Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
01/15/200758000110/10/2002
 2002 cadillac deville, driving in cruise control at highway speeds. i touched the brake to slow for traffic. when i put the cruise control in resume the throttle stuck completely open. i was not able to control the car, other than (eventually) turn off the ignition. *tr
03/30/200632000109/19/2001
 A 2002 cadillac deville dhs 4-door sedan was originally parked head-first into a parking space. when the driver started the ignition, stepped on the brake and then put the vehicle into the reverse gear r, slowly and partially releasing the brake, the vehicle moved back normally as expected. after about 15 feet, the driver turned the steering wheel to the right to maneuver the vehicle into position to leave the parking lot. at that moment, the engine unexpectedly revved up, the brakes failed, the vehicle accelerated in the reverse direction, the steering mechanism failed (driver's actions on the steering wheel had no impacts on the actual motions of the front wheels), and a significant clanking noise (as if some major components in and around the engine compartment area had been broken) was clearly noticeable. the vehicle came to a stop after scratching the side of another parked 4-door sedan and subsequently hitting a sign post about 35 feet from its original position. the vehicle could be seen with its engine compartment lowered and the fenders rested on and touching the front wheels, as if the front axle had broken. loose bearings / nuts could be found in the vicinity of the vehicle. the vehicle became inoperable. *nm
10/20/20042
 While driving 30 mph, the vehicle accelerated uncontrollably. the consumer applied the brake pedal and the vehicle continued to accelerate. the consumer was able to maintain control of the vehicle and pulled over. the vehicle was taken to the dealer for inspection. please provide further details. *jb
01/22/2004360001
 The consumer pressed the accelerator pedal and it became stuck. after the consumer turned the heat on the accelerator pedal released. the manufacturer and dealer are aware of the problem. *nm
01/15/200315084103/25/2002
 Accelerator on car was stuck at high rpm. hitting the gas pedal resulted in it being stuck at a higher rpm rate. turned off the car and restarted. problem still existed. extremely dangerous situation. dealer replaced defective idle air control value. *la
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
02/05/200526245103/22/2002
 While approaching a traffic light driver applied brake pedal and the car continued to accelerate gaining speed. driver attempted to slow or stop but car accelrated even more. over a three block stretch two vechiles were hit before car went into a ditch laying on its side. car a total loss.*ak
VEHICLE SPEED CONTROL - CRUISE CONTROL
01/15/200760000110/30/2001
 2002 cadillac deville - throttle stuck full open - traveling at highway speeds in cruise. touched the brake to allow for traffic. then touched resume on the cruise control; throttle opened fully and stuck there. the only way to stop was to turn off the ignition, which i did. then had no power steering or power brakes, while still in traffic. *tr
01/01/19011
 Problems with cruise control and air bag light.*mr the cruise control light on the steering wheel remained lit, often for several days. the air bag light illuminates intermittently but the dealer indicated that nothing could be done unless the light was on when the vehicle was bought to the dealer. the power steering pump has been replaced, the engine block cracked. the driver's seat failed. *nm
05/20/2004300001
 While coming to a stop, the cruise control would not disengage. the dealership was notified, but did not resolve the problem. the cause was not determined. *ak