Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| 709 | 09/01/2005 | 10018126 | Oil life system reset procedures - cars. gm tech link. *tt | 12/15/2005 | |
| 050604015 | 03/01/2006 | 050604015A | 10014994 | Engine hard to start cold. *tt | 05/13/2005 |
| 050604016 | 05/01/2005 | 050604016A | 10014995 | Engine will not crank. *tt | 05/13/2005 |
| 03102005 | 03/10/2005 | 10014848 | Engine control module ecm reprogram. *eh | 05/10/2005 | |
| 3158 | 3158A | 10010878 | Oil leaks on front of the engine. *eh the make,model and year are unknown. this refers to gm engines 4.6l lh2 engines. *eh update. *tt | 12/15/2004 | |
| 3184 | 10010608 | Ratcheting noise on hard acceleration. *eh | 12/02/2004 | ||
| 3128 | 01/01/2004 | 10009994 | Whine noise from front of engine. *tc | 11/03/2004 | |
| 3118 | 01/01/2004 | 10009961 | Engine start moan noise. *sc | 11/02/2004 | |
| 01399 | 11/18/2003 | 10004203 | 4.6l engine with a coolant leak. *tt | 11/21/2003 | |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||||
| 1366 | 03/17/2005 | 10015050 | Engine cooling fan bracket fastener. *eh | 05/17/2005 | |
| 20050003 | 03/13/2005 | 10014968 | Engine cooling fan bracket fastener. *eh | 05/12/2005 | |
| 3070 | 01/01/2004 | 10009587 | Coolant leak and/or damage at the lower radiator hose. *tt | 10/07/2004 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| PI-0090B | 03/01/2011 | 10038345 | Ready | 06/15/2011 | |
| PI-0090B | 03/01/2011 | 10038345 | Gm: there may be an intermittent engine hesitation or flutter. the camshaft sensor terminals likely have poor connections. *rm | 06/15/2011 | |
| 4571 | 10022483 | No crank / gauges inoperative / cannot remove key / radio turns off. *kb | 08/15/2007 | ||
| 3423 | 09/30/2008 | 3423B | 10020691 | 3.6 ly7 with cam actuator dtc. dtc codes, p0016, p0017, p0018, p0019, p0008, or p0009. *kb the reluctor for the crankshaft sensor pressed on the crankshaft may have moved. *pe | 12/22/2006 |
| 3658 | 3658A | 10019193 | Tcc surge, chuggle, or fishbite 5l40e with v6 engine. *tt | 02/16/2006 | |
| 050601015 | 05/01/2005 | 10017408 | Engine oil leak from front of vehicle. *tt | 11/07/2005 | |
| 050601013 | 08/01/2006 | 050601013C | 10017386 | Whine, whistle, ringing type noise heard from front of engine. *tt | 11/04/2005 |
| 050604032 | 11/01/2006 | 050604032C | 10017358 | Reduced engine power, service engine soon (ses) light with one or more of the following dtcs p0121, p0221, p2119, p2122, p2138, p2176. *tt updated 08-20-07. *kb | 11/03/2005 |
| 3453 | 10017150 | Engine whine noise from 0 30 mph at 1000 2500 rpm. *sc | 10/25/2005 | ||
| 0804 | 08/01/2004 | 10014346 | Oil life system reset procedures - cars. *nm | 04/29/2005 | |
| 040603014 | 01/01/2005 | 040603014A | 10013436 | Diagnosing a no crank and no start condition due to discharged battery. *tt | 04/19/2005 |
| 040603011 | 10/01/2004 | 10012713 | No start, discharged battery (replace remote control door lock receiver assembly (antenna module)). *tt | 03/11/2005 | |
| 040604062 | 09/01/2004 | 10011045 | Check engine light illuminated, diagnostic trouble codes p0138, p0158 set. *tt | 12/27/2004 | |
| 040604013 | 03/01/2004 | 10008668 | Lack of power, check engine light, traction control light on, diagnostic trouble code (dtc) p2108 set. *tt | 08/13/2004 | |
| 01616 | 01/01/2004 | 01616A | 10007964 | Northstar engine with p0300 misfire codes. *tt | 07/19/2004 |
| 01916 | 01/01/2004 | 01916A | 10007828 | Engine oil leak in the block at threaded hole behind air conditioner (a/c) bracket. *tt | 07/12/2004 |
| 01639A | 01/01/2004 | 10007313 | Lh2 4.6l engine front and rear oil leaks.*mr | 06/09/2004 | |
| 01639 | 01/01/2004 | 10007158 | Lh2 4.6l engine front and rear oil leaks.*mr | 06/03/2004 | |
| 01620 | 01/01/2004 | 10007154 | Ly7 3.6l engine valve train tick noise.*mr | 06/03/2004 | |
| 02002 | 01/01/2004 | 10006937 | Engine- low mileage misfire. *mr | 05/19/2004 | |
| 01986 | 01/01/2004 | 10006933 | Valvetrain tick or chatter- engine. *mr | 05/19/2004 | |
| 01842 | 01/01/2004 | 10006622 | Coupled converter and catastrophic engine failure. *mr | 05/07/2004 | |
| 01836 | 01/01/2004 | 10006624 | 3.6l ly7 engine- engine oil leak. *mr | 05/07/2004 | |
| 01844 | 01/01/2004 | 01844B | 10006584 | Oils leaks on front of the engine. 4.6l lh2 engine. *mr *tt | 05/06/2004 |
| 01921 | 01/01/2004 | 10006441 | 4.6l lh2 engine exchange program has ended. *mr | 05/03/2004 | |
| 01771 | 01/01/2004 | 10006307 | 4.0l l47, 4.6l ld8, l37, lh2 engine coolant or oil leak.*mr | 04/28/2004 | |
| 01781 | 01/01/2004 | 10006185 | 3.6l ly7 engine- rattle noise coming from the engine.*mr | 04/26/2004 | |
| 01801 | 01/01/2004 | 10006238 | 4.6lh2 engine- oil leaks at crank case halves, oil manifold, and oil pan gasket.*mr | 04/26/2004 | |
| 01510 | 01/01/2004 | 10005491 | Engine diagnostic trouble code (dtc) p0315 on low mileage vehicles or after a power train control module (pcm) replacement. sit bulletin 1403351. *tt | 03/01/2004 | |
| 01511 | 01/01/2004 | 10005492 | 4.6l engine blue exhaust smoke on start up. sit bulletin 1403379. *tt | 03/01/2004 | |
| 01480 | 01/01/2004 | 10005495 | 4.6l engine squeal noise heard during an idle at the rear main seal area. *tt | 03/01/2004 | |
| 01454A | 01/01/2004 | 01454 | 10005471 | 4.6l engine with a cold start, ratcheting/clicking noises lasts. sit bulletin 1404308. *tt | 02/27/2004 |
| 01518 | 01/01/2004 | 10005455 | Engine runs rough on light acceleration during the first two minutes of a key cycle and sets diagnostic trouble codes (dtcs) p0011, p0014, p0021, p0024, p0300. sit bulletin 1404987. *tt | 02/27/2004 | |
| 01540 | 01/01/2004 | 01540A | 10005379 | Service vme - 4.6l engine no power with diagnostic trouble code (dtc) p2108. *tt *mj | 02/24/2004 |
| 01454 | 11/18/2003 | 10004253 | Cold start, loud ratcheting/clicking type noise that lasts 1-2 seconds on northstar engines. *tt | 11/24/2003 | |
| 01392 | 11/18/2003 | 10004196 | 4.6l engine, some diagnostic trouble code (dtc) charts are not currently available in si. *tt | 11/21/2003 | |
| 01366 | 11/18/2003 | 01366A | 10004150 | Service engine soon light on with o2 sensor diagnostic trouble codes (dtcs) p0138, p0151. *tt to include p0030, p0036, p0050, p0056. *tt | 11/20/2003 |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| 3640 | 10018536 | 3.6 ly7 misfire dtc p0300 p0301 p0302 p0303 p0304 p0305 p0306. *tt | 01/05/2006 | ||
| 3217 | 10010875 | Sulfur odor from exhaust. *eh | 12/15/2004 | ||
| 01783 | 01/01/2004 | 10006368 | Cabin air filter location. *mr | 04/30/2004 | |
| 01511A | 01/01/2004 | 10005380 | 4.6l lh2 engine blue exhaust smoke on start up. sit bulletin 1409303. *tt | 02/24/2004 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||||
| 06503 | 03/01/2006 | 10019933 | Obd system diagnostics disabled by canister purge solenoid curcuit malfunction - reprogram ecm. *tt | 05/16/2006 | |
| 3679 | 10019236 | Service vme - diagnostic trouble code p0420 or p0430. *ak | 02/22/2006 | ||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR | |||||
| SB-10127 | 10/01/2010 | 10037213 | Ready | 05/11/2011 | |
| SB-10127 | 10/01/2010 | 10037213 | Gm: some 2004-2005 cadillac may complain of a check engine light, rattle under body, and a lack of engine power. this may be caused by a failed catalytic converter. *rm | 05/11/2011 | |
| 07027 | 05/01/2008 | 07027A | 10025282 | Catalytic converter - inspect/replace. csc was received. *nj | 07/24/2008 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 11/22/2012 | 120000 | 1 | |
| While driving on california freeway, engine lost power and couldn't be restarted. mechanic says that timing chains broke causing catastrophic, irreparable damage to engine and pistons. apparently, cadillac srx owners have frequently complained of timing chain issues, but gm has not recalled these vehicles. losing engine power on a freeway is a very dangerous situation. *tr | |||
| 11/22/2012 | 120000 | ||
| While driving on california freeway, engine lost power and couldn't be restarted. mechanic says that timing chains broke causing catastrophic, irreparable damage to engine and pistons. apparently, cadillac srx owners have frequently complained of timing chain issues, but gm has not recalled these vehicles. losing engine power on a freeway is a very dangerous situation. | |||
| ENGINE AND ENGINE COOLING | |||
| 12/01/2010 | 82000 | ||
| Tl*the contact owns a 2004 srx cadillac. the contact stated the vehicle stalled while making a right turn and the check engine light illuminated after the failure occurred. the failure was experienced several times. the vehicle was taken to the dealer who performed a diagnostic test that indicated the failure was caused by the throttle body. the throttle body was replaced; however, the repair did not correct the failure. the vehicle continued to stall without warning. the vin was not available. the failure mileage was 82,000 and the current mileage was 88, 0000. | |||
| 12/01/2010 | 82000 | ||
| Tl-the contact owns a 2004 srx cadillac. the contact stated the vehicle stalled while turning right without warning the check engine light illuminated after the failure occurred. the failure was experienced several times. the vehicle was taken to the dealer who performed a diagnosed the failure was located at the throttle body. the throttle body was replaced. the repair did not correct the failure. the vehicle continues to stall without warning. the vin information was not available. the failure mileage was 82,000 and the current mileage was 88, 0000. li | |||
| 01/01/2005 | 8000 | 8 | 11/01/2004 |
| Tl*the contact owns a 2004 cadillac srx. while driving 5 mph or greater, the vehicle would shut off without warning. the dealer stated that the battery caused the failure and they replaced the battery. approximately eight months later, the failure recurred. the dealer stated that the battery caused the failure and replaced it a second time. approximately three months later, the failure occurred again. she was able to restart the vehicle. the dealer was unable to duplicate the failure, however, they replaced the crank shaft sensor. the failure continues to persist. as of september 24, 2007, the dealer had not repaired the vehicle. the powertrain was unknown. the failure mileage was 8,000 and current mileage was 70,580. | |||
| 11/22/2006 | 52000 | 1 | 06/01/2004 |
| Dt*: the contact stated while driving various speeds, there was a loss of all vehicle power, and the engine stalled without warning. the engine would not restart. the vehicle was inspected by a dealer who was unable to duplicate the problem. the manufacturer was alerted. | |||
| 08/16/2006 | 25000 | 1 | 04/01/2006 |
| Dt*: the contact stated while the vehicle was parked in a lot, a fire erupted from the front under hood area without warning. bystanders alerted the fire department and the fire was extinguished. no one was injured. there was extensive damage to the front of the vehicle. the police were on the scene and a report was taken. the fire department determined the fire originated from the master cylinder and the engine compartment. the vehicle was towed to a dealer to await further inspection by the insurance adjustor and a factory representative. updated 9/5/2006 - prior tot he fire the consumer noticed that the power steering failed while making a right hand turn. the vehicle was parked when the smoke and flames appeared. the vehicle was deemed a total loss.*nm | |||
| 09/08/2004 | 53400 | 6 | |
| While driving 55 mph vehicle stalled. consumer managed to restart the vehicle. dealership was notified, but did not resolve the problem. *ak | |||
| 07/09/2004 | 100 | 1 | 06/01/2004 |
| Car has rough idle until warm. technicians can not find the problem. *jb | |||
| 07/09/2004 | 416 | 5 | 03/27/2004 |
| The car dies after traveling on highway. it goes from 65 mph to 0. the brakes, steering, and complete power dies. you have no control over the car at this point. i have almost been hit 5 times now. also, when the cars does turn back on it will only go 10 mph and sometimes when you turn it back on the rpm's will go to the max. it sounds like the car is going to explode. this car is a death trap. *la | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 10/13/2010 | 80000 | ||
| Tl-the contact owns a 2004 cadillac srx. while driving 45 mph the vehicle stalls in the middle of the road. there were no warning lights illuminated as the vehicle shuts off. the vehicle was towed to a mechanic shop where it was inspected and found a faulty power train control module-pcm, which was the main computer and repaired at a cost of $1356. after driving 2,000 miles the vehicle engine locked and shut off on the road again. the vehicle was towed to the dealer who stated the vehicle was not under warranty and she would have to pay for the repairs and to contact the manufacturer for more assistance. the manufacturer was contacted who informed her there are no recalls and offered no other assistance on repairing the vehicle. the failure mileage was 80,000....mw | |||
| 06/29/2009 | 52000 | ||
| Tl- the contact owns a 2004 cadillac srx. when the vehicle is brought to a complete stop it looses power hesitates to accelerate. the dealer replaced the throttle body assembly twice, the power control module was replaced and reprogrammed, the body-gasket was also replaced. the failure was not corrected. the manufacturer took a report 71822219458. the failure mileage was 52,000 and the current mileage was 56,815. li | |||
| 12/26/2008 | 78034 | 1 | |
| I purchased this certified vehicle in 2007 with 35,000 miles my engine light has been coming on since 12/08 i went to he dealership on several occasions and the told me it was my gas cap or onetime they said it was my oil that needed to be changed. i continuously had this problem bringing my vehicle back and forth to get repaired and my engine light is still on and now i have a problem with my engine where the dealership advised me not to drive my vehicle. *tr | |||
| 04/13/2007 | 48000 | 8 | 09/01/2004 |
| Tl*the contact owns a 2004 cadillac srx. the engine stalled without warning and caused another vehicle to crash into the vehicle. the vehicle was able to restart a few minutes after the crash. the dealer and manufacturer was unable to diagnose the failure. the manufacturer had the vehicle inspected by a cadillac specialist who was unable to diagnose the failure. the dealer updated the computer four times, but the engine continued to stall. the current and failure mileages were 48,000. | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 05/18/2004 | 1857 | 6 | 02/29/2004 |
| No start, engine run rough and shuts off. *nm | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 08/30/2008 | 35393 | ||
| Tl*the contact owns a 2004 cadillac srx. while exiting from the liftgate of the vehicle, the contact sustained a severe burn from the tail pipe. she sought medical attention with a physician. the elongated tail pipe extended past the bumper of the vehicle. the vehicle has not been taken to an authorized dealer. the contact was concerned of the safety risk involved. the failure and current mileages were 35,393. | |||
| 08/05/2005 | 2 | 03/20/2005 | |
| My 6 year old daughter was getting her backpack out of the back and leaned up against the exhaust pipe and received 2nd degree burns on her upper thigh. she is now 8 years old and has a permanent scar on her upper thigh. she has been branded for life. she has a scar that is a circle from the exhaust pipe. the doctor said because of the severity of the burn, she will always have the scar since it damaged her skin. i contacted cadillac directly and asked them to correct the problem. unfortunately they have not. *tr | |||
| 04/23/2007 | 38000 | 4 | 07/28/2004 |
| 2004 cadillac srx. 40,000 miles, 3 years old. 1. 12-2006 - loud noises when vehicle was idling. entire exhaust system replaced. 2. 4-23-2007 - check engine light came on. car then began accelerating on its own. replaced the throttle position sensor. 3. 6-21-2007 - engine would not accelerate beyond 20 mph. service engine soon light came on. took car in, it would not duplicate problem, was not fixed. 4. 6-29-2007 - picked car up. noticed fuel gage was not working. advised they did not know what caused fuel gage to not work, and was not related to the service engine message on 6-21-2007. replaced the fuel sensor. they damaged the fuel hoses, ended up not getting vehicle back until friday, 7-6-2007. 5. 7-12-2007: the check engine light came on again, vehicle started accelerating on its own (similar to 4-23-2007 issue). took car back, vehicle was accelerating while it checked in, also strange odor coming from car. replaced the throttle position sensor (same as replaced 4-23-07). 6. 8-3-2007: the ?service engine soon? message appeared on the driver screen and car again failed to accelerate. drove car to service and left it on so that they can hook it up to the computer immediately. discussed that it may be time to send this vehicle back to manufacturer. service manager is aware of our concerns ? vehicle is not reliable. 9. 8/6/07: they called and are going to replace one of the engine computers today (the ecm). they are then going to drive it around to be sure that takes care of it. 8/9/07: picked up vehicle, seems to be working fine - time will tell. if this does not take care of it, we will be asking the dealer to contact the manufacturer and ask them to purchase the vehicle back from us. *tr | |||
| 07/02/2005 | 17000 | 03/09/2004 | |
| Exhaust pipe so hot after driving that it burned my knee when brushed against it taking items out of rear storage area. 2004 srx cadillac | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 08/25/2007 | 10 | 08/12/2005 | |
| When reaching into the tailgate, your legs are frequently burnt if you come too close to the tailpipes that protrude from under the vehicle. *tr | |||
| 08/16/2004 | 6000 | 2 | |
| My daughter was burned twice by the tailpipe on the 2004 srx. the first time i called cadillac they told me that this was the only case on file regarding the tailpipe. six weeks later she was severely burned again. this time cadillac opened a case file and the case was closed because the vehicle was built per cadillac specifications. *nm | |||
| 07/29/2005 | 19850 | 1 | 02/14/2005 |
| Dt: the consumer states that the tail pipe sticks out from the bumper three quarters of an inch on his 2004 cadillac srx. the consumer contacted gm and they told him that was the way it was manufactured. the consumer burned and his daughter burned their legs on the tail pipe. *ak *jb | |||
| 08/11/2004 | 13032 | 1 | |
| While leaning inside of the vehicle, the exhaust pipe burned the occupant's leg. please provide additional information. *jb *ts | |||