Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 08/18/2011 | 114000 | ||
| I have had several incidents when my vehicle stability control has turned on by itself causing the entire car to violently jerk to the right side. i was coming off of a exit on 8/18/2011 at about 40mph once again the traction control came on for no reason causing the vehicle to jerk violently to the right, i lost control of the vehicle, jumped a curb, hit a light pole and rolled into the trees. causing me to loose conciousness, miss 6 weeks from work and incure thousands of dollars in repair costs and medical expenses. the airbags did not deploy during the right side frontal crash. the seatbelt caused 3 herniated disks in my neck that i am still being treated for. in addition to that the transfer case chain snapped and i had to pay out of pocket for the repair. | |||
| 04/14/2006 | 10000 | 1 | 07/15/2005 |
| During a right frontal/side impact motor vehicle accident involving a 2005 cadillac srx v6, none of the 8 airbags deployed. the occupant suffered an injury to the right side of the head when the motion caused her to strike the left (driver's side) window. the driver was wearing her seat belt. *nm | |||
| 03/28/2005 | 1600 | 1 | 01/15/2005 |
| We were traveling down a three lane highway in our 2005 cadillac srx which weigh approx 4,302 lbs. when we were struck on the drivers side by a 2002 honda accord, which weigh approx 3,300 lbs. this vehicle immediately started flipping it flipped over 6 times before it stopped. the drivers seat broke and flipped over to the back of the car, no air bags came out except for the left curtain. the top and sunroof was crashed in and we had to be cut out of the car. both passengers had on seat belts and the driver suffered bodily and head damage. questions were asked to general motors (1) how did a small honda hit this suv weighing 1,000 lbs more get puched to the curb across two lanes and flip 6 times. the only way it stopped flipping it hit a pole. (2) this vehicle has a (new) magnetic ride control, the fastest reacting suspension system in the world. cadillac srx is the first and only one to offer the mrc. it is our expectations, with its fastest reacting suspension on each wheel reacting independendently could not respond proper once impacted. (3). the suspension system, i strongly feel impacted the suv to flip so many times. this vehicle dampers needed to be checked on each wheel. even g.m. stated that energized magnetic field within the fluid aligns particles, creating resistance to movement and increased damping. when, uncharged, the particles float freely, creating less resistance. (4). the vehicle stability enhancement system, which suppose to respond by engaging the brake system and drive train. it also suppose to monitor the wheel speed and steering wheel angle. this system should be investigated. (5). the new gyro-chip sensor, did this vehicle have this? the gyro-chip sensor, is to help keep all four wheels firmly planted to the road. we suggested that g.m. call back these vehicles and go out and investigate our vehicle. to this date no one from general motors have contacted me. *jb | |||