Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
05-02-32-008D06/01/201210044941General motors: diagnosing power steering concerns. in rare cases, customers may comment on a lack of steering assist when stopped or during parking lot type of maneuvers. *js08/06/2012
SB-10-02-33-00106/01/201010036545Buick/cadillac/chevrolet/gmc/oldsmobile and hummer: information on pitman arm shaft seal service kit. do not replace entire steering gear for pitman seal leak. technicians have been replacing entire steering gears due to not being able to03/28/2011
01634A01/01/200410007276Supplement to 00-02-35-003d - clunking noise under hood and can be felt in the steering wheel. *tt06/09/2004
0189701/01/200410006428Lack of steering assist or shudder during parking lot type maneuvers. *mr05/03/2004
STEERING - ELECTRIC POWER ASSIST SYSTEM
0186301/01/200410006616Lack of steering assist when stopped or during parking lot type maneuvers. *mr05/07/2004
STEERING - GEAR BOX - SHAFT PITMAN
SB-10-02-33-00106/01/201010036545Buick/cadillac/chevrolet/gmc/oldsmobile and hummer: information on pitman arm shaft seal service kit. do not replace entire steering gear for pitman seal leak. technicians have been replacing entire steering gears due to not being able to03/28/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
12/25/200857699109/12/2007
 Tl*the contact owns a 2004 cadillac escalade esv. the contact experienced issues with the steering in the vehicle while attempting to park. she noticed that the power steering would lock up, causing her to wrestle with the steering wheel to park and move the wheel to the left or right. the contact had to use great effort to turn the steering wheel. the manufacturer was notified in reference to nhtsa campaign id number 04v045000 (service brakes, hydraulic). she was referred to the dealer and they stated that she would have to repair a failure within the steering gear box before the recall repair could be performed. the repair would cost $1,100. the contact asked if she could get a second opinion at a repair shop, but the manufacturer refused. the manufacturer stated that they would not take the opinion of another mechanic into consideration, if they were not an authorized dealer. the vehicle has not been repaired. the current mileage was approximately 57,790 and failure mileage was 57,699. updated 02/05/09 *bf updated 02/09/09. *jb