Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
08/22/200821743103/01/2004
 Tl*the contact owns a 2004 cadillac deville. on august 22, 2008, the contact inserted the key into the ignition and the air bags suddenly deployed. the deployment made a loud bang that startled him and his wife. the police and fire departments arrived and filed a report. the contact's wife sustained bruises on her body and face. the contact had the vehicle towed to the dealer for repair. since the repair, all of the other warning lights are illuminated on the instrument panel. his wife is scared to drive the vehicle. they spoke with the cadillac manufacturer, but they did not seem to care and offered no assistance. the vehicle was parked overnight in the contact's garage. the failure mileage was 21,743. updated 10/14/08 *bf the rear driver window was inoperative. updated 10/15/08. *jb
12/14/200662000207/02/2004
 Dt*: the contact stated the air bag light and the service air bag light illuminated. the dealer attempted a repair however, the problem recurred.
AIR BAGS - FRONTAL
12/20/200644000103/12/2004
 Driver's side air bag failed to properly deploy in a driver's side collision. *jb
AIR BAGS - SIDE/WINDOW
12/09/201070000
 Tl- the contact owns a 2004 cadillac deville. while inserting the keys in the ignition both air bags on the driver and passenger side inflated and deploy. the passenger in the vehicle had neck and back injuries. the vehicle was driven to the dealer who informed him the vehicle was undrivable and issued him a rental vehicle. they will be inspecting the vehicle before repairing. the gm manufacturer was notified who stated they will get back with him within the next 120 days. the failure mileage was 70,000..-mw