Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| UNKNOWN OR OTHER | |||||
| 10-00-89-017C | 02/01/2011 | 10038295 | Ready | 06/14/2011 | |
| 10-00-89-017C | 02/01/2011 | 10038295 | Gm: information on fixing multiple situations right the first time. *rm | 06/14/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 12/13/2012 | 50173 | ||
| Driving home slowly, 25 mph, the moonroof shattered. fortunately,the glass was caught by the sun fabric screen, however, it was extremely distracting and frightful. there were no prior cracks, wear marks, nor signs of wear, nor fallen objects. this could have caused a terrible accident. | |||
| 10/07/2011 | |||
| Car was parked in garage and the moonroof was openned earlier in the day with no issues. there were no cracks at all in the moonroof and no rocks had hit the vehicle. as the car was parked in our garage with our 1 year old daughter still in her car seat and my husband and i were at the front of the garage, the moonroof shattered and the glass got all over the interior of the car. again, there were no signs of glass and or wear on the actual moonroof during the day. cadillac's moonroof department stated that it may have been due to a temprature change. this is ridiculous since we live in new hampshire and the weather was a perfect 64 degrees and our garage was around 75. you assume that the glass in your car could withstand most situations. this could have been a major incident if we would have been driving on the highway when this happened and there are 6 other known cases of this on the saftely website. i uploaded a video at http://youtu.be/uuecqcob0og . | |||
| 05/02/2010 | 70000 | ||
| 2008 srx - vibration and engine stopping | |||