Cadillac Escalade 2012
Model Escalade made in 2012 by Cadillac got 6 consumer complains. Consumer complaints with reference, among others things, to electrical system, latches/locks/linkages.
Model 2012
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 02/22/2013 | 9000 | ||
| Tl-the contact owns a 2012 cadillac escalade. the contact stated that while driving at low speeds in inclement weather and then depressed on the brakes, the vehicle accelerated instead. the contact was unable to stop the vehicle and crashed into a tree. the contact did not receive any injuries. the police were not contacted. the vehicle was later towed to a dealer. the vehicle was diagnosed and repaired sensors and re calibrated the vehicles computer. the manufacturer was contacted and they were opening an investigation. the failure and current mileages was approximately 9,000. the vin was unavailable. tb | |||
| 08/12/2012 | 3616 | 1 | |
| This vehicle has a recurring locking problem that cannot be diagnosed or corrected by the dealer. the vehicle randomly locks or unlocks while either parked or moving creating a serious safety concern, particularly when the vehicle unlocks itself while moving. we have taken this vehicle to the dealer on four (4) different occasions to correct this locking defect without success. this vehicle has been at the dealership for a total of 45 days during 2012 on account of this random locking issue. the service manager at the dealership tells us that this defect is not an isolated issue with our escalade, as others are experiencing this same unresolved problem, according to both his own experience and his conversations with the cadillac technical support personnel.. we have contacted the cadillac customer assistance center about this locking issue, to no avail. they simply deny the problem because it cannot be replicated at the dealership. they refuse to open their data base to us regarding this problem. perhaps your agency has more clout in making their data base transparent with regard to this safety issue. *tr | |||
| 08/12/2012 | 3616 | ||
| This vehicle has a recurring locking problem that cannot be diagnosed or corrected by the dealer. the vehicle randomly locks or unlocks while either parked or moving creating a serious safety concern, particularly when the vehicle unlocks itself while moving. we have taken this vehicle to the dealer on four (4) different occasions to correct this locking defect without success. this vehicle has been at the dealership for a total of 45 days during 2012 on account of this random locking issue. the service manager at the dealership tells us that this defect is not an isolated issue with our escalade, as others are experiencing this same unresolved problem, according to both his own experience and his conversations with the cadillac technichal support personel.. we have contacted the cadillac customer assistance center about this locking issue, to no avail. they simply deny the problem because it cannot be replicated at the dealership. they refuse to open their data base to us regarding this problem. perhaps your agency has more clout in making their data base transparent with regard to this safety issue. | |||
| LATCHES/LOCKS/LINKAGES | |||
| 08/12/2012 | 3616 | 1 | |
| This vehicle has a recurring locking problem that cannot be diagnosed or corrected by the dealer. the vehicle randomly locks or unlocks while either parked or moving creating a serious safety concern, particularly when the vehicle unlocks itself while moving. we have taken this vehicle to the dealer on four (4) different occasions to correct this locking defect without success. this vehicle has been at the dealership for a total of 45 days during 2012 on account of this random locking issue. the service manager at the dealership tells us that this defect is not an isolated issue with our escalade, as others are experiencing this same unresolved problem, according to both his own experience and his conversations with the cadillac technical support personnel.. we have contacted the cadillac customer assistance center about this locking issue, to no avail. they simply deny the problem because it cannot be replicated at the dealership. they refuse to open their data base to us regarding this problem. perhaps your agency has more clout in making their data base transparent with regard to this safety issue. *tr | |||