Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE | ||||||||||||||||
| 04V151000 | GENERAL MOTORS CORP. | from 03/01/2003 to 01/31/2004 | V (Vehicle) | 11375 | 05/10/2004 | MFR | GENERAL MOTORS CORP. | 03/29/2004 | 03/31/2004 | |||||||
| Defect Summary | On certain passenger vehicles equipped with all wheel drive, the antilock brake system (abs) may improperly temporarily isolate the driver from the foundation brake system for a maximum of 1.25 seconds. | |||||||||||||||
| Consequence Summary | This can cause in an increase in braking distance, which could result in a crash. | |||||||||||||||
| Corrective Summary | Dealers will reprogram the abs traction control system controller. owner notification began on may 10, 2004. owners should contact cadillac at 1-866-982-2339. | |||||||||||||||
| Notes | Gm recall no. 04018.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, AIR - ANTILOCK - CONTROL UNIT/MODULE | |||||
| 05032004 | 05/03/2004 | 10013209 | Antilock brake system software may cause an unwanted abs activation. *eh | 04/12/2005 | |
| SERVICE BRAKES, HYDRAULIC | |||||
| 030525009 | 08/01/2004 | 030525009A | 10005182 | Service procedure guideline for low pedal/air in system conditions. *tt *ar | 02/11/2004 |
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||||
| 01767 | 01/01/2004 | 10006234 | Unwanted abs activation or codes c0220, c0221, c0228. *mr | 04/26/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 02/23/2013 | 70000 | 1 | |
| My wife was driving her 2004 srx with only 70000 miles. she was traveling at 65 mph when the brakes suddenly started activating and the car swerved to the side almost causing an accident. the error message displayed was service stability on the console. after she told what had happened , i went on the internet and found that too many owners of 2004 srx experienced the same problem. the dealer ended up replacing the sensor on the steering column. from reading and experiencing this problem i wonder how long will it be before someone gets seriously hurt. i think this problem justifies looking into because it is occurring too many 2004 srx (edmunds.com has a lot of complaints). *tr | |||
| 02/23/2013 | 70000 | ||
| My wife was driving her 2004 srx with only 70000 miles. she was traveling at 65 mph when the brakes suddenly started activating and the car swerved to the side almost causing an accident. the error message displayed was service stability on the console. after she told what had happened , i went on the internet and found that too many owners of 2004 srx experienced the same problem. the dealer ended up replacing the sensor on the steering column. from reading and experiencing this problem i wonder how long will it be before someone gets seriously hurt. i think this problem justifies looking into because it is occuring too many 2004 srx (edmunds.com has a lot of complaints) | |||
| 11/02/2012 | 39011 | ||
| Tl- the contact owns a 2004 cadillac srx. the contact stated while traveling 5 mph, the electronic stability control warning light illuminated as the brakes erroneously engaged. the contact was able to merge to the side of the road to restart the vehicle. upon restarting the vehicle, it began to function normally however, the failure recurred. the vehicle was able to be driven to the contact's destination. the vehicle was not taken to a mechanic or dealer and was not repaired. the manufacturer was not contacted about this issue. the failure and current mileages were 39,011. kmj | |||
| 11/02/2012 | 39011 | ||
| Tl- the contact owns a 2004 cadillac srx. the contact stated while traveling 5 mph the electronic stability control light illuminated then the brakes erroneously engaged. the contact was able to merge to the side of the road to restart the vehicle. upon restarting the vehicle it began to function normally when the failure occurred again. the vehicle was able to be driven to the contact's destination. the vehicle was not taken to a mechanic. the vehicle was not repaired. the manufacturer was not contacted about this issue. the failure and current mileages were 39,011. mh | |||
| 09/03/2012 | 11200 | 1 | |
| Every time i start my car i get service brake assist and service stability sys and i called my mechanic and he said he has read a lot of complaints about this. after researching i did not want to go spend a lot of time and money since it seams no one has the answer to our problem. my car seams to run good it is just scary to think there might be something really wrong with my car. i hope you guys can get the answer to our problem [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 09/03/2012 | 11200 | ||
| Every time i start my car i get service brake assist and service stability sys and i called my mechanic and he said he has read a lot of complaints about this. after researching i did not want to go spend a lot of time and money since it seams no one has the answer to our problem. my car seams to run good it is just scary to think there might be something really wrong with my car. i hope you guys can get the answer to our problem thank you terri gulley bladerunner1@insightbb.com 812-288-6993 | |||
| SERVICE BRAKES, ELECTRIC | |||
| 12/14/2010 | 95000 | ||
| Tl* the contact owns a 2004 cadillac srx. the contact stated that when she tried to engage the brake pedal it extended to the floorboard. the vehicle was taken to the dealer who confirmed that the electronic brake control module was defective and would need to be rebuilt. the vehicle was repaired. three months later, the failure recurred and the vehicle was taken to the dealer where the contact was told that the hub bearing would need replacing. the vehicle was not repaired. the manufacturer did not offer any assistance. the failure mileage was 95,000 and the current mileage was 100,000. | |||
| 12/14/2010 | 95000 | ||
| Tl - the contact owns a 2004 cadillac srx. the contact stated that when she tried to engaged the brakes and the pedal hit the floor. the vehicle was taken to the dealer who diagnosed that the electronic brake control module was defective and needed to be rebuild. the vehicle was repaired, after approximately 3 month the failure occurred again and now the hub bearing needed to be replaced as well. the manufacturer was contacted who did not offered any assistance. the vehicle was not repaired. the failure mileage 95,000 was and the current mileage was 100,000. pm | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 07/07/2009 | 66000 | ||
| Tl*the contact owns a 2004 cadillac srx. the contact was driving approximately 65 mph on normal road conditions when the stability control warning light indicator illuminated on the instrument panel. there was noise outside of the vehicle, followed by the brake system locking. the vehicle began to skid in one direction for few seconds. the driver was able to gain control and continue operation. the failures occurred intermittently. the vehicle was taken to an authorized dealer for inspection on three separate occasions for the identical failures and the technicians were unable to duplicate the failures. recently, the vehicle was repaired at the authorized dealer for the malfunctions. the failure mileage was 66,000. the current mileage was 67,000. | |||
| 06/30/2008 | 85502 | 1 | |
| The brake booster supply hose degrades and falls off resulting in no power assist. this can happen with no prior warning and result in property damage and or bodily injury or death. this vehicle is a 2004 cadillac srx with a engine code 'a' but other models may be affected. *tr | |||
| 10/13/2006 | 34599 | 1 | 04/02/2004 |
| My cadillac srx (purchased 4/2/2004, mileage 34,599) suffered a complete hydraulic brake failure. this occurred in a parking lot, at low speed and there were no injuries or damage. the car was towed to the dealer who repaired the brakes under warranty. the dealer stated that both hydraulic circuits had failed and the only braking was the parking brake. the dealer also stated that this was the first time he had seen this type of failure on this type of vehicle. *jb | |||
| 12/08/2004 | 5400 | 1 | |
| Consumer's vehicle was traveling at 35 mph, when coming to a stop light, vehicle accelerated and struck the rear of another vehicle.*ak.....*ak the consumer attepted to apply the brakes, but the vehicle did not stop. | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 05/31/2005 | 1 | 02/09/2005 | |
| Dt: contact states while pulling into a parking space the brakes were being applied to stop and vehicle moved very slowly and then accelerated. *ak | |||
| 2300 | 1 | 11/11/2003 | |
| Vehicle was parked when consumer released the brake. vehicle accelerated backwards, jumped the curb and hit a tree. mr. howard kaplan and mr. anthony mc clain were both assigned the same odi #$ 10064585. *ph vehicle was parked in an incline with wheels turned to the left. when vehicle moved backwards, consumer tried to stop the vehicle but failed. in addition, consumer doesn't know what gear the vehicle was in upon releasing the parking brake. *la | |||
| 03/08/2004 | 4 | ||
| While driving 35 mph traction control system light flashed on dashboard. suddenly vehicle accelerated. consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. mechanic informed consumer that the problem could not be duplicated. consumer took vehicle to the dealer more than once. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | |||
| 08/16/2006 | 25000 | 1 | 04/01/2006 |
| Dt*: the contact stated while the vehicle was parked in a lot, a fire erupted from the front under hood area without warning. bystanders alerted the fire department and the fire was extinguished. no one was injured. there was extensive damage to the front of the vehicle. the police were on the scene and a report was taken. the fire department determined the fire originated from the master cylinder and the engine compartment. the vehicle was towed to a dealer to await further inspection by the insurance adjustor and a factory representative. updated 9/5/2006 - prior tot he fire the consumer noticed that the power steering failed while making a right hand turn. the vehicle was parked when the smoke and flames appeared. the vehicle was deemed a total loss.*nm | |||
| SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES | |||
| 09/13/2004 | 30 | 30 | 09/13/2004 |
| The consumer felt that the brake and gas pedal was designed too close together. the consumer foot gets stuck underneath the brake pedal. *jb. brake pedal is curved to the right-bringing it too close for people with wide shoes like me. also, firewall on right is very close to gas pedal so you cannot move your foot to the right to get more clearance. i feel this could cause a few seconds delay in reaching brake pedal in emergency, which could result un fatal accident.*ak | |||
| 12/09/2003 | 84 | 12 | 12/09/2003 |
| Brake pedal is angled towards and too close to the accelerator pedal. at least twelve times consumer stepped on accelerator pedal while braking. *ak *mr | |||