Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
337310013523Sir light on steady after bulb test and no diagnostic trouble codes (dtcs). *tt04/20/2005
05094100102/01/2006050941001A10013456Supplemental inflatable restraint (sir) light on, diagnostic trouble codes (dtc) b0026 and/or b004. to include 2003-2006 chevrolet/gmc full size pickup and utility models. *tt04/19/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
09/14/2011151000
 My service airbag came on out of the blue as i was driving, than earlier this year my airride control went out air compressor and shocks , in feb my rear bolts on the drive shaft were loose leaking fluid , my rear seat belt is malfunctioning for my son 8 years get stuck, my air conditioning is hot on one side and cold on the other cadillac changed out a module three months later. it still does the same thing but i won't take it back because that's when all the other stuff starting happening rear bolts lose lost massive fluid then the air ride went out air compressor and shocks. when we opened the air compressor up it was rusted as if it had not worked in years so i truly believe that sewelle cadillac damaged my suv everything but the air on one side was getting hot not to mention they had my truck for over 7hrs as i waited in the lobby last year lost my one of my hubs the interior paint is peeling off the video player went out in 2007 . my vehicle stays on when the doors are open and the key is off and out of the ignition the inside light switch comes on sometimes and this truck is almost paid but its a lot of money for all these things to go wrong. there is a lot more
07/16/200515000101/25/2005
 On july 16th, 2005; i was involved in a life changing, single vehicle auto accident. i struck a hill with the front right side of the vehicle with enough excessive force to flip this cadillac escalade head first. the escalade flipped twice, impacting the front of the vehicle and landing up side down. astonishingly, out of the four air bags in this vehicle, not one of them deployed. i purchased this 2004 escalade brand new and at the time of the accident it only had 15,000 miles. the vehicle is a total loss and it is utterly unbelievable that the air bags did not deploy. i was so impressed with the raved reviews, consumer reports including safety features, and stylish body that this cadillac escalade became the vehicle of my dreams. needless to say, i am very disappointed with my cadillac experience. i do not trust this vehicle enough to get into another one. i know that i am only here because god decided the spare my life. as a direct result of this accident i frequently suffer severe migraines, dizzy spells, blurred vision, memory loss, and anxiety/panic attacks all which keep me from sleeping. it is extremely difficult to commute from doctors appointments and work for fear of another accident. the next week i had severe chest, shoulder and lower back pains; all of which i am being treated for on a regular basis. i also seek treatment from a neurologist for the head injury. i believe that this vehicle has a serious problem with the air bags and gm should strongly consider investigating this matter. *jb
AIR BAGS - FRONTAL
03/01/20061850402/01/2006
 Had a front end collision with another vehicle and none of my airbags deployed. the vehicle was 4 weeks old and had 1850 miles at the time of the accident. called cadillac customer service and was given an airbag history lesson via telephone from someone that had never seen my vehicle or inspected it for damage after the accident. at the end of our conversation i was told all was ok, none of my airbags should have deployed and not to worry about it. the entire front end of my vehicle was knocked off, the frame has multiple cracks and is bent as a result of the collision and the collision center is 90% certain the vehicle is not repairable. *jb