Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE
313901/01/200410010070Water intrusion into cab at midgate. *sc11/03/2004
0205201/01/200410007738Noise coming from instrument panel cluster or tachometer. *tt07/09/2004
04180204/18/2002636554Information on diagnosing water leaks in the rear passenger and the front seating areas. *tt11/10/2002
14080108/14/2001625295Vehicle may experience front and rear end caps coming off. *jg11/19/2001
000861001A03/01/2001000861001622965Information providing revised assist step (running board) installation procedure. *tt10/25/2001
STRUCTURE - BODY
04086600907/01/200410012096Stowage box lid strap breaking. *tt02/11/2005
3118B3118C10011756Pop cluck click noise on right or left turns. *eh01/31/2005
040811100107/01/20040408111001A10011145Cargo covers and/or body cladding discolored (chalky). *tt this bulletin replaced previous bulletin 04-08-111-001, dated 01/01/2004. *tt01/03/2005
04085700509/01/200410011081Water intrusion into cab at midgate. *tt12/29/2004
0918200209/18/200210009470Field reports that exterior non-painted cladding and bed covers appear to lighten in color or fade. *tt10/01/2004
0918200209/18/200210009472Light colored grease like substance coming from the three-panel bed hardcover area. *tt10/01/2004
0161001/01/200410007139Stained or faded cargo covers. *tt05/27/2004
0176001/01/200410006376Buzz noise from headliner above driver. *mr04/30/2004
010866006A11/01/200301086600610005533Information regarding cadillac escalade ext and chevrolet avalanche cargo area. *tt03/02/2004
030857001A08/01/2005030857001B10005187Rear floor carpet wet with dirty water. *tt02/11/2004
03086601210/01/200310004727Midgate rear glass storage retainers now available for service. *tt01/02/2004
03085700105/01/200310002384Rear floor carpet wet. *tt08/26/2003
11060206/11/2002637223This message involves the three-piece hard surface cargo cover. *tt11/21/2002
04060206/04/2002637189Subject regarding wet carpet at passenger foot well condition. *tt11/20/2002
02086600203/01/2002631213Some customers may comment on water leaking down the inside of the endgate. *slc05/21/2002
02086600102/01/2002629441Cargo cover seal pulls off. *yd04/02/2002
02085700101/01/2002628843Experiencing water on mat in rear corners of cargo box. *tt03/21/2002
18090109/18/2001626202Customers may complain that their center console lock is not operational. *slc12/13/2001
14090109/14/2001626187Some vehicles equipped with hvac electronic climate control may experience a buzz or rattle from the roof or headliner. *slc12/13/2001
01010101/01/2001624705Subject pertaining to center console power door replacement part numbers *jg11/08/2001
STRUCTURE - BODY - BUMPERS
09110111/09/2001628108Concerns with scratch, paint chip or scuff mark on the rear bumper. *tt03/05/2002
01010201/01/2002627654Information regarding rear bumper damage. *yh02/13/2002
STRUCTURE - BODY - DOOR
010864014A07/01/2002010864014634821Some customers may comment that the manual lock lever comes loose from the door trim panel. *tt10/09/2002
01086401410/01/2001627425Subject on door manual lock lever disengages from door trim panel. *yh02/07/2002
01086401510/01/2001627471Information regarding front and rear side access door noise. *yh02/07/2002
01010101/01/2001623533Some consumers may experience the possibility of locking themselves out of their vehicle, especially at full service car washes, due to the automatic lock feature, this feature automatically locks all doors when the vehicle is running and s10/29/2001
01086401006/01/2001622792The automatic door lock feature locks the doors when the vehicle is shifted out of park, with the engine running anf any door open. this may inadvertently lock all doors when servicing the vehicle. a typical example may me when a car wash10/22/2001
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
01086401510/01/2001628505Subject regarding front and rear side door access door noise (replace door check link). *jg03/12/2002
STRUCTURE - BODY - TAILGATE
04007A10/22/200410010543Tailgate support cable. recall 04007a. gm parts bulletins & information. *tt updated *eh12/01/2004
02086600806/01/2002634515Some customers may comment that the endgate appears to be closed but opens periodically while driving. *tt10/03/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
02/01/200980000
 Tl- the contact owns a 2002 cadillac escalade. the contact noticed that the driver side door hinge was worn out and needed to be replaced, causing it to hang half inch to three quarters of an inch. when it was raining, the rain would leak through the top of the door. in october 2010, an independent mechanic replaced the pins and bushings; however, the problem still occured. the vehicle was no longer under warranty and the dealer would not repair it until a diagnostic test was performed. no diagnostic test was performed due to cost. the manufacturer did not offer any assistance and informed the contact that there were no related recalls. the current mileages were 124,000 and the failure mileages were 80,000. bw
02/13/2010450001
 2002 cadillac escalade spare tire fell off the under-carriage as i was turning into my home driveway this is a full size tire and rim approx 50# if this would have happen on the expressway or major traffic route someone could have been hurt. took the car to the dealership and they advised they never saw anything like this before and had know idea how to repair it. this spare is hung by a bolt and twisted cable both which rusted thru this is what caused the tire to fall off. my car is maintained by the dealer and has 45,000 miles on it fyi. *tr
03/01/20041304/01/2002
 There was intermittent stalling. the dealer was unable to resolve the problem when the consumer would have the vehicle towed to the dealer. the consumer felt that the vehicle was dangerous to drive. *ak the consumer smelled wires burning, the check engine was on, the seal for the rear hatch leaked water, there was a long crank with the engine when warm, there was a winding noise coming from the driver's left front tire area due to a failed bearing which destroyed the entire front differential, the a/c was not cold due to a leak, water leaked in the trunk, the mirrors would not tilt in reverse, a positive cable was loose and a bolt was stripped, the starter would not engage after waiting for a short period of time and an abnormal noise would be heard when restarted. *sc *cb
STRUCTURE - BODY - DOOR
0
 The vehicle was not installed with an alarm that sounds if any of the doors are ajar. the only door that has an alarm is the rear liftgate door. consumer feels this is very dangerous. *nlm
510/16/2002
 When the accelerator was depressed, the vehicle lurched forward. *yh the door(s) locked on their own, was unable to coordinate the clutch and accelerator, the cruise control was inoperative, the seat positioner didn't function properly, and the wiper blade was out of place. *scc
1
 Consumer states that the door locks locked by themselves while the motor was running or when motor was off and key was removed. *yh
STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS
03/01/2004210001
 While driving consumer heard noise coming through the tailgate, and found the strap assembly broke on both sides. dealership notified. *ak *nm