Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| 3995 | 10019939 | Ultraview sunroof reverses when express closing. *tt | 05/16/2006 | ||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VISIBILITY - SUN ROOF ASSEMBLY | ||||||
| EA06001 | GENERAL MOTORS CORP. | 01/20/2006 | 12/01/2006 | SUNROOF GLASS FAILURE | ||
| Odi's investigation of the cadillac srx glass roof did not identify any defective manufacturing process, design, or quality control issue with the srx glass roof system.gm believes that the most likely cause of breakage is stone or sharp object impact against the glass.the investigation included a peer multi-vehicle analysis.that analysis found that other vehicles with large glass roof systems experience random stone/object impacts and broken glass panels.the incident rate for the subject vehicles did not stand out in this analysis.the srx ultraview power glass roof consists of up to three tempered glass panels surrounded by metal trim around the perimeter of the roof structure.the main front panel is a large movable glass panel residing over the first and second row occupants.the middle non-movable panel is not accessible from the inside.the rear non-movable panel is an optional panel (ultraview plus option) and is viewable from the inside.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.see summary report for additional information. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 09/14/2007 | 14500 | 1 | |
| Tl*the contact owns a 2006 cadillac srx. the vehicle was parked and the glass sunroof was shattered. the police inspected the sunroof and stated that the window shattered on it's own and wasn | |||
| 07/10/2006 | 1000 | 1 | 12/10/2005 |
| Sunroof has had multiple problems. in the first 6 months, the car has had 7 visits to the shop because of sunroof problems. i am waiting for it to shatter like the so many other complaints i am hearing about. i am nervous that my kids will be in the car when it does shatter. *jb | |||
| 07/01/2006 | 2000 | 1 | |
| Dt*: the contact stated the sunroof shattered early in the morning on saturday, july first. prior to this incident there were problems with the moonroof not closing properly . during the first incident, the vehicle was in the dealership for seven days regarding the moonroof and the issue was not resolved. when it was taken back to the dealer, the moonroof, sunroof/tracks and side panels to the rear of the truck were disassembled and replaced. the repair was a collaborative effort on between the dealer and the manufacturer. after the the problem persisted, the dealer determined that they would not repair the sunroof again without a cost. the dealer stated there must have been a fracture to the glass by an external object because there have been no previous complaints on this issue. the contact referred to www.consumeraffairs.com where there is an article dated january 2, 2006, stating that nhtsa is investigating 17 complaints for the cadillac srx from 2004- 2006. the article also cites 19 injuries sustained due to the sunroof defect. on a message board of cadillacowners.com, a owner of 2005 srx also had the sunroof shatter. | |||