Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| 3995 | 10019939 | Ultraview sunroof reverses when express closing. *tt | 05/16/2006 | ||
| 3387B | 10017131 | Ultraview sunroof binds or reverses when closing. *tt | 10/25/2005 | ||
| 3304 | 3304A | 10013498 | Availability of sunroof attaching clips. *tt | 04/20/2005 | |
| 3233A | 3233B | 10013497 | Creak, itch, squeak noise from ultra-view roof. 3233a not yet received. *tt | 04/20/2005 | |
| 02119 | 01/01/2004 | 10007790 | Ultra view sunroof with xm radio does not open fully. service vme. *tt | 07/12/2004 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VISIBILITY - SUN ROOF ASSEMBLY | ||||||
| PE05052 | GENERAL MOTORS CORP. | 09/22/2005 | 01/20/2006 | SUN ROOF GLASS FAILURE | ||
| Of the 17 complaints, there were 9 injury incidents resulting in 19 individuals being injured.the injuries consist of cuts and scrapes to occupant's face, arm, hand or leg.some injuries were the direct result of the falling glass fragments while other injuries occurred when occupants were exiting the vehicle or while handling the glass fragments.in addition, there were five warranty claims related to the issue for a total of 22 reports.gm has not identified any manufacturing process or quality control issue with the movable sun roof/moon roof glass panel.they believe the most likely cause of the breakage is random stone or sharp debris impact to the glass roof structure.odi's analysis indicates that the number of incidents will continue to increase as my 2006 vehicles are sold and put into service.the evidence indicates that the broken glass fragments will fall directly onto both the front and middle row seat occupants of these vehicles.these occurrences may pose a risk of driver distraction and/or occupant injury.this investigation is being upgraded to an engineering analysis (ea06-001) to further assess this matter and will include my 2006 srx vehicles. | ||||||
| EA06001 | GENERAL MOTORS CORP. | 01/20/2006 | 12/01/2006 | SUNROOF GLASS FAILURE | ||
| Odi's investigation of the cadillac srx glass roof did not identify any defective manufacturing process, design, or quality control issue with the srx glass roof system.gm believes that the most likely cause of breakage is stone or sharp object impact against the glass.the investigation included a peer multi-vehicle analysis.that analysis found that other vehicles with large glass roof systems experience random stone/object impacts and broken glass panels.the incident rate for the subject vehicles did not stand out in this analysis.the srx ultraview power glass roof consists of up to three tempered glass panels surrounded by metal trim around the perimeter of the roof structure.the main front panel is a large movable glass panel residing over the first and second row occupants.the middle non-movable panel is not accessible from the inside.the rear non-movable panel is an optional panel (ultraview plus option) and is viewable from the inside.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.see summary report for additional information. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 06/14/2009 | 95000 | ||
| One day after around 2 weeks of buying my car, i started to hear strange noises inside the rear car door panels everytime i lower or raise the windows. one day i was at work about to go to lunch, so i got in my car' turned it on then started to drive away at the same time lowering my windows to air out the hot air build up, then after a minute or so as i was driving i started to roll up the windows' suddenly i heard a loud noise and seen that my rear driver side window not there.... i went to a services station where had one of the workers check it out and advised me that the window had just fallen into the door... i had them temporarily closed the window and lock it in place until i could get it repaired.... a few weeks after that' my rear passenger window did the exact same thing... after it was getting rolled up driving down the highway, i had to pull over on the emergency lane to pull the window up and lock it in-place the same way i had the other one done.. i had it check out and an estimate was given but i was advised that this was caused by an manufacture defect. | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 05/19/2007 | 5 | ||
| Have had multiple trips to the dealer for sunroof issues. issues have been either the sunroof stops working all together, and when opened it will not close. the sunroof tries to close, but then re-opens. this issue has been ongoing since i purchased the vehicle in 2005. *tr | |||
| 08/17/2005 | 18000 | 1 | 09/01/2004 |
| Dt: the contact owns a 2005 cadillac srx. the contact stated while driving at 60-65 mph the sun roof collapsed, causing six people to be injured in the vehicle. luckily this did not cause an accident. the manufacturer was investigating this to see if it was a manufacturing defect. *ak ie05-052.pco pe05-052.pco | |||
| 08/13/2005 | 625 | 1 | 07/30/2005 |
| 2005 cadillac srx ultraview sunroof exploded and showered glass throughout the vehicle while traveling at 55 mph on an interstate highway. *nm ie05-052.pco pe05-052.pco | |||
| 06/17/2005 | 9300 | 1 | 08/27/2004 |
| Large sunroof on my 2005 cadillac srx inexplicitly shattered and caved into vehicle while travelling in light traffic. there is no evidence of foreign object causing this, nor was there the sound of impact you would expect necessary to take out a large piece of glass like this. can't get gm to consider that this may be an equipment failure. fortunately, the sunshade was closed or glass would have fallen on occupants gm isn't forthcoming with information about this unique roof or even who manufactures it. this is a $3,500 repair that gm won't cover or provide details of other potential incidents. ie05-052.pco pe05-052 | |||