Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 030236002 | 08/01/2003 | 10012577 | Revised steering wheel position sensor or steering shaft lower bearing replacement procedure and steering wheel position sensor centering procedure. *eh | 03/07/2005 | |
| 01263 | 01/01/2004 | 01263A | 10007631 | Steering clunk noise. *mj | 07/06/2004 |
| 010235009A | 08/01/2003 | 0010235009 | 10004353 | Steering column to instrument panel fastener removal. *tt | 12/03/2003 |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 010301 | 03/01/2001 | 619248 | Information message concerning the power steering system applicable to 1998 through 2000 model year cadillacs. *tt | 05/21/2001 | |
| 010301 | 03/01/2001 | 619249 | Concerns with the power steering systems. *tt | 05/21/2001 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030232049 | 11/01/2003 | 10004765 | Release of new outer tie rod ends for service. *tt | 01/06/2004 | |
| STEERING - WHEEL AND HANDLE BAR | |||||
| 020235004 | 05/01/2002 | 634919 | Concerns with clunk / rattle noise from lower steering column area when traveling over road bumps. *tt | 10/10/2002 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING | ||||||
| RQ03001 | GENERAL MOTORS CORP. | 01/02/2003 | 09/15/2003 | POWER RACK AND PINION STEERING FAILURE | ||
| Gm conducted a safety recall (nhtsa # 02v286) to address a steering defect pertaining to a lower pinion bearing (lpb) within the rack and pinion steering gear (r&p). the recall covered 1,159,156 model year 1997-1998 pontiac grand prix vehicles built between march 1, 1996 and october 31, 1997, 1996-1998 pontiac trans sport, chevrolet lumina apv, chevrolet venture, oldsmobile silhouette minivans, and chevrolet cavalier and pontiac sunfire sedans built between january 1, 1996 and october 31, 1997.odi opened this rq after receiving reports that other vehicles were exhibiting the same symptoms as the recalled vehicles.based on odi's review of technical and complaint data collected during the rq, the w-cars are associated with either a higher steering complaint rate or a higher lpb failure rate than the other vehicles investigated under the rq and are above or near the rates for the recalled vehicles.thus, odi will further examine the w-cars (1996-1997 oldsmobile cutlass supreme, 1996-1998 buick regal, chevrolet lumina, chevrolet monte carlo, 1997-1998 buick century, and 1998 oldsmobile intrigue) under a new investigation, engineering analysis (ea)03-019. | ||||||
| STEERING - RACK AND PINION | ||||||
| RQ03001 | GENERAL MOTORS CORP. | 01/02/2003 | 09/15/2003 | POWER RACK AND PINION STEERING FAILURE | ||
| Gm conducted a safety recall (nhtsa # 02v286) to address a steering defect pertaining to a lower pinion bearing (lpb) within the rack and pinion steering gear (r&p). the recall covered 1,159,156 model year 1997-1998 pontiac grand prix vehicles built between march 1, 1996 and october 31, 1997, 1996-1998 pontiac trans sport, chevrolet lumina apv, chevrolet venture, oldsmobile silhouette minivans, and chevrolet cavalier and pontiac sunfire sedans built between january 1, 1996 and october 31, 1997.odi opened this rq after receiving reports that other vehicles were exhibiting the same symptoms as the recalled vehicles.based on odi's review of technical and complaint data collected during the rq, the w-cars are associated with either a higher steering complaint rate or a higher lpb failure rate than the other vehicles investigated under the rq and are above or near the rates for the recalled vehicles.thus, odi will further examine the w-cars (1996-1997 oldsmobile cutlass supreme, 1996-1998 buick regal, chevrolet lumina, chevrolet monte carlo, 1997-1998 buick century, and 1998 oldsmobile intrigue) under a new investigation, engineering analysis (ea)03-019. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 05/01/2009 | 85000 | ||
| Tl- the contact owns a 1998 cadillac seville. while driving approximately 30 mph, the contact heard a loud whining noise coming from the steering wheel. the steering wheel became difficult to maneuver as the wheel seized without warning. the contact stated that as the steering failed, another vehicle crashed into the rear of her vehicle. there were no reported injuries. the vehicle was taken to an independent mechanic for diagnostic testing. the contact was not aware of what repairs would be needed. the vehicle was not repaired. the approximate failure mileage was 85,000. kmj | |||
| 05/01/2009 | 85000 | ||
| Tl- the contact owns a 1998 cadillac seville. while driving at approximately 30 mph the contact heard a loud whining noise coming from the steering. the steering wheel became difficult to maneuver when the steering wheel locked. the contact stated the vehicle located in back of her crashed into her vehicle when the steering went out. the vehicle was taken to an independent mechanic for diagnostic. the contact was not aware of the repairs necessary. the vehicle was not repaired. the approximate failure mileage was 85,000. ds | |||
| 05/01/1999 | 2 | ||
| Steering assembly mechanism failed in 1998, resulting in the inability to steer, anti lock brakes failed may 1999. accident occured resulting in injury. (attorney for consumer). mjs | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 07/02/2003 | 1 | 04/10/1998 | |
| While driving driver turned the steering wheel and heard a noise. vehicle lost steering power. the vehicle was taken to the dealer, who stated that steering gear housing was busted. the dealer repaired the problem. *ak | |||
| 10/01/1999 | 1 | ||
| Steering gear assembly came completely off the frame causing complete loss of steering control. nlm | |||
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | |||
| 11/25/2002 | 55000 | 1 | |
| When making a right turn the vehicle lost power steering and the mount broke. ts the steering is very stiff when turning at lower speeds. *jg | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 11/26/2002 | 56212 | 1 | |
| The power steering was very stiff, and the power steering pump was replaced. the front motor mount broke and hat to be replaced. front brakes were worn to the sensor and had to be relined.*tt *jb | |||
| STEERING - RACK AND PINION | |||
| 05/20/2006 | 65000 | 2 | 10/31/2000 |
| Two (2) gm oem rack and pinion replacements required within an 18 month time frame due to part failures. steering wheel became unresponsive on interstate resulting in a near crash. *jb | |||
| 07/06/2007 | 134890 | 1 | 04/23/2005 |
| Power rack and pinion failure. *ak | |||
| 05/14/2003 | 3 | ||
| Loss of steering control while driving. vehicle towed to dealer who informed consumer that the cause was rack and pinion failure. repairs made, but problem is still recurring. the replacement part that was mailed to mechanic arrived broken. six months later, same problem occurred, awaiting response from gm/cadillac about reimbursement.*ak | |||
| 03/01/1998 | 03/06/1998 | ||
| Loss of steering control while driving. vehicle towed to dealer who informed consumer that the cause was rack and pinon failure. repairs made, but problem is still reoccurring. *ak *ml | |||