did not work properly.*jb | |||
| STEERING - COLUMN | |||
| 12/13/2004 | 26000 | 5 | 02/28/2003 |
| Tl*the contact owns a 2002 cadillac deville. the contact stated that when he parks his vehicle, the steering column sporadically locks and becomes extremely difficult to unlock. he took the vehicle to the dealer and they stated that the failure may be caused by a pin in the steering column, the ignition, and the cylinder. the vehicle was repaired, but the failure recurred immediately afterwards. the contact filed a formal complaint with the manufacturer. the failure mileage was 26,000 and current mileage was 69,343. updated 02/12/08. *lj the front doors would not open | |||
| 07/11/2007 | 46000 | 2 | 10/05/2005 |
| Tl*the contact owns a 2002 cadillac deville. while driving 55 mph, the contact noticed a vibration coming from the steering column. as the speed increased, the vibration worsened and the steering wheel wobbled. he took the vehicle to the dealer four times and they identified the failure, but did not offer a solution. the manufacturer did not provide any assistance. the failure mileage was 46,000 and current mileage was 49,000. | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 01/01/1901 | 1 | ||
| Problems with cruise control and air bag light.*mr the cruise control light on the steering wheel remained lit, often for several days. the air bag light illuminates intermittently but the dealer indicated that nothing could be done unless the light was on when the vehicle was bought to the dealer. the power steering pump has been replaced, the engine block cracked. the driver's seat failed. *nm | |||
| STEERING - RACK AND PINION | |||
| 09/26/2001 | 1 | 09/01/2001 | |
| Loud intermitent grinding noise hear when steering turned when backing outand turning wheel car driven less than 100 miles. as car milage increases noise is becoming more constent. windshield the rubber gaskets on both sides is installed on top of the glass instead of in the groves provided.this allows road salt and other debris to accomulate at bottom corners of windshield. this causes a messey appearance and will eventually cause corrosion. in the event of an accident the windshield may pop out degrading the body integrity. poor alignment. all points with the exception of the rear camber could be adjusted to specifications except the rear camber.*ak | |||