Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
02030700203/01/2005020307002A10014945Revised front caster and camber adjustment procedure. original not yet received. *tt05/12/2005
040310007D11/01/2005040310007E1001119720 inch wheels and tires available through gmspo. *tt updated. *nm01/10/2005
00751A01/01/200400751B10007529Steering pull, lead left on acceleration and lead right on deceleration. also includes 2004 gmc denali. *tt06/30/2004
0209501/01/200410007461Owners may inquire about the proper setup for a weight distributing hitch on vehicles equipped with rpo z55 auto ride suspension. *mj06/23/2004
0155501/01/200410005395D height specification missing from si. sit bulletin 1410632. *tt02/24/2004
03030800212/01/2005030308002B10002851Rattle/squeak from front of vehicle. *tt *ar09/26/2003
SUSPENSION - AUTOMATIC STABILITY CONTROL (ASC)
301301/01/200410008791Unwanted stabilitrak activation or stabilitrak disable message appears on the dic. *tt08/23/2004
01052500504/01/2001010885001619367Information on the new vehicle stability enhancement system (stabilitrak). *tt05/24/2001
3303/01/2001619218Subject regarding service features of the 2002 cadillac escalade. *tt05/19/2001
01088500102/01/2001619197Information on the vehicle stability enhancement system (stabilitrack) for the 2002 cadillac. *tt05/18/2001
SUSPENSION - FRONT
12060106/12/2001623518Subject regarding vehicles the front-end alignment pins missing from the upper control arm bracket. *tt10/29/2001
SUSPENSION - FRONT - SPRINGS - LEAF SPRING ASSEMBLY - U-BOLT, LEAF SPRING TO AXLE
334009/23/20063340C10020874Left front axle shaft difficult to remove. axle differential leak seal shaft. *kb01/25/2007
SUSPENSION - REAR
35253525B10016714Automatic level control inoperative due to water ingestion. *tt09/28/2005
3000A01/01/20043000B10008901Rear axle locking differential chatter shudder noise on turns. *mj08/25/2004
302801/01/200410008797Replacement tailgate cables bind at shoulder bolt. *mj08/23/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
01/04/20101000001
 I owned 2002 cadillac escalade, i bought brand new, we do not know how many times we sent this car back to dealer to fix something, i change tires every one & half year, right now we have big problem, when i drive on freeway entrance with turns, the stability light comes on, meaning time the car suddenly slows down, looks like you step on brake. i brought to dealer to check it, they still have the car, can not find what could cause that. they took it for a test drive, they know this is dangerous when you are on the road. *jb
08/23/20042
 While driving vehicle vibrated uncontrollably. consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. mechanic stated that a problem existed, but solution had not been determined at this time. *ak
1
 While driving, the vehicle drifted to the left of the highway. *jb
1
 While driving, the vehicle continuously pulled to the left. *jb
SUSPENSION - AUTOMATIC STABILITY CONTROL (ASC)
01/04/20101000001
 I owned 2002 cadillac escalade, i bought brand new, we do not know how many times we sent this car back to dealer to fix something, i change tires every one & half year, right now we have big problem, when i drive on freeway entrance with turns, the stability light comes on, meaning time the car suddenly slows down, looks like you step on brake. i brought to dealer to check it, they still have the car, can not find what could cause that. they took it for a test drive, they know this is dangerous when you are on the road. *jb
08/28/200710201/02/2006
 On 08/27/2007 my stability control system light was on in the dash board of my veicle, approached traffic light tried to stop and the brakes would not work, then the vehicle accelarated on its own. for the grace of god i was able to avoid an accident due to the traffic being light. i had my 2002 cadillac escalade towed to the nearest cadillac service shop(ken dixon, waldorf md) in the area at the time. dealer advised an issue with the abs and the stability control uni adv cost of repair $2600 or more, advised by dealer no recall on either of these issues. to date nothing has been done, the dealer still has the vehicle and has yet to return any of my calls in reference to my claim. items of issue service brakes, hydraulic: antilock- control unit/module-components-sensors vehicle speed control -linkage suspension which involves the stability control (asc)
02/21/200655000110/01/2002
 Dt*: the contact stated the service stability system light illuminated. the vehicle was taken to the dealership and the sensor was replaced the first time. the problem returned, but the dealership could not repair unless the light was illuminated while at the dealership. also, the front passenger seat belt locked up without braking. the seatbelt has been replaced 3-4 times, but the problem persist. the dealership suggested a seatbelt extension be installed, but the problem occurred no matter the size of the passenger.
04/15/20021000303/26/2002
 The stabilizer track came on while driving on dry pavement. the vehicle has been to two different dealers on two separate occasions. the first dealer could not locate a problem and the second dealer replaced the sensors and the problem continued. *jb
02/14/20041
 Inquiry about the stabilitrak system installed in the 2002 cadillac escalade suv. *ph as the right wheels touched a short patch of slush, there was a quick clockwise pivot that felt perpendicular to the highway facing to the right. possibly the stabilitrak system had reacted in a way that would spin the vehicle. *sc *jb
SUSPENSION - FRONT - WHEEL BEARING
03/01/20041304/01/2002
 There was intermittent stalling. the dealer was unable to resolve the problem when the consumer would have the vehicle towed to the dealer. the consumer felt that the vehicle was dangerous to drive. *ak the consumer smelled wires burning, the check engine was on, the seal for the rear hatch leaked water, there was a long crank with the engine when warm, there was a winding noise coming from the driver's left front tire area due to a failed bearing which destroyed the entire front differential, the a/c was not cold due to a leak, water leaked in the trunk, the mirrors would not tilt in reverse, a positive cable was loose and a bolt was stripped, the starter would not engage after waiting for a short period of time and an abnormal noise would be heard when restarted. *sc *cb