Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - COLUMN | |||||
| 4105 | 10020049 | Steering column damage when suspending cradle from intermediate shaft. *tt | 07/14/2006 | ||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 3047 | 01/01/2004 | 10009380 | Power steering leak may be found to be caused by power steering return pipe rub-through at the transmission oil cooler lines. service vme. *tt | 09/27/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 03/31/2012 | 46000 | ||
| Tl* the contact owns a 2005 cadillac srx. while driving approximately 45 mph, the contact stated that the steering became difficult to maneuver and he lost control of the vehicle. there were no warning lights illuminated on the instrument panel. the contact then crashed into a highway divider and into another vehicle. there were no injuries. the vehicle was towed to an auto center and the mechanic stated that there was a recall under nhtsa campaign id number 06v125000 (suspension:rear), that may be related to the failure. the manufacturer was made aware of the failure and stated that the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 46,000. | |||
| 03/31/2012 | 46000 | ||
| Tl-the contact owns a 2005 cadillac srx. while driving approximately 45 mph, the contact stated that the steering became difficult to maneuver and he lost control of the vehicle. there were no warning lights illuminated on the instrument panel. the contact then crashed into a highway divider and into another vehicle. there were no injuries. the vehicle was towed to an auto center and the mechanic stated that there was a recall under nhtsa campaign id number 06v125000 (suspension:rear), that may be related to the failure. the manufacturer was made aware of the failure and stated that the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 46,000. sm. | |||
| 03/31/2012 | 46000 | ||
| Tl- the contact owns a 2005 cadillac srx. while driving at approximately 45 mph the contact stated the steering became difficult to maneuver and he lost control of the vehicle. there were no warning lights. the contact crashed into the highway divider and into another vehicle. there were no injuries. the vehicle was towed to an auto center. the mechanic stated there was a recall under nhtsa campaign id number: 06v125000 (suspension:rear) that may be related to the failure. the manufacturer was made aware of the failure and stated the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 46,000. ds | |||
| 04/10/2011 | 81000 | ||
| While changing lanes...my steering wheel locked and vehicle jumped to the right lane. i restarted the car and the wheel was free. i took it iin for repairs and was told i must replace the entire steering rack, ppump and hoses for a cost of $ 2,489.00. the repair facilty told me this is very common in srx and that he just did the same thing on another 05 srx! scary and costly! | |||
| 02/05/2011 | 145000 | ||
| I own a 2005 cadillac srx and in the past 3 months i have experienced several flaws in this vehicle (purchased used in october 2010). the most important problem i am experiencing with this vehicle is the stability service engaging as i am driving and after i have made a sharp turn. the vehicle locks the brakes and steering wheel. i have had this happen to me three separate times while i was in traffic and by the grace of god, no one was behind me so an accident did not occur. i have read several blogs on edmund.com (13 pages)and also on this websites complaints about the same problem. i do not feel safe driving my srx and after paying a nice amount for this suv, i find this to be irresponsible of cadillac and i do see some fault on the nhtsa part for not recalling or demanding cadillac to recall these vehicles for this problem. as others have stated the dealerships do not seem to know the problem, which i also think is ridiculous, because this is what they are suppose to be certified to do. i have also seen where some have had the steering wheel sensor replace and this has seemed to fix the problem. if that is the case then cadillac should have a recall to replace the steering wheel sensor seeing that its happening to quite a few people. i will never purchase another cadillac and will advise others the same, if this isn't taken care of asap, my next step will be a class action suit!! i, as well as others, work hard for our income and when purchasing and trusting in a product we expect to receive a quality product and if for some reason there is a problem, i personally expect the manufacturer to take care of it, just like i take care of my car payment each month! | |||
| 06/01/2009 | 46000 | 1 | 04/30/2009 |
| Tl*the contact owns a 2005 cadillac srx. the contact stated that the electronic stability control system sporadically engages without warning. the failure causes the front wheels to lock. he is in the process of having the vehicle inspected to determine the cause of the failure. the contact filed a complaint with the manufacturer. the failure and current mileages were 46,000. updated 7/1/09 *cn the dealer replaced a faulty wheel position sensor. updated 07/07/09.*jb | |||
| 04/13/2006 | 9000 | ||
| Tl*the contact owns a 2005 cadillac srx. the contact stated that she experiences difficulty when turning the steering column. in addition, she hears a screeching noise. she took the vehicle to the dealer on numerous occasions, but they could not provide a remedy for the failure. on one occasion, while driving approximately 25 mph, the contact experienced spontaneous acceleration until she reached 60 mph. the contact stated that the front driver's side tie rod fractured. she is in the process of having the vehicle repaired at her expense because the vehicle exceeds its warranty. the failure mileage was 9,000 and current mileage was 41,000. | |||
| 05/16/2006 | 19500 | 1 | |
| Dt*: the contact stated while driving 5 mph and making a lane change. there was no warning signal prior to the incident. the vehicle was taken to a service dealer who could not initially duplicate the problem. later on after further inspection. *ak the vehicle stalled after turning the steering quickly. the sensor in the steering wheel was replaced and there have been no further problems with the vehicle stalling. updated 11/30/06. *jb | |||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||
| 04/01/2005 | 2 | 12/01/2004 | |
| Dt:the contact owns a 2005 cadillac srx. hls his wife parked the vehicle and the steering wheel locked. she could not get it unlocked. vehicle was towed to the cadillac dealership, and they had to unhook the linkage on the transmission in order to be able to tow the vehicle. the dealership ordered a new key assembly, and they had to remove tumbler number 3. in order to get the lock to open they had to drill the lock cylinder and remove the cylinder. dealership returned the vehicle to the contact, claiming it was fixed . however, while driving the steering would locked again and she had a hard time getting it unlocked. currently, upon turning the steering wheel back and forth one can hear a grinding noise. the vehicle was taken back to the dealership. the contact asked the dealership if they had to take the steering wheel off to correct the problem with the door open indicator, and the dealership said that they didn't. but when the contact told them he spoke with another mechanic they said that they did have to take the key assembly apart which was on the steering column to fix it . the dealership changed their claim. also, the air conditioning in the back did not work . it was taken to the dealership and they finally corrected the problem. after six times of taking the vehicle. to dealership they found that some parts in the back were unhooked and this was straight from the factory. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 06/04/2004 | 13500 | 3 | 11/11/2003 |
| Power steering went out three times. *ak | |||