Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EXTERIOR LIGHTING | |||
| 01/02/2003 | 1 | 10/09/1996 | |
| 1997 cadillac rear light housings is a defective design. these housings continually leak causing excessive moisture to be trapped. we had delivery on our sts on 10/09/96. these housing were replaced under warranty on 2/18/97 due to this problem. again on 3/25/98, these housings were replaced under warranty due to same problem. the moisture problem continued and when presented to dealer on 09/07/01 for service, we were told that this was a normal condition and cadillac has washed its hands with no replacement. they have implied that this a defective design and can only be fixed by replacement, but at owner's cost. now, this problem has continually got worse resulting in corrosion in light bulb sockets causing light failure. i am concerned that this moisture will eventually cause a electrical short resulting in a fire, etc. or visibility concerns for on coming vehicles. is cadillac waiting for an accident caused by these conditions before they react????? also reference to odi id#10014105,8008955,8008954. *jb | |||
| 04/17/2002 | 1 | ||
| Consumer states that brake lights and back up lights are getting a lot of moisture on them, making it diffcuilt for other vehicles to know when consumers vehicle is stopping or at a stop or when vehicle is backing up.*jb *tt | |||
| EXTERIOR LIGHTING - BACK UP LIGHTS | |||
| 04/17/2002 | 1 | ||
| Consumer states that brake lights and back up lights are getting a lot of moisture on them, making it diffcuilt for other vehicles to know when consumers vehicle is stopping or at a stop or when vehicle is backing up.*jb *tt | |||
| 04/17/2002 | 3 | 04/07/2002 | |
| Consumer states that back up lights are getting too much moisture making it hard for other vehicles to know when vehicle is backing up.*jb. consumer states tail lights are also getting moisture in them.*jb | |||
| 09/05/1997 | 1 | 01/17/1997 | |
| Back up lamp assembly failed. *yc | |||
| EXTERIOR LIGHTING - BRAKE LIGHTS | |||
| 04/17/2002 | 1 | ||
| Consumer states that brake lights and back up lights are getting a lot of moisture on them, making it diffcuilt for other vehicles to know when consumers vehicle is stopping or at a stop or when vehicle is backing up.*jb *tt | |||
| EXTERIOR LIGHTING - TAIL LIGHTS | |||
| 01/10/2003 | |||
| I purchased a 1997 cadillac sts with all options. the car had just about everything go wrong with it, including it requiring a new engine. many of the problems early on were under warranty, but later ones weren't. however, the most disturbing problem was the rear tail light assemblies. they do not seal properly and allow water to seep in. this causes corrosion of the bulb sockets and eventually causes a short that blows a fuse, extinguishing the tail lights. obviously, this is a major safety concern and the driver has no way of knowing there is an impending failure. cadillac customer service acknowledged to me on several occasions that there is no known cure other than replacement and that the problem exists on several years of that model. the replacement cost is $500 per set of tail lights and there is no guarantee it will last or how long it will last. on e of the methods people have used in an attempt to cure the alleviate the problem is to drill holes in the bottom of the lens to allow water to escape. when i last talked to the cadillac customer service, they would not allow me to talk to the avm (zone manager for this district), nor would they offer to work with me on replacing the tail light assemblies. i believe this is a critical safety issue that must be addressed by general motors, especially since the customer service readily admits it is a problem and there is no known cure other than replacement at the customers expense. incidentally, the tail light assemblies were replaced once under warranty when i took the car in for a completely unrelated problem. so, that is evidence the problem was well known by both gm and the dealership network. *nlm | |||
| 04/17/2002 | 3 | 04/07/2002 | |
| Consumer states that back up lights are getting too much moisture making it hard for other vehicles to know when vehicle is backing up.*jb. consumer states tail lights are also getting moisture in them.*jb | |||
| 11/01/1998 | 1 | 09/01/1996 | |
| Light bulb in the rear tail light. | |||
| EXTERIOR LIGHTING - TURN SIGNAL | |||
| 06/01/1998 | 1 | 06/01/1997 | |
| Turn indicator failed. nlm | |||