Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 030235002 | 02/01/2004 | 030235002A | 10001142 | Minor scratches to wood steering wheels. *tt update. *tt | 04/17/2003 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 09/01/2012 | 51230 | 1 | |
| Car would not steer to right in rain. difficult to turn steering wheel especially to the right. only after stopping could i turn the vehicle to the right w/o considerable difficulty. my wife had complained about this before but i did not think it was like this. the dealer told my wife they have this problem. if so it is going to get someone killed. the car is an 04 model and has just over 51,000 miles. *tr | |||
| 09/01/2012 | 51230 | ||
| Car would not steer to right in rain. difficult to turn steering wheel especialy to the right. only after stopping could i turn the vehicle to the right w/o considerable difficulty. my wife had complained about this before but i did not think it was like this. the dealer told my wife they have this problem. if so it is going to get someone killed. the car is an 04 model and has just over 51,000 miles | |||
| 09/07/2011 | 79000 | ||
| Our 2004 cadillac deville power steering will fail during a rainfall or very misty weather. the power steering will stop working and the car will be extremely difficult to steer. this may happen at any speed, and the failure will continue for between about 4 and 10 seconds. this has happened three times during the past three years, and it has occurred at various speeds - 25 mph, 35 mph and 60 mph. it does not seem to be associated with driving through standing water, but merely requires that it is raining or that there is a heavy mist. during dry weather there is no problem with the car's power steering. this latest power steering failure took place today, september 7, 2011. | |||
| 09/19/2009 | 56000 | ||
| Our 2004 cadillac deville power steering will fail during a rainfall or very misty weather. the power steering will stop working and the car will be extremely difficult to steer. this may happen at any speed, and the failure will continue for between about 4 and 10 seconds. this has happened three times during the past three years, and it has occurred at various speeds - 25 mph, 35 mph and 60 mph. it does not seem to be associated with driving through standing water, but merely requires that it is raining or that there is a heavy mist. during dry weather there is no problem with the car's power steering. | |||
| 09/07/2011 | 79000 | ||
| Our 2004 cadillac deville power steering will fail during a rainfall or very misty weather. the power steering will stop working and the car will be extremely difficult to steer. this may happen at any speed, and the failure will continue for between about 4 and 10 seconds. this has happened three times during the past three years, and it has occurred at various speeds - 25 mph, 35 mph and 60 mph. it does not seem to be associated with driving through standing water, but merely requires that it is raining or that there is a heavy mist. during dry weather there is no problem with the car's power steering. this latest power steering failure took place today, september 7, 2011. | |||
| 09/19/2009 | 56000 | ||
| Our 2004 cadillac deville power steering will fail during a rainfall or very misty weather. the power steering will stop working and the car will be extremely difficult to steer. this may happen at any speed, and the failure will continue for between about 4 and 10 seconds. this has happened three times during the past three years, and it has occurred at various speeds - 25 mph, 35 mph and 60 mph. it does not seem to be associated with driving through standing water, but merely requires that it is raining or that there is a heavy mist. during dry weather there is no problem with the car's power steering. | |||
| 09/07/2011 | 79000 | ||
| Our 2004 cadillac deville power steering will fail during a rainfall or very misty weather. the power steering will stop working and the car will be extremely difficult to steer. this may happen at any speed, and the failure will continue for between about 4 and 10 seconds. this has happened three times during the past three years, and it has occurred at various speeds - 25 mph, 35 mph and 60 mph. it does not seem to be associated with driving through standing water, but merely requires that it is raining or that there is a heavy mist. during dry weather there is no problem with the car's power steering. this latest power steering failure took place today, september 7, 2011. | |||
| 09/19/2009 | 56000 | ||
| Our 2004 cadillac deville power steering will fail during a rainfall or very misty weather. the power steering will stop working and the car will be extremely difficult to steer. this may happen at any speed, and the failure will continue for between about 4 and 10 seconds. this has happened three times during the past three years, and it has occurred at various speeds - 25 mph, 35 mph and 60 mph. it does not seem to be associated with driving through standing water, but merely requires that it is raining or that there is a heavy mist. during dry weather there is no problem with the car's power steering. | |||
| 09/07/2011 | 79000 | ||
| Our 2004 cadillac deville power steering will fail during a rainfall or very misty weather. the power steering will stop working and the car will be extremely difficult to steer. this may happen at any speed, and the failure will continue for between about 4 and 10 seconds. this has happened three times during the past three years, and it has occurred at various speeds - 25 mph, 35 mph and 60 mph. it does not seem to be associated with driving through standing water, but merely requires that it is raining or that there is a heavy mist. during dry weather there is no problem with the car's power steering. this latest power steering failure took place today, september 7, 2011. | |||
| 09/19/2009 | 56000 | ||
| Our 2004 cadillac deville power steering will fail during a rainfall or very misty weather. the power steering will stop working and the car will be extremely difficult to steer. this may happen at any speed, and the failure will continue for between about 4 and 10 seconds. this has happened three times during the past three years, and it has occurred at various speeds - 25 mph, 35 mph and 60 mph. it does not seem to be associated with driving through standing water, but merely requires that it is raining or that there is a heavy mist. during dry weather there is no problem with the car's power steering. | |||
| 08/27/2011 | 43000 | ||
| 2004 cadillac deville steeering fails if raining or car is driven through standing water. 6 months ago i was making a right turn during a rain storm and the steering failed. i had to use excessive force to keep turning the car. i almost hit a minivan broadside. this now happens every time it rains or there is water on the road. my cadillac dealer said its a design flaw that cannot be fixed and refused to offer any help other than to offer to sell me a buick. i have contacted gm/cadillac with no results. i have had many near misses when the steering fails at random in wet weather. this defect is going to cause a crash. it is should be fixed by cadillac in a recall asap. i will not allow anyone to drive this car during wet weather. a amaller person will not have the muscle to control the car at any speed above 5 mph. | |||
| 06/28/2010 | 74000 | ||
| Tl- the contact owns a 2004 cadillac deville. when it rains, the contact stated that the steering wheel would lock up when attempting to turn the wheel. the dealer was notified of the failure, but found no failure in the steering wheel; the manufacturer was not contacted. the failure was not repaired. the failure mileage was 74,000 and the current mileage was 78,000. the vin was unavailable. nw | |||
| 06/01/2011 | 64000 | ||
| Steering fails in rain. what else is there to say, complete inability to avoid an accident or make a turn during rain or wet conditions. if this is not a safety hazard, i don't know what is. do we have to wait until someone is killed???? apparently many, many others have had the same problem and cadillac is unwilling to make good on the problem and/or the dot has not stepped up to address the situation either. who is taking care of who??? | |||
| 06/28/2010 | 74000 | ||
| Tl- the contact owns a 2004 cadillac deville. when it rains, the contact stated that the steering wheel would lock up when attempting to turn the wheel. the dealer was notified of the failure, but found no failure in the steering wheel; the manufacturer was not contacted. the failure was not repaired. the failure mileage was 74,000 and the current mileage was 78,000. the vin was unavailable. nw | |||
| 06/01/2011 | 64000 | ||
| Steering fails in rain. what else is there to say, complete inability to avoid an accident or make a turn during rain or wet conditions. if this is not a safety hazard, i don't know what is. do we have to wait until someone is killed???? apparently many, many others have had the same problem and cadillac is unwilling to make good on the problem and/or the dot has not stepped up to address the situation either. who is taking care of who??? | |||
| 06/12/2010 | 80050 | ||
| Vehicle steering becomes difficult or fails in rain or wet road conditions on right hand turns at slow speeds, or when pulling in or out of a parking space. this has been ongoing for at least two years. | |||
| 01/24/2010 | 44000 | ||
| 2004 cadillac deville dts . power steering failure on wet streets. often. loss of control. dealer confirmed it was correct belt. | |||
| 01/10/2010 | 49000 | ||
| Tl*the contact owns a 2004 cadillac deville. the contact was driving approximately 40 mph in rainy weather conditions. the power steering failed without warning. the steering operation resumed to normal after waiting a few seconds. the contact stated that the failure had occurred four times in one day. the vehicle was taken to an authorized dealer where the technician stated that the vehicle was not under warranty and the power steering belt could be replaced at the owner | |||
| 10/22/2009 | 79600 | 1 | |
| Power steering failed repeatedly during rainy weather. *tr | |||
| 10/03/2009 | 66500 | 1 | |
| I have had continuous issues with my steering on the certified used vehicle which i bought in 2006. over the last 6 to 9 months the steering has started to fail when it is raining. it is momentary, but the car cannot be controlled. i brought my car to tom peacock cadillac in houston - it is still under warranty - and they failed to look at my steering and sent me home w/out even addressing it - although the paperwork shows that i complained about it and wanted it looked at. i've sent a complaint letter on 10/6 and have had no response. i am filing a complaint with the better business bureau. this could cause an accident when the steering fails, as the car literally cannot be steered. *tr | |||
| 09/14/2009 | 76183 | 1 | |
| Power steering failed during rainy weather. *tr | |||
| 05/14/2009 | 41800 | 1 | |
| Rainy season has started in florida. i ran our 2004 deville through a very shallow puddle on the 14th of may, and immediately lost the ability to turn the steering wheel in either direction. using muscles power it was almost impossible to turn the wheel. fortunately we were in a grocery store parking lot with no traffic. *tr | |||
| 05/16/2009 | 68872 | 1 | |
| During rainy weather or high humidity, the steering on my 2004 cadillac fails. this has caused several near-collisions. the cadillac dealer told me that this is a design defect on this model. something must be done before i or someone else gets hurt or killed! *tr | |||
| 05/02/2009 | 86300 | 1 | |
| Every time i drive during rainy weather, the power steering of my 2004 cadillac deville malfunctions. i have had several near-crashes because i was unable to turn the steering wheel. when this happens, i must unexpectedly exert a lot of strength to turn the wheel. this problem is definitely a safety hazard. i contacted my authorized cadillac dealer and was told that the cause for the problem is the peculiar design of this vehicle. when the belt gets wet or moist, it slips on the pulleys and ceases to turn them, causing the power steering pump to fail. the dealer was not able to correct this design defect. i request that this particular model be recalled because of the repetitive failure of the power steering system. this is a recurring problem and has happened again today three times. please instruct general motors to correct this serious safety hazard before somebody gets killed or is seriously injured. *tr | |||
| 08/20/2008 | 58000 | 2 | |
| I own a 2004 cadillac deville. every time i drive through in heavy rain or through standing water in the road, the power steering malfunctions. i have had several near-crashes because i was unable to turn the steering wheel quickly. when this happens, i must unexpectedly exert a lot of strength to turn the wheel. this problem is definitely a safety hazard. i contacted my authorized cadillac dealer and was told that the cause for the problem is the peculiar design of this vehicle which directs water from the road to the belt which drives the fan, alternator and the power steering pump. when the belt gets soaked with water, it slips on the pulleys and ceases to turn them, causing the systems connected to the belt to fail. the dealer was not able to correct this design defect. i request that this particular model be recalled because of the potential failure of the power steering system. *tr updated 05/06/09.*jb | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 06/12/2005 | 2 | 02/19/2004 | |
| When the weather is rainy and roads are wet the steering locks up in a curve or making a regular right turn for about 3-5 seconds and continues moving but cannot be controlled during that time which is an opportunity for an accident. the car emits a loud shrill sound. this happened the first few times in november 2005 and brandon cadillac replace the power steering pump. florida rainy seasons ends in december and starts again in june, therefore the problem is recurring. *jb | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 08/20/2008 | 58000 | 2 | |
| I own a 2004 cadillac deville. every time i drive through in heavy rain or through standing water in the road, the power steering malfunctions. i have had several near-crashes because i was unable to turn the steering wheel quickly. when this happens, i must unexpectedly exert a lot of strength to turn the wheel. this problem is definitely a safety hazard. i contacted my authorized cadillac dealer and was told that the cause for the problem is the peculiar design of this vehicle which directs water from the road to the belt which drives the fan, alternator and the power steering pump. when the belt gets soaked with water, it slips on the pulleys and ceases to turn them, causing the systems connected to the belt to fail. the dealer was not able to correct this design defect. i request that this particular model be recalled because of the potential failure of the power steering system. *tr updated 05/06/09.*jb | |||
| STEERING - LINKAGES - ROD - RELAY - CONNECTING | |||
| 01/18/2007 | 0 | 10/11/2004 | |
| Took car in for locating oil leak; nothing found; instead, a tie rod needed replacing. item ordered and replaced. covered under warranty. *jb | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 07/26/2006 | 25327 | 1 | 11/05/2003 |
| Dt*: the contact stated at various speeds, there is excessive play in the steering wheel. the vehicle has been to the dealership multiple times for service, however the problem remains. the dealership aligned the front end four times and replaced a steering gear. | |||