Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING - LINKAGES - TIE ROD ASSEMBLY
03023204911/01/200310004765Release of new outer tie rod ends for service. *tt01/06/2004

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
STEERING
RQ03001GENERAL MOTORS CORP.01/02/200309/15/2003POWER RACK AND PINION STEERING FAILURE
 Gm conducted a safety recall (nhtsa # 02v286) to address a steering defect pertaining to a lower pinion bearing (lpb) within the rack and pinion steering gear (r&p). the recall covered 1,159,156 model year 1997-1998 pontiac grand prix vehicles built between march 1, 1996 and october 31, 1997, 1996-1998 pontiac trans sport, chevrolet lumina apv, chevrolet venture, oldsmobile silhouette minivans, and chevrolet cavalier and pontiac sunfire sedans built between january 1, 1996 and october 31, 1997.odi opened this rq after receiving reports that other vehicles were exhibiting the same symptoms as the recalled vehicles.based on odi's review of technical and complaint data collected during the rq, the w-cars are associated with either a higher steering complaint rate or a higher lpb failure rate than the other vehicles investigated under the rq and are above or near the rates for the recalled vehicles.thus, odi will further examine the w-cars (1996-1997 oldsmobile cutlass supreme, 1996-1998 buick regal, chevrolet lumina, chevrolet monte carlo, 1997-1998 buick century, and 1998 oldsmobile intrigue) under a new investigation, engineering analysis (ea)03-019.
STEERING - RACK AND PINION
RQ03001GENERAL MOTORS CORP.01/02/200309/15/2003POWER RACK AND PINION STEERING FAILURE
 Gm conducted a safety recall (nhtsa # 02v286) to address a steering defect pertaining to a lower pinion bearing (lpb) within the rack and pinion steering gear (r&p). the recall covered 1,159,156 model year 1997-1998 pontiac grand prix vehicles built between march 1, 1996 and october 31, 1997, 1996-1998 pontiac trans sport, chevrolet lumina apv, chevrolet venture, oldsmobile silhouette minivans, and chevrolet cavalier and pontiac sunfire sedans built between january 1, 1996 and october 31, 1997.odi opened this rq after receiving reports that other vehicles were exhibiting the same symptoms as the recalled vehicles.based on odi's review of technical and complaint data collected during the rq, the w-cars are associated with either a higher steering complaint rate or a higher lpb failure rate than the other vehicles investigated under the rq and are above or near the rates for the recalled vehicles.thus, odi will further examine the w-cars (1996-1997 oldsmobile cutlass supreme, 1996-1998 buick regal, chevrolet lumina, chevrolet monte carlo, 1997-1998 buick century, and 1998 oldsmobile intrigue) under a new investigation, engineering analysis (ea)03-019.

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
04/06/2009870001
 97 cadillac seville,cluncking in front end ,rack and pinion,can feel the noise coming from inside the rack and pinion. steering seems to lock up while driving straight or in a turn. *tr
07/04/2008130000
 Tl*the contact owns a 1997 cadillac seville. while driving approximately 65 mph, the contact experienced difficulty turning the steering wheel. the vehicle failed to respond. there were no warning lights illuminated on the instrument panel. the vehicle has not been taken to an authorized dealer for repair. the contact was concerned of the safety risk involved. the failure mileage was 130,000 and current mileage was 130,020.
10/23/2003100300106/22/2003
 1997 seville sts while starting turn from a stop the traction control applies the brakes skids the tires, takes away the ability to steer and decelerates the engine, this also occurs when doing the posted speed limit (70) mph. the book requires drivers to pull over and turn car off then restart, doing this on the freeway permits this to occur at high way speeds. went to dealer, they say to replace the steering sensor, called manufacturer they say too bad consumer. *la
09/05/19974
 Driving 60mph w/cruise control on; brakes making noises on & off; smelled something burning. got out vehicle & noticed brakes & hub cap on driver's side hot; steering vibrates all the time; cruise control went out. took to dealer for repairs. *ak
STEERING - COLUMN
07/01/200557062112/18/2000
 Smoke and smell of electrical fire coming from steering column. immediately took to gm cadillac dealer. they were aware of the problem as they have corrected the problem in other cadillac's several times. the turnsignal switch melted. they replaced turnsignal switch & canceling cams. reaseembled and tested. price: $392.47
STEERING - HYDRAULIC POWER ASSIST - PUMP
03/15/20002
 Power steering pump went out while driving, had to be replaced. in july 2002 pump failed again while driving 20 mph.*ak
11/17/1998
 While driving down a side street turned into a parking lot on a rainy day and power steering froze, was not able to turn the wheel. contacted dealer , and he replaced the power steering belt. *ak
112/01/1996
 Power steering belt continually comes off when driving over water puddles. mjs
STEERING - HYDRAULIC POWER ASSIST SYSTEM
07/20/2004860003005/20/2004
 1997 cadillac seville sts power steering failed while making a left turn. steering effort increased instantly and caused the car to run off the road, no damage or injury fortunately as the speed was low. steering to the right is comparatively normal but steering to the left requires as much force as i can muster, worse at slower speeds (such as parking or turning left form a stop or crawl). i did some research and found large numbers of cadillacs with the same problem and that it is not confined to them alone, in fact there seems to be a large quantity of gm products that have the same thing happen, some involving injury accidents. *la
12/26/2003122440105/16/2003
 Power steering locks up / fails only turning left in 1997 cadillac seville sts. happened all of a sudden, nearly crashed. *ak
STEERING - RACK AND PINION
06/20/200593400605/12/2004
 While driving and going around corners the steering veers to one side or another suddenly. there is also strange noises coming from the front end when going over bumps. if this happens at a high speed i may not be able to control it and something serious could happen. this seems related to other 1997 gm rack and pinion failures that i have researched. will have the rack and pinion replaced.
02/15/200487650108/15/2003
 In my 1997 cadillac sts the steering gear went bad. during a left turn it will intermittently become harder to complete a left turn. turning right is fine. over 800000 gm cars were recalled in 1997 for this same problem however cadillac is not one of them. when i contacted gm they told me that there was nothing they could do. when in a vehicle i feel it is important to be able to predict the resistance of the steering wheel as it may pertain to my and others future safety. *nm
02/18/200486000312/14/2003
 Car would not steer to the left steering locked up on my wife after steering wheel was turn to the right.had to have car towed home.can not drive it.
01/11/200353353112/28/1999
 When turning left the power steering is not working but works to the right. then it seems to work alright a few times then quit again when turning left. it is so hard to turn that i have parked the car.
05/13/1998
 While driving the rack and pinion broke. vehicle was hit prior to this at the front finder on the driver's side. the dealer has repaired the vehicle. *ak
STEERING - RACK AND PINION - RACK
112/01/1998
 Power steering rack failed. mjs