Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
330110017163Rattle noise from front end over bumps with light brake apply. *tt10/26/2005
0404308/18/200410013052Washers that are used along with nuts to attach the lower control arm were made of the wrong steel mateiral. these washers may fracture and become loose or fall away from the vehicle making it possible for the control arm to separate. pro04/06/2005
04031001310/01/200410011058Driving characteristics of rear-wheel drive and available winter tires. also includes the 2004-2005 cadillac cts-v. *tt12/27/2004
03031000706/01/2005030310007A10005150Cold tire/weather characteristics of gm original equipment v-speed rated tires. *tt 2006 and prior cars and light duty trucks (including saturn). *tt02/09/2004
SUSPENSION - REAR
07042000111/01/2007070420001A10023979Axle fluid seeping or leaking from rear axle vent (install rear differential hose and vent). *nj02/26/2008
SUSPENSION - REAR - AXLE - NON-POWERED AXLE ASSEMBLY
PIP315203/01/2008PIP3152K10010276Shudder or bind on low speed turns. *tt updated 4/28/08. *nj11/09/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
07/08/200964000
 Tl-the contact owns a 2004 cadillac srx. while driving 55 mph the vehicle automatically pulls to the right causing the brake to be applied by itself and the vehicle coming to a stop. the warning lights illuminates stating the service stabilizing system was on. he would have to keep hitting reset and the computer resets itself. this happens occasionally while driving. the vehicle was taken to the dealer who stated they checked the failure and could not find any problems. the manufacturer was not notified. the failure mileage was 64,000....mw
08/11/2008343001
 Noise in rear of auto,result was wheel bearing in rear wheel was found to be bad national back order of part, waiting for car to be repaired.. car has only 34k miles. *tr
SUSPENSION - FRONT
12/14/20039002
 While test driving a new cadilac srx equipped with automatic all wheel drive, v-8 engine and 20 tires (oversided the reg 18 standard tires and wheels) vehicle steering froze making left hand turn going approx 10-12 mph....right front tire and wheel . failed...causing skid into curb....preliminary inspection showed failure of all wheel drive or right wheel lugs/tire failure causing loss of tire/wheel.*ak
SUSPENSION - REAR
05/01/201099000
 Frame failure. rear sub frame was not wielded on properly resulting in the car losing all directional control and going off the road. could have been bad if speed was not so low. cadillac has not been able to fix car due to not having part for last 7 months. it is a recall on the 05 but not the 04. gm refuses to do anything other than tell me they will let me know when they have news. they have even requested to store the vehicle at my residence rather than the dealership as it has been there so long. i am so tired of this 7 month headache. please look into expanding the recall on the 05 to include the 04. it is the identical issue and it can be extremely dangerous. it is just discussing how they can forget to actually wield part of the frame. there is no excuse for that! especially when they refuse to actually make it right. they will not even get me a rental car. i had to get a new car because the srx is not even able to be sold. i
05/31/2010108000
 My rear subframe came un-weilded. car lost ability to controll direction due to rear wheel pointing in different directions. there is a recall for this exact problem on the 2005 model but not yet for the 2004 model
05/30/2010111345
 Tl- the contact owns a 2004 cadillac srx. while the contact was driving approximately 25 mph, the vehicle unexpectedly spun out of control onto the side of the roadway into a grassy area. the vehicle was towed to an authorized dealer where the technician informed that the vehicle exhibited a partial detachment of the subframe contributed to defective frame welds or missing frame welds. there was a recall under nhtsa campaign id number 06v125000 (suspension: rear) for the 2005 cadillac srx model. the contact stated the recall should include the 2004 model year. he had experienced the identical failures as mentioned in the recall defect. the vehicle had not been repaired at the time of the complaint. the failure mileage was 111,345. js