Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - WHEEL AND HANDLE BAR | |||||
| 9709013202B | 09/01/1997 | 54328 | Experiencing intermittent steering column snap or click noise when turning. *yc | 03/30/1998 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING | ||||||
| RQ03001 | GENERAL MOTORS CORP. | 01/02/2003 | 09/15/2003 | POWER RACK AND PINION STEERING FAILURE | ||
| Gm conducted a safety recall (nhtsa # 02v286) to address a steering defect pertaining to a lower pinion bearing (lpb) within the rack and pinion steering gear (r&p). the recall covered 1,159,156 model year 1997-1998 pontiac grand prix vehicles built between march 1, 1996 and october 31, 1997, 1996-1998 pontiac trans sport, chevrolet lumina apv, chevrolet venture, oldsmobile silhouette minivans, and chevrolet cavalier and pontiac sunfire sedans built between january 1, 1996 and october 31, 1997.odi opened this rq after receiving reports that other vehicles were exhibiting the same symptoms as the recalled vehicles.based on odi's review of technical and complaint data collected during the rq, the w-cars are associated with either a higher steering complaint rate or a higher lpb failure rate than the other vehicles investigated under the rq and are above or near the rates for the recalled vehicles.thus, odi will further examine the w-cars (1996-1997 oldsmobile cutlass supreme, 1996-1998 buick regal, chevrolet lumina, chevrolet monte carlo, 1997-1998 buick century, and 1998 oldsmobile intrigue) under a new investigation, engineering analysis (ea)03-019. | ||||||
| STEERING - RACK AND PINION | ||||||
| RQ03001 | GENERAL MOTORS CORP. | 01/02/2003 | 09/15/2003 | POWER RACK AND PINION STEERING FAILURE | ||
| Gm conducted a safety recall (nhtsa # 02v286) to address a steering defect pertaining to a lower pinion bearing (lpb) within the rack and pinion steering gear (r&p). the recall covered 1,159,156 model year 1997-1998 pontiac grand prix vehicles built between march 1, 1996 and october 31, 1997, 1996-1998 pontiac trans sport, chevrolet lumina apv, chevrolet venture, oldsmobile silhouette minivans, and chevrolet cavalier and pontiac sunfire sedans built between january 1, 1996 and october 31, 1997.odi opened this rq after receiving reports that other vehicles were exhibiting the same symptoms as the recalled vehicles.based on odi's review of technical and complaint data collected during the rq, the w-cars are associated with either a higher steering complaint rate or a higher lpb failure rate than the other vehicles investigated under the rq and are above or near the rates for the recalled vehicles.thus, odi will further examine the w-cars (1996-1997 oldsmobile cutlass supreme, 1996-1998 buick regal, chevrolet lumina, chevrolet monte carlo, 1997-1998 buick century, and 1998 oldsmobile intrigue) under a new investigation, engineering analysis (ea)03-019. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 03/07/2000 | 2 | 03/01/1998 | |
| The steering mechanism vibrates when the vehicle is turned at low speeds due to worn steering gear. the first failure, the power steering gear and pump was replaced. the second, consumer is being told it needs replacing again. *jg | |||
| 08/31/1997 | 4 | ||
| While entering garage steering froze, driver was not able to complete turn, vehicle lost control, hit another cadillac and garage door, causing extensive damage. also battery failed several times while driving. *ak | |||
| 01/15/1997 | |||
| Steering failure, when driving at any speed continues to pull to the left, causing oversteering, in for repairs 9 times, will provide repair bill. *ak | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 06/12/1999 | |||
| Consumer was making a right turn when the steering locked up in the middle of the road. this was a rainny day, dealer says the power steering belts slips in the rain, and replaced . 22328 miles at this time. | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 03/07/2000 | 2 | 03/01/1998 | |
| The steering mechanism vibrates when the vehicle is turned at low speeds due to worn steering gear. the first failure, the power steering gear and pump was replaced. the second, consumer is being told it needs replacing again. *jg | |||
| 08/01/1999 | |||
| While driving in rainy weather conditions steering locks up. dealer claims that power steering belts slip in the rain *ak | |||
| 10/09/1996 | 1 | 07/03/1996 | |
| Power steering belt came off, causing power steering failure. | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 10/25/1999 | 4 | 05/01/1999 | |
| Power steering loss during heavy rain | |||
| 10/15/1999 | 2 | 06/01/1998 | |
| While driving the vehicle stalls unexpectedly with loss of steering control. may cause or be cause of accident. have been to dlr 2x in past but unable to duplicate and find cause of problem. | |||
| 12/01/1998 | 1 | ||
| Power steering failed. | |||
| 11/10/1998 | |||
| The consumer has been experiencing problems with accelerator. accelerator stuck while driving. thier rpm stayed around 2000. in addition, power steering failed. the manufacturer has been contacted. *ak | |||
| When driving in rain or through a puddle, there was a temporary loss of power steering and the vehicle was extremely hard to handle. | |||
| 02/10/1997 | 2 | 12/16/1995 | |
| Steering failed twice in rainy weather. | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 01/26/1998 | |||
| Intermittently when making a turn the steering wheel will turn about 5 degrees and lock up . the dealer is not able to duplicate the problem. ak | |||
| 09/05/1997 | 4 | ||
| Pulling into garage could not turn steering wheel. did not straighten up to enter into garage. lost control of vehicle. hit another vehicle & a garage. took to dealer. happened 3 times already. *ak | |||
| 07/06/1997 | 0 | ||
| Driving vehicle about 45mph when the steering wheel suddenly locked up; very hard to steer; wife helped steer to side of rd.; called cadillac helpline & told 96 chasiss put on 95 body frame & caused water to be thrown on belts from tires, that's reason for steering problem. *ak | |||
| 06/10/1997 | |||
| When driving in wet weather conditions, and upon making a left hand turn, the steering wheel locked up. consumer has contacted the dealer. *ak | |||