Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
UNKNOWN OR OTHER
10-00-89-017C02/01/201110038295Ready06/14/2011
10-00-89-017C02/01/201110038295Gm: information on fixing multiple situations right the first time. *rm06/14/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
07/09/201195
 Second lemon from the texas plant. first was 07 gmc yukon with massive electrical problems. this new cadillac, also made in arlington, has had several issues with the same rear pass door, door latch, window seals and warped door frame. after multiple trips to dealer the problem still exists. both auto running board motors have needed replacing and parts have been changed out several times. after a few thousand miles all 8 lifters in the engine needed replacing and now the truck is sluggish and out of sync. the air conditioner went out after a few hundred miles and required an entire new hvac system, new hoses, mounts, vents etc. the front pass leather seat needed replacement because of poor quality. the paint in several areas has flaked and has been to the body shop three x's for paint repair. gm has been forced to take it back under the lemon law in calif. back to back problems from the texas plant on separate gm products, both brand new and driven less than 10,000 miles per year. never buy anything built in the texas plant, there seems to be big issues there.
01/21/201128
 2010 cadillac escalade was delivered to the first retail customer by a franchised general motors dealer with out the owner manual and operating instructions regarding safety and other important information on january 21, 2011. to date gm has failed to supply the requested owners manual.