Cadillac Escalade Hybrid 2008-2012

Model Escalade Hybrid made by Cadillac got 11 consumer complains as well as 30 service bulletins. Consumer complaints with reference, among others things, to air bags and engine and engine cooling. Technical service bulletines regarding digital instrument panel and electrical system.

Car model


Model 2009

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
DIGITAL INSTRUMENT PANEL
PIP-496610/01/201110042386Chevrolet/cadillac/gmc: certain vehicles experiencing erratic or inoperative speedometer or anti-lock brake system message or malfunctioning indicator light displaying in driver's information center. *pe12/06/2011
PIP-4489E01/01/201010034432Cadillac/chevrolet/gmc: service hybrid system message and or service engine soon lamp on. engineering would like information on vehicles with dtc p0c19, p0c1a, p0a78, p0a79, p0c0b, p0c0e, p0bfd, or p0bfe. retrieve and save the freeze fra11/15/2010
ELECTRICAL SYSTEM
PIT-518410/01/201210047839Cadillac/chevrolet/gmc: will have inoperative cruise control; inoperative or unwanted activation of radio controls; backlighting flashes, flickers or inoperative due to possible short to ground on steering wheel coil connector x2. models12/10/2012
PIP-496610/01/201110042386Chevrolet/cadillac/gmc: certain vehicles experiencing erratic or inoperative speedometer or anti-lock brake system message or malfunctioning indicator light displaying in driver's information center. *pe12/06/2011
PIT-504311/01/201010037572Ready05/25/2011
PIT-504311/01/201010037572Gm: on some hybrid vehicles after updating software there is an internal trouble code stored and it won't go away. *rm05/25/2011
PIT-4808D08/01/2009PIT-4808G10030731Cadillac/chevrolet/gmc: on rare occasions, a vehicle may stall and a ses light may set accompanied by one or all of the following codes, p061b; p0afa; p0bbd. in most cases the vehicle will restart, but the ses lamp will remain illuminated11/23/2009
ELECTRICAL SYSTEM - SOFTWARE
PIT-504311/01/201010037572Gm: on some hybrid vehicles after updating software there is an internal trouble code stored and it won't go away. *rm05/25/2011
PIT-504311/01/201010037572Ready05/25/2011
ELECTRONIC STABILITY CONTROL
PIT-5120-A09/01/201210047479Gmc/chevrolet/cadillac: instrument panel messages regarding stabilitrak message, traction control message, service brake system message, is off and gauges, in various modules low speed settings, are inoperative. models 2007-13 all escala11/28/2012
ENGINE AND ENGINE COOLING - ENGINE
PIT-504311/01/201010037572Gm: on some hybrid vehicles after updating software there is an internal trouble code stored and it won't go away. *rm05/25/2011
PIT-504311/01/201010037572Ready05/25/2011
PIP-4489E01/01/201010034432Cadillac/chevrolet/gmc: service hybrid system message and or service engine soon lamp on. engineering would like information on vehicles with dtc p0c19, p0c1a, p0a78, p0a79, p0c0b, p0c0e, p0bfd, or p0bfe. retrieve and save the freeze fra11/15/2010
PIT-4808D08/01/2009PIT-4808G10030731Cadillac/chevrolet/gmc: on rare occasions, a vehicle may stall and a ses light may set accompanied by one or all of the following codes, p061b; p0afa; p0bbd. in most cases the vehicle will restart, but the ses lamp will remain illuminated11/23/2009
POWER TRAIN
PIT-485308/01/2009PIT-4853B10030687Cadillac/chevrolet/gmc: concerns regarding vehicles no crank; loss of high speed lan or multiple u codes in several modules; loss of the powertrain expansion bus or multiple u codes in several hybrid modules; ses lamp, service brake system11/10/2009
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
08-07-30-021G03/01/201210043829Gm: loss of high speed gmlan communications, intermittent no crank, ip gage fluctuation, intermittent door look cycling, intermittent chime operation, various ip warning lamps illuminated, transmission may not shift, communication dtcs u00704/27/2012
POWER TRAIN - AXLE ASSEMBLY
PIP501504/01/201210044243Gm: click tick whirl noise from rear axle. the noise may be present on acceleration, deceleration, or when there is a torque reversal in the drive-line (acceleration to deceleration). also included escalade hybrid model years 2008/2010/20105/24/2012
SEAT BELTS - FRONT - RETRACTOR
05-09-40-002E10/01/201010037184Gm: service bulletin explaining when the safety belts are supposed to lock. *rm05/11/2011
05-09-40-002E10/01/201010037184Ready05/11/2011
SEAT BELTS - FRONT - WEBBING
05-09-40-002E10/01/201010037184Gm: service bulletin explaining when the safety belts are supposed to lock. *rm05/11/2011
05-09-40-002E10/01/201010037184Ready05/11/2011
SERVICE BRAKES, AIR - ANTILOCK
PIT-485308/01/2009PIT-4853B10030687Cadillac/chevrolet/gmc: concerns regarding vehicles no crank; loss of high speed lan or multiple u codes in several modules; loss of the powertrain expansion bus or multiple u codes in several hybrid modules; ses lamp, service brake system11/10/2009
SERVICE BRAKES, AIR - ANTILOCK - ABS WARNING LIGHT
PIP-496610/01/201110042386Chevrolet/cadillac/gmc: certain vehicles experiencing erratic or inoperative speedometer or anti-lock brake system message or malfunctioning indicator light displaying in driver's information center. *pe12/06/2011
SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT
PIP-496610/01/201110042386Chevrolet/cadillac/gmc: certain vehicles experiencing erratic or inoperative speedometer or anti-lock brake system message or malfunctioning indicator light displaying in driver's information center. *pe12/06/2011
STEERING - WHEEL AND HANDLE BAR
PIT-518410/01/201210047839Cadillac/chevrolet/gmc: will have inoperative cruise control; inoperative or unwanted activation of radio controls; backlighting flashes, flickers or inoperative due to possible short to ground on steering wheel coil connector x2. models12/10/2012
STRUCTURE - FRAME AND MEMBERS
PIT-3749D11/01/201010037570Ready05/25/2011
PIT-3749D11/01/201010037570Gm: on some truck models there is some frame corrosion. *rm05/25/2011
SUSPENSION - AUTOMATIC STABILITY CONTROL (ASC)
PIT-5120-A09/01/201210047479Gmc/chevrolet/cadillac: instrument panel messages regarding stabilitrak message, traction control message, service brake system message, is off and gauges, in various modules low speed settings, are inoperative. models 2007-13 all escala11/28/2012
TRACTION CONTROL SYSTEM
PIT-5120-A09/01/201210047479Gmc/chevrolet/cadillac: instrument panel messages regarding stabilitrak message, traction control message, service brake system message, is off and gauges, in various modules low speed settings, are inoperative. models 2007-13 all escala11/28/2012
VEHICLE SPEED CONTROL - CRUISE CONTROL
PIT-517909/01/201210047459Cadillac/gmc/chevrolet: information on cruise control being inoperative due to bpp circuit signal and/or tcc/cruise brake pedal parameters, when brake pedal is released but shows applied. models 2007-2013 all escalades, avalanche, silver11/28/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS - SIDE/WINDOW
12/03/200955001
 2009 cadillac escalade hybrid side airbags went off late in crash and caused more injury, frame did not hold due to extra hybrid weight, onstar would not function tw*
ENGINE AND ENGINE COOLING
11/24/201029529
 The engine has stalled with a warning on message center saying, reduced engine power and oil pressure low. turn off engine. the suv will also go dead when trying to start the engine sometimes. after waiting a few seconds and turning the ignition key again, the suv will crank. the vehicle has been taken to the dealership 7 times with consecutive check engine lights illuminating within hours after the repair. diagnostic trouble codes have reported multiple sensors failing, including the knock sensor on bank 1 (three times). the problem has not been corrected, as the knock sensor has failed and the car would need to be returned for the 8th repair in less than three months.
EQUIPMENT
12/03/200955001
 2009 cadillac escalade hybrid side airbags went off late in crash and caused more injury, frame did not hold due to extra hybrid weight, onstar would not function tw*
SERVICE BRAKES, ELECTRIC
08/16/201152612
 I drive a 2009 cadillac escalade hybrid. the power on the brakes went out, to where i only had about 5% breaking power. luckily there was no one in front of me and i was going slow, so no accident was caused. three error codes came up on my dashboard, service traction control, service stabilitrak, and service breaks soon. i had my vehicle towed to the nearest cadillac dealership. this is the second time i have lost my breaks while driving. the first time it happened, everything started up normal again and worked after i turned off the engine and turned it back on. after the first incident, i took it to the dealership but they could not recreate the problem. now after this incident i am scared to drive that car. having my brakes give out while driving is the most scary thing that's ever happened to me and is not an issue that can go unresolved. the worst part about this is after researching the issue on the internet and forums, other general motors (gm) hybrid owners have had the same issues with losing the breaking system. exactly the same issue! some have fallen under the lemon law and have gotten new vehicles. i am not sure what my vehicle falls under but i am waiting to find out. in the meantime this issue needs to be investigated because this is not the air conditioning going out or a minor defect, this is a life and death situation. from my investigations, this is not an isolated situation and i wonder why there hasn't been some kind of recall. please google search gm hybrid brake issues and you will find many others all experiencing the same problem. please help as not only my life but the life of others are in danger if nothing is done about this.
STRUCTURE - FRAME AND MEMBERS
12/03/200955001
 2009 cadillac escalade hybrid side airbags went off late in crash and caused more injury, frame did not hold due to extra hybrid weight, onstar would not function tw*