Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRONIC STABILITY CONTROL | |||
| 09/03/2012 | 11200 | 1 | |
| Every time i start my car i get service brake assist and service stability sys and i called my mechanic and he said he has read a lot of complaints about this. after researching i did not want to go spend a lot of time and money since it seams no one has the answer to our problem. my car seams to run good it is just scary to think there might be something really wrong with my car. i hope you guys can get the answer to our problem [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 09/03/2012 | 11200 | ||
| Every time i start my car i get service brake assist and service stability sys and i called my mechanic and he said he has read a lot of complaints about this. after researching i did not want to go spend a lot of time and money since it seams no one has the answer to our problem. my car seams to run good it is just scary to think there might be something really wrong with my car. i hope you guys can get the answer to our problem thank you terri gulley bladerunner1@insightbb.com 812-288-6993 | |||
| 11/07/2011 | 130000 | ||
| Electronic stability control turns itself on for no reason and causes steering issues. at high speeds this could lead to a serious accident. i am affraid to drive my car. i have been to the dealership and they act like they have never heard of this problem before, but i have seen and heard of other cases. please look into this. | |||
| 09/08/2010 | 84652 | ||
| When driving the car begins to shake and pulls hard to the right. at the same time the stability system engaged message pops up. it does this constantly, i never take a drive without the message appearing. this morning the same happened on the way to work, but the worst ever. i almost lost control of the car and swerved in front of a school bus on the freeway. i attempted to accelerate but the car acted like a combination of having a flat tire and running out of gas. reading cadillac srx problem with stability system thread on edmunds.com, i realize that this is a manufacturing issue. thankfully no one has died yet, but after this mornings incident, the outcome if i would have hit the school bus going 60 on the freeway, could have been tragic. | |||
| 02/13/2007 | |||
| Having probelms with my cadillac srx 2004 model, it seems many are... my traction/ stability control came on going 70 mph up a hill (which i live in a valley so if you go off the road you might drop 100 ft) with a vehicle behind me, my vehicle wouldn't accelerate the vehicle behind me almost rear ended me and my 3 children, when i finally got it to the shoulder and stopped it began idleing very rough, i turned off the vehicle waited a few min and turned it back on and all was fine, this is very unsafe!! this problem needs to be investigated and recalled before someone gets killed!! we called the gm dealership that we recently had replace our transfer case (for yet again another reoccuring problem in this vehicle) and were told to wait until it happens a few more times before bringing it in?!? this is my only transportation and it is parked, i refuse to put my children in an unsafe vehicle i'd rather walk! | |||
| 04/03/2011 | 105000 | ||
| While driving on a straight stretch of interstate on dry pavement, the stability system intermittently engages causing the abs to engage. the vehicle will veer to one side (has gone both r and l) as the abs applies the brakes and the stability system attempts to correct for a problem that doesnt exist. the stability system engaged message appears on the touch screen. additionally, the stability system will engage (again, stability system engaged message appears) without the abs engaging. this will often cause a slight course correction, but no dramatic veer to one side. the abs recently engaged 2 times during a 90 mile trip with the stability system engaging (no abs) an additional 6-8 times. at no point were road conditions impared in any way. weather was mid 60s-low 70's and sunny. the issue occured without the crusie control on (first time, abs engaged) and with the cruise control on(abs never engaged). when the abs engaged, the vehicle would veer enough to move partially into another lane. had there been more traffic, i could have easily been involved in an accident at highway speeds. speeds at the time of the incidents varied from 55-70. | |||
| 01/01/2011 | 79000 | ||
| Tl-the contact owns a 2004 cadillac srx. the contact stated that while driving approximately 55 mph he noticed that the service stability system would appear on the instrumental panel. after this warning appears the vehicle would start to veer either to the left or the right. the vehicle has not been inspected by a dealer nor has it been repaired. the failure mileage was approximately 79,000. tb | |||
| 01/05/2009 | 65000 | ||
| My traction control/stability system will engage while i am driving down the road unless i manually disable it. this could very easily cause an accident because the car will be jerked and pulled either to the left or right. it began in january of 2009 and continues to do this even after trying many things to fix the problem. | |||
| 10/10/2010 | 60000 | ||
| My 2004 cadillac srx when driving at highway speeds at approximatly 65 mph, the stability control system engages causing the driver to lose control of the vehicle for several seconds. car vibrates, steering wheel stiffens where you can not stear, brakes are engaged, and slows down 5-10 mph instantly causing traffic behind you to back up and could run into you. if it were to happen in wet conditions the vehicle will lose control and spin into traffic causing serious injury or death. it is very scary. it happens almost every five miles and stability control must be disengaged to prevent from happening. | |||
| 09/30/2010 | 75662 | ||
| I have a 2004 cadillac srx. a few days ago the stability system engaged message started appearing on the display screen. it is occuring several times as i drive. the car all of a sudden makes a noise and jerks and the message flashes. this happens on the highway and general roads. it's scary and i feel unsafe in the car with my young children. | |||
| 09/09/2010 | 40000 | ||
| 2004 cadillac srx has service stabiility control message come up and reading several forums, seems to be a common occurance with these vehicles. from what i've read, the condition gets worse to the point of endangering the driver and passengers. there needs to be a recall to fix this problem before people start getting injured. also keep getting check tire pressure warning without the tires being low. | |||
| 06/26/2010 | 50000 | ||
| I have a 2004 cadillac srx that continually gives me a stability control engaged on the navigation system screen. when this happens the brakes start to lock. i have done some research on the internet and have found that this is a common problem with the 2004. the dealership can not find the problem to fix it and suggested i get new tires that came from gm back on the car instead of the tires i have now that have been on the car for a year. if the tires were a problem, it should have started a year ago when i got new tires. i have had the tires rebalanced and proper air put in them and the problem still exists. i have talked with several tire experts and no one has ever heard that you can only put one type of tire on the cadillac's. i put the same size just a different brand to quite the road noise in the car. i don't know who to turn to at this point. it makes is very uncomfortable driving a car when you do not know when this will engage and make the car feel unstable. i'm afraid to let my wife drive it at this time and this is our family car. | |||
| 06/05/2010 | |||
| Cadillac srx 2004, the stabilizer keeps engaging and when it engages, it jerks the car, it makes the car swerve. it engages without notice and if you are not paying attention when it engages, you lose control of the car. | |||
| 10/10/2009 | 1 | ||
| We purchased a 2004 v8 awd cadillac srx soon after we got it the stability control system began to come on. it has caused us to jerk the wheel while driving at high speeds b/c it came on and pulled the car to the opposite way. when we brake the steering wheel locks up and is hard for us to control causing us to almost running into other vehicles. during this time both my right and left rear hub assemblies went out we believe the system turning on and off caused this. we have had both hub assemblies replaced new tires added on and had all tires aligned hoping this would solve the problem. to our surprise this did not solve the problem it just keeps on recurring we do not know what to do. we believe there should be a recall b/c alot of people are complaining and this could cause an accident. does someone have to be hurt in order for something to be done about it. thank you for your time i hope to hear back from you on this situation. *tr | |||
| 01/10/2010 | 50000 | ||
| My 2004 cadillac srx has stability system engaged keeps coming on and i feel vibration . i took it to the dealer and can't find any reading on the onboard computer. they say there's no manufacturer information on this problem.dealer can't do anything about it.they even drove the car home to verify the problem and they stability system engaged lite came on but can't get reading from car's on board computer. | |||
| 05/11/2010 | 69400 | ||
| While merging on to the interstate approx 2 miles from my starting place, the stability system engaged message came on to my display screen. this had happened to me before on a dry/warm road. i cleared the message and continued down the interstate. approx. 5 miles down the road the message came on again, there was a grinding vibration in the breaks and the vehicle locked. it slowed to about 45 mph before i was able to use the steering wheel/accelarator again. the message then changed to service stability system and the check engine light began flashing. the grinding continued and i drove 45 the remainder of the way to my destination. | |||
| 04/09/2010 | 75000 | ||
| When driving under normal conditions the stability control activates with out provocation causing loss of control of the vehicle. the latest occured 4/09/2010 the stability control activated under dry weather excellent driving conditions causing the vehicle to pull hard to the left and go into limp mode. i researched the internet to find that many owners of cadillac srx | |||
| 07/07/2009 | 66000 | ||
| Tl*the contact owns a 2004 cadillac srx. the contact was driving approximately 65 mph on normal road conditions when the stability control warning light indicator illuminated on the instrument panel. there was noise outside of the vehicle, followed by the brake system locking. the vehicle began to skid in one direction for few seconds. the driver was able to gain control and continue operation. the failures occurred intermittently. the vehicle was taken to an authorized dealer for inspection on three separate occasions for the identical failures and the technicians were unable to duplicate the failures. recently, the vehicle was repaired at the authorized dealer for the malfunctions. the failure mileage was 66,000. the current mileage was 67,000. | |||
| 05/13/2009 | 42000 | 1 | |
| 2004 cadillac srx. while driving vehicle it's stability system engages and brakes the vehicle by itself. this unintentional braking happen at any speed and road conditions. on icy or wet roads it is particularly dangerous as the car will pull strongly to the left and could easily cause an accident. the public should be made aware of this problem. this happens constantly and actually wears out the brakes. *tr | |||