Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| PI0639A | 03/01/2012 | 10043887 | Gm: the service stabilitrak message being displayed in dic. the stabilitrak indicator light may also be on. *js | 05/01/2012 | |
| PIT-4322D | 12/01/2010 | 10037626 | Ready | 05/31/2011 | |
| PIT-4322D | 12/01/2010 | 10037626 | Gm: there is unwanted stability action or stability light on. this can be caused by the suspension being modified. *rm | 05/31/2011 | |
| SB-08-02-35-004A | 04/01/2009 | 10030122 | General motors: the left and/or right steering wheel lower (spoke) cover is warped, loose, discolored or just fits poorly in the steering wheel. the paint finish seems to be peeling. *pe | 08/05/2009 | |
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||||
| 12-02-32-001 | 04/30/2012 | 10043850 | Gmc: hydraulic power steering leak at hose connection to steering rack. all potential leaks should be completely cleaned and indentified before attempting to repair or replace any power steering components. *js | 04/30/2012 | |
| 08-02-32-001 | 05/01/2008 | 080232001B | 10024245 | Power steering, steering wheel shudder/vibration during low speed parking maneuvers (replace power steering assembly hose) excluding pickup models with 4.3l v6 engine (vin x - rpo lu3) built prior to 5/30/07. *nj updated 5/19/08. | 03/28/2008 |
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | |||||
| 070232002 | 07/01/2009 | SB-070232002H | 10021443 | Ei07082 - power steering fluid leaking from power steering gear/rack assembly. *kb updated on 09/21/07. *nj updated 10/5/07. *nj updated 2/15/08. *nj updated 5/19/08. *nj updated 2/17/10. *pe | 04/26/2007 |
| STEERING - RACK AND PINION | |||||
| 4190 | 10022697 | Engineering information request during rear ring and pinion replacement. *nj | 09/20/2007 | ||
| STEERING - WHEEL AND HANDLE BAR | |||||
| PIT-5184 | 10/01/2012 | 10047839 | Cadillac/chevrolet/gmc: will have inoperative cruise control; inoperative or unwanted activation of radio controls; backlighting flashes, flickers or inoperative due to possible short to ground on steering wheel coil connector x2. models | 12/10/2012 | |
| SB-08-02-35-004A | 04/01/2009 | 10030122 | General motors: the left and/or right steering wheel lower (spoke) cover is warped, loose, discolored or just fits poorly in the steering wheel. the paint finish seems to be peeling. *pe | 08/05/2009 | |
| 070232008 | 11/01/2007 | 070232008A | 10023400 | Steering wheel off center while driving straight, clunk noise while turning, early front tire wear (perform torque to tighten analysis and repair as necessary) *nj updated 2/25/08. *nj | 12/07/2007 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 02/09/2009 | 26000 | 4 | 08/23/2007 |
| Tl*the contact owns a 2007 cadillac escalade. while driving at any speed and turning the steering wheel, the contact heard a loud grinding noise. the dealer could not determine the cause of the failure and provide a remedy, but stated that the vehicle was safe to drive. the contact does not want to drive the vehicle in this condition. the manufacturer stated that they were working on diagnosing the issue. the failure mileage was 26,000. 4/01/09 *nj updated 04/06/09.*jb | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 03/18/2011 | 62926 | ||
| Approximately 2 weeks (03/18/11) prior to repairs the front of the vehicle 2007 cadillac escalade had a shaking noise the slower you drove the more noise it made. we took the vehicle to the dealership who quoted $1,000 for repairs. at the time we dropped it off the service manager made us aware that there was a bulletin from general motors about the problem that it was normal wear and tear and they would not issue a recall. it was found by the dealership that the front jounce bumpers and front struts and mounts needed to be replaced. i contacted gm service line while it was still in the shop and had to pay for the repairs in order to have the vehicle to drive. i had numerous phone calls to gm and they stated normal wear and tear and your 50,000 bumper to bumper warranty does not cover it since it had 62,926 miles on it. i requested a district supervisor review and the outcome was the same. we have had cadillacs for 25+ years and some with 200,000+ miles on them and never had this type of problem and treatment from anyone. we received no satisfaction or consideration about our problem from gm except for them to repeatedly state normal wear and tear. | |||